Industrial organizational psychology : an applied approach

Striking a balance between research, theory, and application, the sixth edition of INDUSTRIAL/ORGANIZATIONAL PSYCHOLOGY: AN APPLIED APPROACH prepares readers for their future careers through a combination of scholarship, humor, case studies, and practical applications. Readers will see the relevance of industrial/organizational psychology their everyday lives through such practical applications as how to write a resume, survive an employment interview, write a job description, create a performance appraisal instrument, and motivate employees. Charts and tables simplify such complicated issues as employment law, job satisfaction, work motivation and leadership. BRIEF CONTENTS 5 CONTENTS 6 PREFACE 16 For the Student 16 For the Instructor 17 New to This Edition 18 Acknowledgments 18 ABOUT THE AUTHOR 20 Ch 1: Introduction to I/O Psychology 22 The Field of I/O Psychology 23 Research in I/O Psychology 33 Ethics in Industrial/Organizational Psychology 51 Chapter Summary 52 Questions for Review 53 Media Resources and Learning Tools 53 Ch 2: Job Analysis and Evaluation 54 Job Analysis 55 Job Evaluation 85 Ch3: Legal Issues in Employee Selection 96 The Legal Process 97 Determining Whether an Employment Decision Is Legal 101 Harassment 115 Family Medical Leave Act 119 Affirmative Action 120 Privacy Issues 126 Ch4:Employee Selection: Recruiting and Interviewing 134 Job Analysis 135 Recruitment 135 Realistic Job Previews 154 Effective Employee Selection Techniques 155 Employment Interviews 155 Job Search Skills 165 Ch5: Employee Selection: References and Testing 178 Predicting Performance Using References and Letters of Recommendation 179 Predicting Performance Using Applicant Training and Education 190 Predicting Performance Using Applicant Knowledge 191 Predicting Performance Using Applicant Ability 191 Predicting Performance Using Applicant Skill 199 Predicting Performance Using Prior Experience 202 Predicting Performance Using Personality, Interest, and Character 207 Predicting Performance Limitations Due to Medical and Psychological Problems 212 Comparison of Techniques 215 Rejecting Applicants 218 Ch6: Evaluating Selection Techniques and Decisions 224 Characteristics of Effective Selection Techniques 225 Establishing the Usefulness of a Selection Device 237 Determining the Fairness of a Test 245 Making the Hiring Decision 249 Ch7: Evaluating Employee Performance 258 Step .: Determine the Reason for Evaluating Employee Performance 260 Step .: Identify Environmental and Cultural Limitations 261 Step .: Determine Who Will Evaluate Performance 262 Step .: Select the Best Appraisal Methods to Accomplish Your Goals 266 Step .: Train Raters 279 Step .: Observe and Document Performance 280 Step .: Evaluate Performance 282 Step .: Communicate Appraisal Results to Employees 291 Step .: Terminate Employees 294 Behaviorally Anchored Rating Scales 302 Forced-Choice Rating Scales 303 Mixed-Standard Scales 305 Behavioral Observation Scales 306 Ch8: Designing and Evaluating Training Systems 308 Determining Training Needs 309 Developing a Training Program 314 Conducting Classroom Training 319 Providing Individual Training through Distance Learning 329 Conducting On-the-Job Training 331 Ensuring Transfer of Training 336 Putting It All Together 337 Evaluation of Training Results 339 Ch9: Employee Motivation 348 Is an Employee Predisposed to Being Motivated? 349 Have the Employee’s Values and Expectations Been Met? 353 Do Employees Have Achievable Goals? 359 Are Employees Receiving Feedback on Their Goal Progress? 362 Are Employees Rewarded for Achieving Goals? 364 Are Rewards and Resources Given Equitably? 377 Are Other Employees Motivated? 379 Integration of Motivation Theories 379 Ch10: Employee Satisfaction and Commitment 384 Why Should We Care about Employee Attitudes? 385 What Causes Employees to Be Satisfied with and Committed to Their Jobs? 387 Measuring Job Satisfaction and Commitment 402 Consequences of Dissatisfaction and Other Negative Work Attitudes 407 Ch11: Organizational Communication 422 Types of Organizational Communication 423 Interpersonal Communication 435 Improving Employee Communication Skills 450 Ch12: Leadership 458 An Introduction to Leadership 459 Personal Characteristics Associated with Leadership 459 Interaction between the Leader and the Situation 468 Specific Leader Skills 475 Cultural Differences in Leadership: Project Globe 483 Leadership: Where Are We Today? 486 Ch13: Group Behavior, Teams, and Con. ict 494 Group Dynamics 495 Factors Affecting Group Performance 499 Individual Versus Group Performance 509 Teams 511 Group Conflict 518 Ch14: Organization Development 534 Managing Change 535 Empowerment 548 Downsizing 557 Work Schedules 562 Ch15: Stress Management: Dealing with the Demands of Life and Work 576 Stress Defined 577 Predisposition to Stress 578 Sources of Stress 580 Consequences of Stress 594 Managing Stress 597 Stress Reduction Interventions Related to Life/Work Issues 601 Measuring Stress 608 Workplace Violence 609 Preventing Repetitive Stress Injuries 616 Product Design 617 System Efficiency 618 Transportation 619 APPENDIX 616 Preventing Repetitive Stress Injuries 616 Product Design 617 System Efficiency 618 Transportation 619 Putting the Brakes on Rear-End Collisions 619 Reducing Speeding 620 GLOSSARY 624 REFERENCES 644 NAME INDEX 689 SUBJECT INDEX 697 9780495601067 Cengage Learning

striking A Balance Between Research, Theory, And Application, The Sixth Edition Of Industrial/organizational Psychology: An Applied Approach Prepares Readers For Success On The Job Through A Combination Of Scholarship, Humor, Case Studies, And Practical Applications. Readers Will Be Able To Relate To Industrial/organizational Psychology By Viewing Such Practical Applications As How To Write A Resume, Survive An Employment Interview, Write A Job Description, Create A Performance Appraisal Instrument, And Motivate Employees. Charts And Tables Are Integrated Throughout To Simplify Such Complicated Issues As Employment Law, Job Satisfaction, Work Motivation And Leadership.