Human Factors and Patient Safety - A primer for doctors and medical students (Aug 5, 2024)_(1032796685)_(CRC Press).pdf

This book fulfils the need of doctors, medical students and all healthcare personnel for information that addresses fundamental patient safety concepts that are not usually covered in conventional medical curricula. There are three valuable features. First, the content encompasses the main areas of human factors and patient safety in short and easily accessible language supplemented by anecdotes from safety-critical industries such as aviation and nuclear power. Second, each chapter highlights the problems of human error and provides solutions that help to reduce the risks to patients. Finally, the coverage highlights the important role the public should play in protecting their own safety when in contact with healthcare systems. Medical doctors and medical students will benefit from this practical guide. Cover Half Title Title Page Copyright Page Dedication Contents Introduction Preface 1. The history of human error What is the real magnitude of medical error? Crucial patient safety lessons from landmark industrial disasters A short history of medical error Watersheds in the recent history of medical human error 2. The cognitive foundations of human error The theories and categories of thinking The supremacy of the subconscious The perils of cognitive biases Schemas, stereotypes, and the Einstellung effect The virtues of cognitive biases The problem of psychological noise The pitfalls of memory The problem of thinking Five steps to better thinking 3. The behavioural foundations of human error The nature and scale of bad behaviour in physicians The healthcare consequences of disruptive physician behaviour Are some doctors error-prone? Cracking the problem of the disruptive physician The professional etiquette of patient engagement Emotions and the patient–doctor relationship Facing up to physician burnout Physician suicide 4. The clinical foundations of human error The art and science of making a diagnosis The pitfalls of the medical consultation Dealing with the challenge of diagnostic uncertainty The critical importance of diagnostic flexibility The value of follow-up The causes and consequences of diagnostic failure The cognitive drivers of diagnostic failure The perils of diagnostic overconfidence The hidden hazards of overdiagnosis Combatting the menace of diagnostic failure The nature of expertise The attainment of expertise The downsides of expertise The behavioural competencies of effective teamwork The communication competencies of effective teamwork The communication tools of effective teamwork The clinical benefits of mindful practice 5. The systemic foundations of human error The foundations of organisational safety The drivers of organisational safety failure The remedies of organisational safety failure Medical device safety hazards and human error 6. The foundations of patient safety management An introduction to patient safety incidents The most egregious patient safety incidents The principles of responding to patient safety incidents The benefits of patient safety incident disclosure The obstacles hindering patient safety incident disclosure How to disclose patient safety incidents effectively The investigation of patient safety incidents Apologising after patient safety incidents Forgiveness after patient safety incidents Compensation for patient safety incidents The non-judicial resolution of patient safety incidents Why do patients sue their doctors after adverse events? How to avoid litigation arising from patient safety incidents The determinants of successful litigations after patient safety incidents The predicament of the second victim of patient safety incidents Safeguarding the second victim of patient safety incidents 7. The foundations of human factors management The importance of clinical guidelines in preventing medical error How to develop effective clinical guidelines The power of checklists in preventing human error The application of checklists in preventing human error The downsides of checklists in preventing human error Medication safety in preventing human error Risk communication in the prevention of human error The patient’s role in preventing human error Speaking up and whistleblowing in preventing human error The morbidity and Mortality Conference in preventing human error Patient safety training in preventing human error Teamwork training in preventing human error Index This book fulfils the need of doctors, medical students, and all healthcare personnel for information that addresses fundamental patient safety concepts that are not usually covered in conventional medical curricula.There are three valuable features. Firstly, the content encompasses the main areas of human factors and patient safety in short and easily accessible language supplemented by anecdotes from safety-critical industries such as aviation and nuclear power. Secondly, each chapter highlights the problems of human error and provides solutions that help to reduce the risks to patients. Finally, the coverage highlights the important role the public should play in protecting their own safety when in contact with healthcare systems.