Human Resource Management and Digitalization (Routledge-Giappichelli Studies in Business and Management)

Digitalization is changing the world of work. Technology is shifting the relationship between workers and machines and how work is organized; new skills are becoming increasingly relevant in the workplace where workers no longer work for a single company, in 9-to-5 jobs, five days a week. Industry 4.0, also known as the Fourth Industrial Revolution, is revolutionizing the way managers can design, control and improve their activities. While the nature of the tasks and the interdependences between individuals are changing, the impact of intelligent technologies is severely questioning the span of control of leaders and the effectiveness of their leadership styles. The authors sketch out the main changes occurring in the business landscape and identify the new expectations that organizations are formulating for leaders across several industries. In an age in which new leadership models are about to emerge, they describe how the relevant changes impact and shape the managerial arena. This book sets the stage for a new way of thinking on the nature of the relationship between HR and technology. It examines the influence of Industry 4.0 and Innovation 4.0, (i.e. the connection between physical and digital processes in industrial production, where human competencies and machine potential are strictly interconnected throughout the entire value chain), from a myriad of viewpoints: namely in terms of structures, practices, influences (learning, training and communication), competencies and roles. A chapter is also dedicated to the understanding of the impact of Innovation 4.0, in the context of European Universities through E-learning Experiences where a multiple-case study analysis is provided. Contents 6 List of Illustrations 12 Part I: Overview 18 1. Unlocking the IoT Potential in Manufacturing: an Organizational Analysis and Research Agenda • Cristiano Ghiringhelli, Francesco Virili 20 2. The Case of Corporate Entrepreneurship within Italian SMEs • Federico Moretti, Stefano Denicolai, Aurelio Ravarini 42 3. HRM 4.0: the Digital Transformation of the HR Department • Rita Bissola, Barbara Imperatori 68 Part II: Practices 88 4. How Technology Has Redefined Human Resource Practices? Understanding the Use of Smart Working • Stefano Forte, Pietro Previtali, Danila Scarozza 90 5. Work Autonomy, Control and Discretion in Industry 4.0 • Roberto Albano, Ylenia Curzi, Tommaso Fabbri 112 6. Work Control and Surveillance in the Age of Digital • Andrea Carugati, Aurélie Leclercq-Vandelannoitte, Joao Vieira da Cunha 132 7. The Future Role of Machine Learning in HR Development • Roberto Bernazzani, Franca Cantoni, Mariacristina Piva 158 Part IIILEVERAGES 168 8. Individual Versus Organizational Learning for Knowledge in Innovation 4.0 Era • Paolino Fierro, Paola Briganti, Luisa Varriale 170 9. The Digital Transformation of Learning. Implications for Organizational Training • Roberta Virtuani, Alessandro Bottazzi 194 10. Social Media Strategy within Organizational Communication: Major Open Issues and Challenges • Francesca Di Virgilio, Mónica Valderrama Santomé, Alba López Bolás 224 Part IV: Competencies and Roles 246 11. Digital Revolution Equals Digital Competencies? What We Expect For Workers’ Competencies in Industry 4.0 • Martina Gianecchini, Caterina Muzzi, Diego Campagnolo 248 12. Digitalization and HR Analytics: a Big Game for an HR Manager • Tommaso Fabbri, Anna Chiara Scapolan 260 13. Industry 4.0 and the Emerging Challenges to Leadership • Alessio Paris, Luca Giustiniano 272 Part V: Institutions 278 14. E-Learning Experiences in European Universities: a Multiple Case Study Analysis • Davide Bizjak, Teresa Anna Rita Gentile, Ernesto De Nito, Paolo Canonico 280 15. Strategic Decision‐Making Process in RM Practicies: Data Analysis as Innovative Tool to Prevent Corruption • Federico Ceschel, Alessandro Hinna, Alessandro Pastorelli 294 Authors 318