Information and Communication Technologies in Public Administration: Innovations from Developed Countries (Public Administration and Public Policy)

An examination of how information technology (IT) can be used in public administration, **Information and Communication Technologies in Public Administration: Innovations from Developed Countries** examines global perspectives on public administration and IT innovations. This book illustrates the theoretical context of current policies, issues, and implementation. It highlights e-government success stories from developed regions such as the U.S., Europe, Asia, and Australia then presents future trends and innovation. It explores innovative solutions with added value and impact to your organization. The book covers important issues such as open government, best practices, social media, democracy, and management challenges as well as topical issues such as systems failures, innovations in inter-organizational e-government projects, virtual currencies, and a cross-domain open data ecosystem. The authors outline four strategies to achieve success in e-governance: upgrading ICT infrastructure, improving human resource management, creating a corresponding political environment, and promoting administrative performance that you can put to immediate use. Governments have used information and communications technologies (ICT) to drastically change how the public sector interacts with citizens and businesses. It can improve government performance in delivering effective or highly sophisticated public services, reengineering or improving internal organization and processes, engaging social participation and dialogue, enabling transparency in procedures and outcomes to the public, and improving public sector’s efficiency in general. This book provides a roadmap that leads you from problem definitions to problem-solving methods and innovations for future progress. Examines Global Perspectives On Public Administration And It Innovations. This Book Illustrates The Theoretical Context Of Current Policies, Issues, And Implementation. It Highlights E-government Success Stories From Developed Regions Such As The U.s., Europe, Asia, And Australia Then Presents Future Trends And Innovation. It Explores Innovative Solutions With Added Value And Impact To Your Organization.-provided By Publisher Machine Generated Contents Note: Section I Global Perspectives On Public Administration And Information Technology Innovations -- 1.open Government Data: A European Perspective / Carmen Caba Perez -- 2.best Practices In E-governance: A Comparative Study Based On The Rutgers University Worldwide Digital Governance Survey / Yueping Zheng -- 3.does External Environment Affect E-government? A Cross-country Analysis / Aroon Manoharan -- 4.web-based Participatory Democracy: Findings From Italy / Gianluca Sgueo -- 5.comparative Scientometric Analysis In Social Media: What Can We Learn? And What Is Next? / Laura Alcaide Munoz -- 6.e-government As An Innovative Product: Theories And Case Study / Nikolaos Mavridis -- 7.aligning Strategy And Information And Communication Technology In Public Organizations: A Critical Management Challenge / Joe Mcdonagh -- Section Ii Topical Issues In Public Administration And Information Technology Innovation -- Note Continued: 8.an Analysis Of Failure In A Government-to-government E-government Context Via The Updated Delone And Mclean Model / Joep Crompvoets -- 9.the Discretionary Space Of Geo-information And Communication Technology Professionals In Public Sector Cooperation Programs / Walter Timo De Vries -- 10.the Evolution Of Virtual Currencies: Analyzing The Case Of Bitcoin / Gabriel Manrique -- 11.gov 2.0, Mobility And Inclusion: A Critical Examination Of Social Assistance Reform In Ontario, Canada / Jeffrey Roy -- 12.spcdata: The Italian Public Administration Data Cloud / Francesco Tortorelli -- 13.coupling Public Sector Information And Public-funded Research Data In Europe: A Vision Of An Open Data Ecosystem / Andrea Perego -- 14.how Public Administration Restructuring Can Contribute To Greek Educational Reform / James O'kane. Edited By Christopher G. Reddick, Leonidas Anthopoulos. Includes Bibliographical References And Index. Front Cover 1 Contents 7 Foreword 9 Preface 13 Contributors 17 Chapter 1: Open Government Data: A European Perspective 23 Chapter 2: Best Practices in E-Governance: A Comparative Study Based on the Rutgers University Worldwide Digital Governance Survey 49 Chapter 3: Does External Environment Affect E-Government? A Cross- Country Analysis 81 Chapter 4: Web-Based Participatory Democracy: Findings from Italy 97 Chapter 5: Comparative Scientometric Analysis in Social Media: What Can We Learn? And What Is Next? 117 Chapter 6: E-Government as an Innovative Product: Theories and Case Study 145 Chapter 7: Aligning Strategy and Information and Communication Technology in Public Organizations: A Critical Management Challenge 161 Chapter 8: An Analysis of Failure in a Government-to-Government E-Government Context via the Updated Delone and McLean Model 187 Chapter 9: The Discretionary Space of Geo-Information and Communication Technology Professionals in Public Sector Cooperation Programs 211 Chapter 10: The Evolution of Virtual Currencies: Analyzing the Case of Bitcoin 233 Chapter 11: Gov 2.0, Mobility and Inclusion: A Critical Examination of Social Assistance Reform in Ontario, Canada 255 Chapter 12: SPCData: The Italian Public Administration Data Cloud 275 Chapter 13: Coupling Public Sector Information and Public-Funded Research Data in Europe: A Vision of an Open Data Ecosystem 295 Chapter 14: How Public Administration Restructuring Can Contribute to Greek Educational Reform 319 Back Cover 341 "Examines global perspectives on public administration and IT innovations. This book illustrates the theoretical context of current policies, issues, and implementation. It highlights e-government success stories from developed regions such as the U.S., Europe, Asia, and Australia then presents future trends and innovation. It explores innovative solutions with added value and impact to your organization" -- Résumé de l'éditeur