How to engage, involve, and motivate employees : building a culture of lean leadership with two-way commitment and communication

This book, which takes the employees' perspective, illustrates what works and what doesn't work to engage, involve, and motivate a workforce. Through examples, it shows how the "engage" methodology links to the Lean Process. While focusing on the softer/"people" part of Lean, it maximizes the value returned on the organization's investment in Lean. It links "engagement" to measurable performance improvements. The how-to book includes a methodology overview and details on how to implement including communication do's and don'ts as well as a checklist for leader standard work (a tool for individual leaders to track and be recognized for their "engage, involve, and motivate" behaviors). Content: Foreword -- What is engagement? -- Why engage, involve, and motivate employees? -- 5-step method to engage, involve, and motivate employees -- Step 1 -- Find projects to pull people -- Step 2 -- Ask for ideas on specific improvements -- Step 3 -- Set time targets to test ideas and complete action steps -- Step 4 -- Motivate actions with positive recognition -- Step 5 -- Coach with feedback: verbal, data and graphs -- Tabx001 -- Complete, then repeat -- How many people to engage? : let the project pull the number of people -- How project teams create motivation -- Build a culture of trust with your actions -- How to measure your success -- When correcting is needed : deal with negatives and move on -- FMMS (frequently-made mistakes) : troubleshooting and preventing them -- Grow more leaders -- Appendices -- Launch guide for engaging, involving, and motivating employees -- Pinch point warnings : the collection -- Engagement WD-40 tips : the collection -- Find a project and pick the team -- Brainstorming for solutions -- Leveling ideas -- Forms -- Glossary -- Resources -- About the authors -- Index.