How to talk so people listen : connecting in today's workplace ; new for business now

At a time when it's harder than ever to get and keep people's attention, we could all use some help. Enter Sonya Hamlin, author of the now classic How to Talk So People Listen (1988), and one of the country's leading communication experts. In this revised and updated edition, Sonya Hamlin, arguably America's leading communication expert, shows us how to successfully capture people's attention so that they listen, understand, and are persuaded by your message –– especially in the plugged–in, fast–paced, visually–driven atmosphere that is today's workplace. Whether making a presentation to a large audience or dealing one–on–one with a client or colleague, or communicating by E–mail, Hamlin teaches us that one of the keys to making people listen is to think about and respond to what motivates them – namely, self–interest. She then provides tools to assess others' self–interest and use it to get them to listen to your message. Hamlin also explains how to capitalize on the latest visual aids we have at our disposal today. We learn to determine what information needs or lends itself to visual presentation, and how to make visuals active, so that they serve as an extension of the speaker. In How To Talk So People Listen, you'll also find practical information on how to understand your audience, how to encourage your listeners to trust you, and how to be yourself when you're on the podium.

Our super-speed, electronically driven workplace has begun eroding our ability to talk and, what's more, to listen. Yet we must all keep presenting ourselves and our ideas verbally, in person, to make that final sale or get ahead. That means you need new verbal and visual approaches to everything from giving a presentation, handling a client, making an impact at a meeting, or just selling yourself.

Sonya Hamlin is one of the country's leading communication experts. She tackles the new issues in the workplace, rewriting her previous best-selling How to Talk So People Listen to provide a host of new techniques for getting what you want at work today. She covers all your workplace communication needs to discover and return to every time you have to present yourself or your ideas.

This book is written for everyone, from the entry-level employee to the executive. Hamlin delivers groundbreaking insights and solutions to some of today's major communication issues at work: negotiating the generation gaps, integrating a multicultural workforce, organizing your message and making it visual, and understanding what motivates today's audiences. She provides unique, innovative tools in an informal, practical style. This is an invaluable resource for achieving one's goals through skillful, compelling communication techniques.

Library Journal

Hamlin, a TV talk-show host, offers a welcome revision to her 1988 book of the same name. Much has changed in 17 years, and she provides thought-provoking insights and workable solutions to communicating with others in a changing world. Hamlin highlights challenges like understanding the generations, integrating a multicultural workforce, and communicating effectively in an impatient, visually driven society. She also offers techniques, both graphic and verbal, for reaching a given audience. Her chapter on handling one-on-one encounters is particularly helpful for both managers and subordinates. This book packs a lot of pertinent information on a practical topic. Highly recommended. Copyright 2005 Reed Business Information.

"Provides thought-provoking insights and workable solutions to communicating with others in a changing world. . . . Highly recommended." — Library Journal, starred review At a time when it's harder than ever to get and keep people's attention, we could all use some help. Enter Sonya Hamlin, author of the now classic How to Talk So People Listen , and one of America's leading communication experts. In this revised and updated edition, Hamlin shows us how to successfully capture people's attention so that they listen, understand, and are persuaded by your message –– especially in the plugged–in, fast–paced, visually–driven atmosphere that is today's workplace. Whether making a presentation to a large audience, dealing one–on–one with a client or colleague, or communicating by email, Hamlin teaches us that one of the keys to making people listen is to think about and respond to what motivates them—namely, self–interest. She then provides tools to assess others' self–interest and use it to get them to listen to your message. Hamlin also explains how to capitalize on the latest visual aids we have at our disposal today. We learn to determine what information needs or lends itself to visual presentation, and how to make visuals active, so that they serve as an extension of the speaker. In How To Talk So People Listen , you'll also find practical information on how to understand your audience, how to encourage your listeners to trust you, and how to be yourself when you're on the podium. "A compendium of tested techniques that can help readers to improve communication on the job and elsewhere." — Publishers Weekly Overview: Our super-speed, electronically driven workplace has begun eroding our ability to talk and, what's more, to listen. Yet we must all keep presenting ourselves and our ideas verbally, in person, to make that final sale or get ahead. That means you need new verbal and visual approaches to everything from giving a presentation, handling a client, making an impact at a meeting, or just selling yourself. Sonya Hamlin is one of the country's leading communication experts. She tackles the new issues in the workplace, rewriting her previous best-selling How to Talk So People Listen to provide a host of new techniques for getting what you want at work today. She covers all your workplace communication needs to discover and return to every time you have to present yourself or your ideas. This book is written for everyone, from the entry-level employee to the executive. Hamlin delivers groundbreaking insights and solutions to some of today's major communication issues at work: negotiating the generation gaps, integrating a multicultural workforce, organizing your message and making it visual, and understanding what motivates today's audiences. She provides unique, innovative tools in an informal, practical style. This is an invaluable resource for achieving one's goals through skillful, compelling communication techniques Aims to show us how to capture people's attention so that they listen, understand, and are persuaded by your message, in workplace. This book also aims to teach us that one of the keys to making people listen is to think about and respond to what motivates them - namely, self-interest. It also provides tools to assess others' self-interest. A leading communications consultant offers clear, straightforward advice on how to speak effectively, focusing on the communications aspects of public speaking, one-on-one encounters, conflict situations, dealing with questions, and other situations. Reprint. 25,000 first printing.