HCI international 2021 - late breaking papers : HCI applications in health, transport, and industry : 23rd HCI International Conference, HCII 2021, virtual event, July 24-29, 2021 : proceedings

This book constitutes late breaking papers from the 23rd International Conference on Human-Computer Interaction, HCII 2021, which was held in July 2021. The conference was planned to take place in Washington DC, USA but had to change to a virtual conference mode due to the COVID-19 pandemic. A total of 5222 individuals from academia, research institutes, industry, and governmental agencies from 81 countries submitted contributions, and 1276 papers and 241 posters were included in the volumes of the proceedings that were published before the start of the conference. Additionally, 174 papers and 146 posters are included in the volumes of the proceedings published after the conference, as “Late Breaking Work” (papers and posters). The contributions thoroughly cover the entire field of HCI, addressing major advances in knowledge and effective use of computers in a variety of application areas. Foreword HCI International 2021 Thematic Areas and Affiliated Conferences Contents Supporting Health and Well-being How Engagement with Gamified Applications Impacts Quality of Life: A Conceptual Model 1 Introduction 2 Literature Review 2.1 Quality of Life (QoL) 3 Hypothesis Formation 4 Conclusions References A Systematic Literature Review on the Interaction Between COVID-19 and Transportation 1 Introduction and Background 1.1 Human Mobility and Transportation 1.2 Human Mobility and COVID-19 Pandemic 2 Problem Statement 2.1 Literature Review 2.2 Problem Statement 3 Procedure 3.1 Initial Keyword Search 3.2 Keyword Search in Web of Science and Scopus 3.3 Trend Analysis 3.4 Social Engagement Analysis Through Vicinitas Analytics 3.5 Cluster Diagram of Key Terms 3.6 Initial Key Word Search on Contribution to HCI 3.7 Advanced Key Word Search on Contribution to HCI 3.8 Co-citation Analysis 3.9 Word Cloud from Key References 4 Results and Discussion 4.1 Content Analysis: Key Terms 4.2 Co-citation Analysis 4.3 Word Cloud from Key References 4.4 Lexical Search Results 4.5 Initial Keyword Search on Contribution to HCI 4.6 Relevance to Human-Automation Interaction 4.7 Advanced Keyword Search on Contribution to HCI 5 Conclusions and Future Work 5.1 Contributions to HCI and Future Work 5.2 Conclusions References Improving Patient Service Quality in Physical Therapy: A Perspective of Lean 1 Introduction 2 Literature Review 2.1 Lean Thinking 2.2 Empirical Perspective Physical Therapy Quality 2.3 Patient Demand Physical Therapy Quality 3 Methods 3.1 Participants 3.2 Questionnaire 3.3 Semi-structured Interviews 4 Results 4.1 Questionnaire 4.2 Semi-structured Interviews 5 Conclusion References Spatial-Temporal Distribution and Cross Impact of “Big Health” Policies, News and Patents 1 Introduction 2 Methodology 3 Results and Findings 3.1 The Spatial-Temporal Distribution of “Big Health” Policies 3.2 The Spatial-Temporal Distribution of “Big Health” News Reports 3.3 The Spatial-Temporal Distribution of “Big Health” News Reports 3.4 The Effect of “Big Health” Policies on “Big Health” Patents 3.5 The Effect of “Big Health” News Reports on “Big Health” Patents 4 Discussion 5 Conclusion References Sustainable Urban Planning and Its Connection to Environmental Health: A Literature Analysis 1 Introduction and Background 2 Purpose of the Study 3 Research Methodology 3.1 Data Collection 3.2 Trend Analysis 4 Results 4.1 Co-citation Analysis 4.2 Content Analysis 4.3 Word Cloud Analysis 5 Discussion 5.1 Sustainable Urban Planning 5.2 Environmental Health 6 Conclusion 7 Future Work References A FAHP-VIKOR Approach for Supporting the Selection of Tomography Equipment in LMIC Hospitals: A Case Study 1 Introduction 2 Related Work 3 Proposed Methodology 3.1 Fuzzy Analytic Hierarchy Process (FAHP) 3.2 Vlsekriterijumska Optimizacija I Kompromisno Resenje (VIKOR) 4 Results and Discussion 5 Conclusions and Future Work References Implementation of Lean Six Sigma to Lessen Waiting Times in Public Emergency Care Networks: A Case Study 1 Introduction 2 Literature Review 3 Methodology 4 Results 5 Conclusions and Future Work References Design Opportunities of Digital Tools for Promoting Healthy Eating Routines Among Dutch Office Workers 1 Introduction 2 Related Work 2.1 Interventions to Promote Healthy Eating at Work 2.2 Digital Health Technologies for Healthy Eating Routines 2.3 User-Centered Approaches to Understand Contextual Factors 3 Methods 3.1 Study Design 3.2 Qualitative Data Analysis 4 Results 4.1 Participants’ Description 4.2 Workers’ Considerations that Lead to Current Eating Routines 4.3 Expected Features of Digital Tools for Promoting Healthy Eating 4.4 Strategies to Apply Digital Tools into Workday Eating Routines 5 Discussion, Conclusions, Future Work References Automation in Healthcare Systematic Review 1 Introduction and Background 1.1 Systematic Reviews in Healthcare 1.2 Systematic Review Automation 2 Purpose of Study 3 Methodology 3.1 Data Collection 3.2 Trend Analysis 4 Results 4.1 Co-citation Analysis 4.2 Co-authorship Analysis 4.3 Content Analysis 4.4 Content Analysis from MAXQDA 5 Conclusion 6 Future Work References User Perceptions of Security and Privacy Risks with Contact Tracing Apps 1 Introduction 2 Background 3 Related Works 4 Methods 5 Results 5.1 Demographics and Digital Literacy 5.2 Respondents’ Motivation for the Use of the COVID Alert App 5.3 Respondents’ Perceptions of the COVID Alert App 5.4 Respondents and Public Policy 5.5 Respondents’ Security and Privacy Concerns About the COVID Alert App 6 Discussion 7 Conclusion References The Role of IoT in the Fight Against Covid-19 to Restructure the Economy 1 Introduction 2 Background 3 Methodology 4 Role of IoT Solutions in Covid-19 4.1 Healthcare 4.2 Aviation and Retail Industry 4.3 Entertainment and Fitness 4.4 Transportation 4.5 Education 4.6 Home 4.7 Hospitality and Tourism Industry 5 Challenges of IoT Solutions 6 Mitigating the Challenges Posed by IoT Solutions in Covid-19 7 Conclusion References Designing a Smart Shirt to Support Adolescents’ Sitting Posture Based on Strain Textile Sensors 1 Introduction 2 Related Works 2.1 Sitting Posture Standards and Classification 2.2 Wearable Posture Monitoring Methods 3 Design Process 3.1 Textile Sensor Selection 3.2 Target Sitting Postures 3.3 Prototype Implementation 3.4 Signal Collection and Processing 3.5 Feedback Design and Implementation 4 Evaluation 4.1 Effectiveness Test of the System 5 Limitations 6 Conclusion References Research on the Design of Mobile Infusion Devices for Children Based on Emotionalization 1 Introduction 2 Emotional Design and Kano Model 2.1 Emotional Design Overview 2.2 Combining of Emotional Design Thinking and Kano Model 3 The Current Situation of China's Children's Infusion Industry 4 User Needs Analysis Based on Emotional Thinking and Kano Model 4.1 The Acquisition of Emotional Needs 4.2 Collection and Reliability Resting of Kano Questionnaire 4.3 Kano Attribute Classification of Emotional Needs 4.4 User Satisfaction Results and Importance Ranking of Emotional Design Requirements 5 The Design Principles of Children's Mobile Infusion Equipment 5.1 Visceral Level 5.2 Behavioral Level 5.3 Reflective Level 6 Conclusion References Experimenting with a Prototype Interactive Narrative Game to Improve Knowledge and Beliefs for the HPV Vaccine 1 Introduction 1.1 Related Studies 1.2 Approach 2 Materials and Methods 2.1 Game Development 2.2 Experimental Procedure 2.3 Measurements 2.4 Data Analysis 3 Results 4 Discussion 5 Conclusion References HCI in Transport Injury Prevention for Transportation Safety: A Bibliometric Analysis 1 Introduction and Background 2 Purpose of Study 3 Methodologies 3.1 Data Collection 3.2 Bibliometric Analysis 4 Results 4.1 Trend Analysis 4.2 Co-citation Analysis 4.3 Content Analysis 4.4 Content Analysis from MAXQDA 4.5 Cluster Analysis 4.6 Citation Burst 4.7 Leading Table 5 Discussion 6 Conclusion 7 Future Work References A Causal Model of Intersection-Related Collisions for Drivers With and Without Visual Field Loss 1 Theoretical Background 2 Methods 2.1 Structural Causal Models 2.2 Use Case 3 Results 3.1 Model Development 3.2 Causal Differences for Drivers with Peripheral Visual Field Loss 4 Discussion 5 Conclusion References Reducing Driver’s Cognitive Load with the Use of Artificial Intelligence and Augmented Reality 1 Introduction 2 Driver Distractions and Cognitive Load 3 Current Solutions 4 Proposed Solution 5 Experiment Requirements 5.1 Driving and Accident Scenario Design 5.2 Participants 5.3 VR Driving Simulation 6 Evaluation and Results 6.1 Task Load Index AR/AI HUD vs HDD 7 Conclusions References Research on Autonomous Vehicle Delivery System Based on Service Design Theory 1 Introduction 2 Related Work 2.1 Service Design Concepts and Tools 2.2 Vehicle Route Planning Algorithm 3 Service Concept 3.1 Users’ Relationship Model 3.2 Service Flowchart 3.3 Service Blueprint 3.4 Service Model Description 4 Implementation 4.1 Route Planning Based on ANT Colony Algorithm 4.2 Planning Process 4.3 Test and Validation 5 Interface Prototype Design 6 Survey 7 Conclusion and Future Work References A Systematic Literature Review on Injury Prevention in Transportation Sector 1 Introduction 2 Purpose of Study 3 Research Methodologies 3.1 Data Collection 3.2 Data Analysis 4 Results 4.1 Keyword Search 4.2 Co-citation Analysis 4.3 Co-authorship Analysis 4.4 Co-occurrence Keyword Analysis Using VOSviewer 4.5 Content Analysis from MAXQDA 4.6 Keyword Cluster Analysis Using CiteSpace 4.7 Leading Tables in BibExcel and Visualization of Pivot Charts 5 Discussion 6 Conclusion 7 Recommendation for Future Work References Bibliometric Analysis on the Safety of Autonomous Vehicles with Artificial Intelligence 1 Introduction and Background 1.1 Artificial Intelligence in Transportation and Ethics 1.2 Overview of Plan for Bibliometric Analysis 2 Research Methodology 2.1 Data Collection 2.2 Trend Analysis 2.3 Emergence Indicator 3 Results 3.1 Content Analysis Based on Leading Terms 3.2 Co-citation Analysis 3.3 Content Analysis with MAXQDA 4 Discussion 4.1 Automation and Robots 4.2 Safety and Ethics 4.3 Recent Works 5 Conclusion References The Influence of Cognitive Psychology on Automotive HMI Design and Evaluation 1 Introduction 2 Theory and Method 2.1 Deducing Dimensions of CP Influencing System Design and Evaluation 2.2 The Intersection of Automotive HMI and CP Theory 2.3 Research Method 3 CP-Derived HMI Design and Evaluation 3.1 Perceivability of Elements 3.2 Comprehensibility of Elements 3.3 Memorability of Elements 3.4 Perceivability and Fluency of System Feedback 4 Conclusions and Discussions References Investigating the Relationship Between a Driver’s Psychological Feelings and Biosensor Data 1 Introduction 2 Method 2.1 Participants 2.2 Testing Apparatus 2.3 Experiment Procedure and Design 3 Results 4 Discussion 5 Conclusion References Hitting the Apex Highly Automated? – Influence of Trajectory Behaviour on Perceived Safety in Curves 1 State of Literature and Knowledge 2 Method and Variables 3 Results 3.1 Left Curves 3.2 Right Curves 4 Conclusion and Outlook References A Systematic Review of Autonomous Taxi Service and Discussion on Its Design 1 Introduction and Background 1.1 Autonomous Vehicles 1.2 Human Computer Interaction Element 2 Purpose of Study 3 Research Methodologies 3.1 Data Collection 3.2 Data Analysis 4 Results 4.1 Keyword Search 4.2 Co-citation Analysis 4.3 Co-occurrence Keyword Analysis Using VOSViewer 4.4 Word Cloud from MAXQDA 4.5 Keyword Cluster Analysis Using CiteSpace 4.6 Leading Tables in BibExcel and Visualization Using Pivot Chart 5 Discussion 6 Future Work References A Deep Learning Based Road Distress Visual Inspection System Using Modified U-Net 1 Introduction 2 Road Distress Visual Inspection Using Non-deep Learning 3 Road Distress Visual Inspection Using Deep Learning 4 Proposed Method 4.1 Data Preparation, Preprocessing and Augmentation 4.2 Deep Learning Model's Architecture and Training 4.3 Deep Learning Model's Evaluation 5 Conclusion and Future Works References Automation Surprises in Transportation: A Systematic Literature Review 1 Introduction and Background 2 Purpose of Study 3 Procedure 3.1 Identification of Emergence 3.2 Data Collection 4 Results and Discussion 4.1 Identification of Emergence 4.2 Trend Analysis 4.3 Co-author Analysis 4.4 Co-citation Analysis 4.5 Cluster Analysis 4.6 Content Analysis from MAXQDA 4.7 Discussion 5 Conclusion and Future Work 5.1 Conclusion 5.2 Future Work References Research on In-Vehicle Haptic Interactions as Crucial Resources for Driver Perceptions 1 Introduction 2 Method 3 Patterns of Vibration 3.1 Patterns 3.2 Location 4 Vibration Scenarios 4.1 Navigation 4.2 Collision Warning 4.3 Eco-Driving 5 Discussion 5.1 Main Challenge 5.2 Future Direction 6 Conclusion References A Systematic Review of Autonomous Driving in Transportation 1 Introduction and Background 1.1 History of Autonomous Vehicles 1.2 Autonomous Driving in Transportation for Safety 1.3 Autonomous Driving in Transportation for Safety 2 Purpose of Study 3 Research Methodology 3.1 Data Collection 3.2 Trend Analysis 4 Results 4.1 Content Analysis Based on Leading Terms 4.2 Co-citation Analysis Reference Co-citation Analysis Reference 4.3 Content Analysis from MAXQDA 4.4 Cluster Analysis 5 Conclusions and Future Work References HCI in Industry and Manufacturing Performance Comparison of User-Estimated and Learned Task Recognition Models for Maintenance Procedures 1 Introduction 2 Related Work 3 Modelling 3.1 Task Decomposition 3.2 Common Modelling Aspects 3.3 DST-Based Task Recognition Model (DTRM) 3.4 HMM-Based Task Recognition Model (HTRM) 4 Study 4.1 Task Definition 4.2 Sensors 4.3 Participants and Study Procedure 4.4 Evaluation 5 Discussion References Systematic Review on How the Internet of Things will Impact Management in the Manufacturing Industry 1 Introduction and Background 2 Purpose of the Study 3 Research Methodology 3.1 Data Collection 3.2 Trend Analysis 4 Results 4.1 Co-citation Analysis 4.2 Author Analysis 4.3 Content Analysis 4.4 MAXQDA Content Analysis 5 Discussion 6 Conclusion and Future Work References Applying Design Thinking to Bring More Comfort, Agility, and Safety to the Bulk Products Sector in a Supermarket 1 Introduction 2 Related Work 3 Methodology 4 Building a Solution, Step by Step 4.1 Scenario Description 4.2 Personas 4.3 Opportunities 4.4 Challenge and Validation 4.5 Acquisition and Retention 4.6 Monetization 5 Results 6 Conclusion References An Integrated Framework Based on Fuzzy AHP-TOPSIS and Multiple Correspondences Analysis (MCA) for Evaluate the Technological Conditions of the Teleworker in Times of Pandemic: A Case Study 1 Introduction 2 Literature Review 3 Methodology 4 Results 4.1 Select the Expert Team and Process of the Company for Evaluation FAHP-TOPSIS/MCA 4.2 Design the Model for Evaluation MCA/FAHP-TOPSIS 4.3 Application of Multivariate Correspondence Analysis (MCA) 4.4 Identification of the Improvement Opportunities via FAHP-TOPSIS Application 5 Conclusions and Future Work References Integration of Internet of Things Devices in Manufacturing Workspaces: A Systematic Literature Review 1 Introduction and Background 2 Purpose of Study 3 Procedure 4 Research Methodology 4.1 Source Information 4.2 Trend Review 4.3 Summary of Research Methodology 5 Bibliometric Analysis 5.1 Co-citation Analysis 5.2 Content Analysis 5.3 Key Word Analysis 5.4 Bibliometric Analysis Summary 6 Discussion 6.1 Primer 6.2 Internet of Things 6.3 Safety Monitoring 6.4 Industry 4.0 7 Conclusion 8 Future Work References A Systematic Literature Review of Potential and Emerging Links Between Remote Work and Motivation 1 Introduction and Background 2 Purpose of Study 3 Methods 3.1 Data Collection 3.2 Trend Analysis 4 Results 4.1 Co-citation Analysis 1 4.2 Co-citation Analysis 2 4.3 Content Analysis 5 Discussion 5.1 The Recurring Link Between Motivation and Remote Work in the Period of 1980 to 2021 5.2 The Recurring Link Between Motivation and Remote Work in the Period of 2020 to March 2021 5.3 Final Thoughts 6 Conclusion 7 Future Work References Modern Workplace Ergonomics and Productivity – A Systematic Literature Review 1 Introduction and Background 2 Purpose of Study 3 Data Collection 3.1 Database Search 3.2 Trend Analysis 3.3 Emergence Indicator 3.4 Engagement Measure 4 Result 4.1 Co-citation Analysis 4.2 Content Analysis 5 Discussion 5.1 Modern Workplace Ergonomics 5.2 Productivity and COVID-19 5.3 Association with “List of Ten Ways” 5.4 In Relation to Safety Engineering 6 Conclusion 7 Future Work References Evaluating the Performance in the Environmental Management and Reverse Logistics in Companies of Plastic Sector: An Integration of Fuzzy AHP, DEMATEL and TOPSIS Methods 1 Introduction 2 Literature Review 3 Methodology 3.1 Fuzzy Analytic Hierarchy Process (FAHP) 3.2 Decision Making Trial and Evaluation Laboratory (DEMATEL) 3.3 The FAHP-DEMATEL Method 3.4 Technique for Order of Preference by Similarity to Ideal Solution (TOPSIS) 4 Results and Discussion 4.1 Design of the Model for Performance Evaluation in Environmental Management and Reverse Logistics FAHP/DEMATEL 4.2 Importance and Interdependence Between Criteria and Sub-criteria: The Integration of F-AHP/DEMATEL 4.3 Calculation of Performance Level and Identification of Improvement Opportunities via TOPSIS Application 5 Conclusions and Future Work References Use of Simulation Technology in Transportation Training: A Systematic Literature Review 1 Introduction 2 Purpose of Study 3 Research Methodology 3.1 Data Collection 3.2 Trend Analysis 3.3 Engagement Analysis 4 Results 4.1 Co-citation and Co-authorship Analyses 4.2 Cluster Analysis 4.3 Citation Burst 4.4 Content Analysis 5 Discussion 5.1 Types of Simulators Used in Transportation Training 5.2 Simulation Training in Air Transportation 5.3 Simulation Training in Sea Transportation 5.4 Simulation Training in Rail Transportation 5.5 Simulation Training in Road Transportation 5.6 Human-Computer Interaction in Simulators 6 Conclusion 7 Future Work References Safety Management and Challenges Associated with Industry 4.0 on Transportation and Logistics: A Systematic Literature Review 1 Introduction and Background 2 Purpose of Study 3 Research Methodology 3.1 Data Collection 3.2 Procedures and Tools 4 Analyses and Results 4.1 Trend Analysis 4.2 Co-citation Analysis 4.3 Content Analysis 5 Discussion 6 Conclusion 7 Future Work References The Influence Mechanism of Terminal Demand Fluctuation on Service Quality of Digital Supply Chain 1 Introduction 2 Theory and Research Model 2.1 The Connotation of Digital Supply Chain 2.2 The Conceptual Model Based on T - JIT Theory 2.3 Research Hypotheses 3 Research Design and Questionnaire Measurement 3.1 Research Design 3.2 Questionnaire Measurement and Testing 4 Path Analysis and Hypothesis Testing 4.1 The Path Analysis 4.2 The Mediating Effect of DC 5 Conclusion References Digital Intrapreneurship: A Work Climate Perspective 1 Introduction 2 Background 2.1 Nourishing Digital Intrapreneurship 2.2 Work Climate: Digital Intrapreneurship Perspective 3 Theoretical Framework 3.1 Digital Intrapreneurial Experience 3.2 Digital Intrapreneurial Infrastructure 3.3 Digital Intrapreneurs Outputs 4 Discussion and Recommendations References Design Requirements for Crop-Specific Online and Web-Based Portals 1 Introduction 2 Materials and Methods 3 Results and Discussion 3.1 Demographics 3.2 Knowledge on Existing Legume Portals and Challenges Faced 3.3 Portal Features and Design Requirements 4 Model and Prototype Design 4.1 Applying the Model 4.2 Portal Architecture 4.3 Design Decisions 4.4 Comparison to Other Portals 5 Findings 6 Related Work 7 Conclusion and Future Work References Assessing the Impact of Lean Tools on Production and Safety by a Multicriteria Decision-Making Model and Statistical Analysis: A Case Study in Textile Sector 1 Introduction 2 Literature Review 2.1 SMED 2.2 5S 2.3 Lean Safety 3 Methodology 4 Results 4.1 Identification of the Improvement Opportunities via Fuzzy Multicriteria Decision-Making Model 4.2 Evaluation of the Implementation of Lean Tools in Occupational Safety (Lean Safety Questionnaires) 4.3 Statistical Analysis of Data 5 Discussion 6 Conclusion References Ergonomics Training and Evaluations in a Digital World Using Collaborative Technologies: A Bibliometric Analysis 1 Introduction and Background 1.1 Relation to Safety Engineering 1.2 Relation to Human-Computer Interaction 2 Purpose of Study 3 Research Methodologies 3.1 Data Collection 3.2 Trend Analysis 3.3 Relevant Statistics 4 Results 4.1 Co-citation Analysis 4.2 Content Analysis 4.3 MAXQDA Content Analysis (Word Cloud) 5 Discussion 6 Conclusion 7 Future Work References A Systematic Literature Review of Wireless Sensor in Safety Application 1 Introduction and Background 2 Purpose of Study 3 Research Methodology 3.1 Data Collection 3.2 Trend Analysis 3.3 Engagement Measurement 3.4 Source Analysis 3.5 Countries/Regions Analysis 3.6 Funding Agencies Analysis 4 Results 4.1 Co-citation Analysis by VOSviewer 4.2 Co-citation Analysis and Citation Burst Analysis by CiteSpace 4.3 Content Analysis by MAXQDA 5 Discussion 6 Future Work References Author Index