Improve Your Communication Skills: Present with Confidence; Write with Style; Learn Skills of Persuasion (Sunday Times Creating Success)

Good communication skills are vital in today's workplace. Whether you need to keep the interest of a large audience, impress a potential employer, or simply win the argument at an important meeting, sounding the part is key. __Improve Your Communication Skills__ shows how to improve conversations and build rapport with colleagues; hold interviews and staff appraisals; learn the skills of persuasion; give effective presentations; write emails, letters and reports; and write for the web. Cover......Page 1 ISBN 978-0-7494-5627-6......Page 4 Contents......Page 6 About this book......Page 8 What is communication?......Page 10 How conversations work......Page 30 Seven ways to improve your conversations......Page 46 The skills of enquiry......Page 68 The skills of persuasion......Page 84 Interviews: holding a formal conversation......Page 100 Making a presentation......Page 122 Putting it in writing......Page 144 Networking: the new conversation......Page 176 Appendix: where to go from here......Page 206 "Good communication skills are vital in today's workplace. Whether you need to keep the interest of a large audience, impress a potential employer or simply win the argument at an important meeting, sounding the part is key. Improve Your Communication Skills shows you how to improve your conversations and build rapport with colleagues, hold interviews and staff appraisals, learn the skills of persuasion, give effective presentations, write emails, letters and reports and write for the web."--Publisher description What Is Communication? -- How Conversations Work -- Seven Ways To Improve Your Conversations -- The Skills Of Enquiry -- The Skills Of Persuasion -- Interviews: Holding A Formal Conversation -- Making A Presentation -- Putting It In Writing -- Networking: The New Conversation. Alan Barker. Clear advice on every aspect of verbal and written communication in business, how to develop the necessary skills and why they are important.