Global Perspectives on Design Science Research: 5th International Conference, DESRIST 2010, St. Gallen, Switzerland, June 4-5, 2010. Proceedings ... Applications, incl. Internet Web, and HCI)

This book constitutes the refereed proceedings of the 5th International Conference on Global Perspectives on Design Science Research, DERIST 2010, held in St. Gallen, Switzerland, in June 2010. The 35 revised full papers presented together with 10 revised short papers were carefully reviewed and selected from 80 submissions. The papers are organized in topical sections on organising design research, reflecting design science research, design research techniques, design and context, design and organisation, design and information, design research exemplars, design and behaviour, designing collaboration, as well as design and requirements engineering. Introduction......Page 1 Artefact Development, Authentic Settings and Meta-design Control in DSR......Page 2 AR as a Means to Improve Practice......Page 3 Established Uses of AR in DSR......Page 4 A Need of Control in DSR: The Halted Build Phase......Page 5 Diagnosing the Halted Build Phase......Page 7 Action Planning: The Build Phase Improved......Page 8 Evaluation......Page 10 Specify Learning......Page 11 Discussion: Using AR to Improve DSR When Designers Are Not in Control......Page 12 References......Page 13 Motivation and Problem Statement......Page 16 Research Question and Contribution......Page 17 Design-Oriented IS Research......Page 18 Consortium Research......Page 19 Research Approach......Page 21 IS Research Ecosystem......Page 23 Access to and Exchange of Practitioner’s Knowledge......Page 24 Consortium Research......Page 26 Discussion of Results......Page 27 References......Page 28 Appendix: Questionnaire......Page 30 Introduction......Page 31 The Need for Tailored Project Management in DSR......Page 32 Characteristics Derived from Project Management and Design Science Research Literature......Page 34 Characteristics Derived from Project Management Contingency Frameworks......Page 36 Characteristics Derived from DSR Guidelines of Hevner et al.......Page 37 Summary of DSR Characteristics......Page 38 Evaluation of DSR Characteristics......Page 39 References......Page 43 Background: Important Concerns in Design Research Evolution......Page 45 Purpose and Research Approach......Page 47 Design Practices and Design Knowledge......Page 48 The Multi-grounding Perspective......Page 51 The Case of e-Me as a Design Research Endeavor......Page 52 The Case of BITA as a Design Research Endeavor......Page 54 Multi-Grounded Design Research......Page 55 References......Page 58 Introduction......Page 61 Science-Technology Interactions in History......Page 63 Extended Framework of Interactions......Page 64 Problem Selection in Design Science......Page 66 Sources of Relevance in Practical Problem Solving......Page 67 Examples of Design Research Questions......Page 69 Discussion: Relevance and Applicability......Page 71 References......Page 74 Introduction......Page 77 Related Work and Background......Page 78 Data Set Definition and Filtering of Design Articles......Page 79 Individual Categories......Page 80 Unified Typology......Page 81 Classification of Papers by the Typology......Page 84 Review of Our Approach......Page 85 Review of Our Results......Page 86 Conclusion......Page 87 References......Page 88 Introduction......Page 93 Survey Results......Page 95 Overview of and Open Issues in the Design Science Literature......Page 99 Discussion and Conclusion......Page 103 References......Page 105 Appendix 1: Co-Citation Network for Dataset A......Page 108 Introduction......Page 109 Pre Hevner et al. (2004)......Page 110 Hevner, March, Park, and Ram (Hevner et al. 2004)......Page 111 Post Hevner et al. (2004)......Page 112 Research Methodology......Page 113 Detailed Results......Page 115 Discussion and Conclusions......Page 121 References......Page 122 Introduction......Page 124 Meta-analysis Model......Page 126 Impacts......Page 127 Problem Domains Being Studied......Page 128 Types of IT Artifacts......Page 130 IT Artifact Evaluation Methods......Page 131 Impact......Page 132 Proprietary......Page 134 Conclusion......Page 135 References......Page 136 Appendix: The DESRIST Community of Researchers......Page 137 Introduction......Page 139 The Reason-Centric Perspective......Page 140 The Action-Centric Perspective......Page 142 Comparative Analysis of Perspectives and Process Theories......Page 143 Hypothesis......Page 145 Sampling and Administration......Page 146 Results......Page 147 Limitations......Page 149 Concluding Remarks......Page 150 References......Page 151 Appendix: Questionnaire Items......Page 153 Introduction......Page 154 Design as Problem-Solving Activity, and Design as Learning Activity......Page 157 Design as Learning Activity and Scientific Research......Page 161 Eco-evolutionary Strategies for Learning-by Building......Page 162 Conclusions......Page 163 References......Page 164 Introduction and Motivation......Page 167 Research Process......Page 168 State of the Art......Page 170 A Guideline Framework for the Usage of Simulation as a Research Tool......Page 173 References......Page 178 Introduction......Page 180 Design Logic in Analytical and Generative Settings......Page 181 Technological Rules; Analytical versus Heuristic Rules......Page 182 Ambiguity Operators – Notions of Design Logic......Page 184 Research Method......Page 186 Results from Field Experiment......Page 187 Discussion......Page 191 Conclusion......Page 192 References......Page 193 Introduction......Page 194 Situational Artifacts......Page 195 Related Work – Design Processes for Method Adaptation......Page 197 Analysis of Configuration Mechanisms for Situational Method Configuration......Page 199 Information Model-Based Configuration of Situational Methods......Page 200 Demonstration on a Method for Requirements-Based Assessment of IS Architectures in Hospitals......Page 202 Conclusion and Outlook......Page 205 Literature......Page 206 Introduction......Page 210 Existing Design Methodologies......Page 211 Identification of Problem and Needs......Page 214 Design of Solution......Page 215 Development of Solution......Page 220 Evaluation of Solution and Specification of Design Theory......Page 221 Conclusion and Future Work......Page 222 References......Page 223 Appendix A: Extract of Identified Narratives (Task 2)......Page 225 Introduction......Page 226 Problem, Motivation and Related Work......Page 228 Monitoring, Diagnosis, Exception and Recovery......Page 230 Organization Artifacts Life Cycle......Page 234 Organization Artifacts Operationalization......Page 237 Conclusions......Page 239 References......Page 240 Introduction......Page 242 Normalized Systems......Page 243 Research Methodology......Page 246 Enterprise Architecture......Page 249 Business Process Management......Page 251 Discussion and Conclusions......Page 254 References......Page 255 Introduction......Page 258 Background......Page 259 Research Approach......Page 260 Findings from the Case Study......Page 262 Towards a Design Theory for Managing the Off-Task Property of Mobile Systems......Page 265 Conclusions and Discussion......Page 267 References......Page 268 Introduction......Page 270 Related Work, Context of Prototype and Its Implementation......Page 271 Problem Abstraction and Research Approach......Page 273 Research Approach......Page 275 Implementation of Research Approach, Preliminary Evaluation......Page 276 System Workbench Model of Prototype......Page 277 Prototype: Experimental Results and Evaluation......Page 278 Conclusions and Discussion......Page 281 References......Page 282 Introduction......Page 286 Background......Page 287 Feedback and Recommendation Mechanisms (FRM)......Page 288 Value-Driven Usage Metadata......Page 289 Laboratory Experiment......Page 291 Experiment Settings......Page 292 Results......Page 294 Discussion......Page 296 Conclusions......Page 297 References......Page 299 Appendix A: Experiment Task and Tools......Page 300 Introduction......Page 302 Design Research......Page 303 Business Intelligence......Page 304 Process Performance Management......Page 305 Two Approaches for the Identification of Problem Situations......Page 306 Lean PPM Problem Situation Identification......Page 308 References......Page 313 Introduction......Page 317 Research Approach......Page 319 Focus Area Maturity Models......Page 320 The DyA Architecture Maturity Matrix......Page 321 The SPM Maturity Matrix......Page 322 Mathematical Formalization......Page 323 Developing a Focus Area Maturity Model......Page 324 Existing Maturity Model Development Approaches......Page 325 Development Method for Focus Area Maturity Models......Page 326 Evaluation......Page 329 Conclusions and Further Research......Page 330 References......Page 331 Introduction......Page 333 Practitioners’ Needs......Page 334 Scientific Need......Page 336 PROMET BPR......Page 337 Preliminary Study Phase......Page 339 Macro Design Phase......Page 340 Evaluation......Page 343 Discussion and Outlook......Page 344 References......Page 345 Introduction......Page 349 The Concept of Situativity within DSR......Page 350 Review of Related Customer Relationship Management Research......Page 351 Research Design and Description of the Data Set......Page 353 Course of Analysis......Page 355 Interpretation of the Analysis Results......Page 359 Summary and Outlook......Page 361 References......Page 362 Introduction......Page 365 Problems with Traditional Security Models......Page 366 The Instance-Based Data Model......Page 369 The Instance-Based Multilevel Security Model (IBMSM)......Page 370 Data Access and Integrity Rules......Page 372 Two-Layered Access Control......Page 374 Security......Page 375 Summary......Page 379 References......Page 380 Introduction......Page 381 Service Composition......Page 382 Negotiation......Page 383 Composition Model......Page 384 QoS Model......Page 385 Utility Function......Page 386 Problem Statement......Page 387 Prelimilary -- Decomposition of Global Utility Function and Global Constraints......Page 388 A Probabilistic Negotiation Model for Local Selection......Page 389 Adjustment of Local Constraints......Page 390 Conclusions......Page 391 References......Page 392 Introduction and Motivation......Page 394 Human-Computer Collaboration......Page 395 Usability and Design Principles for Enhancing Usability......Page 397 Lessons From the Field......Page 399 Designing for Collaborative System-User Interactions......Page 403 Discussion......Page 407 References......Page 408 Introduction......Page 410 What Is Inclusive Design?......Page 411 Why Older People and Disabled People?......Page 412 The Study......Page 413 Methodology......Page 414 Explanation of the Study......Page 415 Results......Page 417 User Characteristics......Page 419 Common Problems for All User Groups......Page 421 Discussion......Page 422 Conclusion......Page 423 References......Page 424 Introduction......Page 426 Relevant Work......Page 427 Facets for Organizing Tags......Page 429 Relationship Ontology......Page 431 Faceted Model of the Tag Space......Page 432 Tag Data Facet Structure Creation Using Tag Data......Page 433 FASTS Prototype System Implementation......Page 435 Conclusion and Future Research......Page 436 Reference......Page 437 Introduction......Page 439 Micro-blogging as the Persuasive Technology......Page 440 Theoretical Background of the Design......Page 441 Understanding Key Issues behind Persuasive Systems......Page 442 Design of System Qualities......Page 443 Prototype......Page 444 Results......Page 446 References......Page 447 Introduction......Page 449 Adoption of Collaborative Technologies: Field Experiences and Design Implications......Page 450 The Design Context: Citizens' Advisory......Page 451 Generic Requirements......Page 452 Design and Implementation Methodology and Process......Page 453 Prototype Implementation of the Generic Requirements......Page 454 Evaluation......Page 457 Conclusions......Page 458 References......Page 459 Introduction......Page 461 Problem Identification and Motivation......Page 463 Objectives of the Solution......Page 465 Designing a Collaborative Service Infrastructure......Page 467 Evaluation and Discussion......Page 471 References......Page 473 Introduction......Page 475 Complexity of Information System Functionality and Features......Page 477 Design of a Solution......Page 478 Demonstration of the Designed Solution......Page 480 Determine Project Scope and Participants......Page 481 Collect Data from Participants......Page 482 Model and Aggregate Requirements......Page 483 Prioritize Importance of Requirements......Page 484 Theoretical Evaluation of the Method......Page 485 Discussion and Conclusions......Page 487 References......Page 488 Introduction......Page 490 Research Perspective and Method......Page 492 Problem Identification......Page 493 Suggestion......Page 494 Development of the Artifact......Page 495 Artifact Evaluation and Assessment of the Suggestion......Page 497 Results......Page 498 Suggestion......Page 499 Development of the Artifact......Page 500 Artifact Evaluation and Assessment of the Suggestion......Page 501 Preliminary Conclusion and Outlook......Page 502 References......Page 503 Introduction......Page 506 Requirements Engineering......Page 508 User Satisfaction Models......Page 509 Technology Acceptance Models......Page 511 Integrated Model......Page 512 Gap analysis......Page 513 Principle of Economic Efficiency......Page 515 Second Level of Specification: Evaluation Criteria......Page 516 Outlook and Directions of Future Research......Page 518 References......Page 519 Maturity Models and Maturity Model Construction......Page 522 Systematization of Maturity Model Extensions......Page 524 References......Page 525 Introduction......Page 526 Design and Modeling in the Meta Model Hierarchy......Page 527 The Layers of the Meta Model Hierarchy......Page 528 References......Page 529 Introduction and Background......Page 530 Design Science Engagement Model......Page 531 Discussion......Page 532 References......Page 533 Introduction......Page 534 Design Science Research Model for Industry-Academic Projects......Page 535 References......Page 537 Joint Decision Making in Enterprise Architecture......Page 538 References......Page 541 Introduction......Page 542 Neural Network-Based Predictive Model......Page 543 Increasing the Generality: The Pairwise Model......Page 544 References......Page 545 Business Metadata......Page 546 Derivation of Use Cases for Business Metadata......Page 547 Demonstration and Evaluation......Page 548 References......Page 549 The Application of DSR Principles in the IT-CMF......Page 550 Conclusions......Page 552 References......Page 553 Strategies-to-Metrics Ontology......Page 554 References......Page 557 Developing ERP Systems Using Personas......Page 558 Role-Based ERP Systems......Page 559 Evaluation Model and Evaluation of mySAP Workplace......Page 560 References......Page 561