In the age of the smart machine : the future of work and power

This study of the advent of computers in the workplace examines the impact of automation on workers in several fields, concluding that business must integrate their employees with new technologies if automation is to succeed The results of a research programme aiming to identify generic patterns of psychological and organizational experience associated with the emerging technological conditions of work, based on interviews with people at every level from a variety of organizations. An analysis of the impact of computer technology in the workplace. Includes in-depth interviews with workers and managers. A noted Harvard social scientist documents the pitfalls and promises of computerized technology in business life. The bleach plant is one of the most complex and treacherous areas of a pulp mill.