How people tick : a guide to over 50 types of difficult people and how to handle them

This new edition of How People Tick is a practical guide to over 50 types of difficult people such as Angry People, Blamers, Impatient People, Workaholics and Gossips. Each difficult situation is described, how it happens is analysed, and then strategies to help you deal with the problem are suggested. Disruptive behaviour patterns can be addressed once and for all, instead of having to handle one-off 'difficult' events, time and time again. Absolutely invaluable to everybody, How People Tick is full of tried and tested tips for handling 'difficult' people in 'difficult' situations, based on a real understanding of their behaviour. It is an essential read if you find people bewildering or just plain difficult, and yet still want to understand them, work with them and live with them. How People Tick is about understanding and dealing with patterns of behaviour that annoy us, such as gossiping, back-stabbing and bullying, in order to make these 'difficult' people easier to live and work with. This new edition of How People Tick is a practical guide to over 50 types of difficult people such as Angry People, Blamers, Impatient People, Workaholics and Gossips. Each difficult situation is described, how it happens is analysed, and then strategies to help you deal with the problem are suggested. Disruptive behaviour patterns can be addressed once and for all, instead of having to handle one-off 'difficult' events, time and time again. It is an essential read if you find people bewildering or just plain difficult, and yet still want to understand them, work with them and live with them. "This new edition of How People Tick is a practical guide to over 50 types of difficult people such as Angry People, Blamers, Impatient People and Workaholics. Each difficult situation is described, how it happens is analysed, and then strategies to help you deal with the problem are suggested. Disruptive behaviour patterns can be addressed once and for all, instead of having to deal one-off "difficult" events, time and time again. It will help you deal with even more difficult types than the first edition, such as: disrespectful people, gossips, must-have-the-last-word people, plodders, princesses (and princes), U-turners."--Back cover The new edition of How People Tick is a practical guide to over 50 types of difficult people such as Angry People, Blamers, Impatient People, Workaholics and Gossips. Mike Leibling describes each difficult situation, analyzes how it arises, and suggests strategies for dealing with the problem. Disruptive behavior patterns can be addressed once and for all, instead of handling them as one-off events