Gender And Communication at Work (Gender and Organizational Theory) (Gender and Organizational Theory) (Gender and Organizational Theory)

Written by leading researchers from four continents, this book offers a broad and contemporary assessment of the ways in which gender affects workplace communication and how this in turn influences people's choices, training, opportunities and career development. A range of work situations are considered (including communication within the normal routine, in a crisis or under pressure, and during those occasions important for career development) and examples are sourced from a variety of contexts (including international business, leadership, service work, and computer-mediated communication). Gender and Communication at Work includes a diversity of theoretical perspectives in order to most successfully map the range of communication strategies, identities and roles which impact upon and are influenced by gender at work. Contents......Page 6 List of Figures......Page 12 List of Tables......Page 13 List of Contributors......Page 14 Acknowledgements......Page 17 List of Acronyms......Page 18 About the Editors......Page 19 Introduction......Page 20 Gender and Communication Situations in the Employment Lifespan......Page 22 Gender, Communication and Organizational Boundaries: Linkages and Violations......Page 24 Gender and Communication Channels in Special Workplace Environments......Page 26 Communicating to Get Things Done......Page 28 The Future: Gender and Computer-mediated Communication at Work......Page 30 Research Directions......Page 33 References......Page 34 Part I: Gender and Communication Situations in the Employment Lifespan......Page 36 Overview of Current Research......Page 38 Frames for Re-examining Employment Interviewing......Page 40 Conclusion......Page 49 References......Page 51 Introduction......Page 57 Overview of Current Research......Page 59 Implications......Page 61 Recommendations for Research......Page 64 References......Page 65 Introduction......Page 69 Overview of Current Research......Page 70 The ‘New Wave’ Management Model......Page 77 Implications......Page 80 Recommendations......Page 81 References......Page 82 Part II: Gender, Communication and Organizational Boundaries: Linkages and Violations......Page 86 Introduction......Page 88 Overview of Current Research......Page 89 Conclusion......Page 95 Implications......Page 96 References......Page 97 Overview of Current Research: Gender, Style, and Client Communication......Page 103 Implications......Page 105 Recommendations: Future Directions for Client Communication......Page 110 References......Page 112 Overview of Current Research......Page 114 Developments in Gender and Communication Research: An International Perspective......Page 117 Conclusion......Page 125 References......Page 127 Introduction......Page 130 Overview and Implications of Current Research......Page 131 Conclusions and Recommendations......Page 141 References......Page 142 Part III: Gender and Communication Channels in Special Workplace Environments......Page 146 Introduction......Page 148 Overview of Current Research......Page 149 Implications......Page 154 Recommendations......Page 155 References......Page 157 Introduction......Page 161 Overview of Current Research......Page 162 Conclusions and Recommendations......Page 169 References......Page 170 Introduction......Page 173 Overview of Current Research: A Post-structuralist Perspective......Page 174 Exploration of the Issues: An Analysis of a Management Meeting......Page 176 Conclusion......Page 182 References......Page 183 Introduction......Page 185 The Study......Page 188 Conclusion......Page 194 References......Page 195 Part IV: Communicating to Get Things Done......Page 200 Introduction......Page 202 Overview of Current Research......Page 203 Implications......Page 208 Conclusion......Page 209 References......Page 210 Introduction: Organizational Myths and Storytelling as Communication Management......Page 214 Overview of Current Research......Page 215 Conclusions......Page 225 Recommendations......Page 226 References......Page 227 Overview of Current Research: Empirical Findings......Page 230 Theoretical Frameworks......Page 231 Implications......Page 234 Conclusions and Recommendations......Page 235 References......Page 239 Introduction......Page 243 Overview of Current Research......Page 244 Implications......Page 250 Conclusion......Page 251 Recommendations......Page 252 References......Page 253 Part V: The Future: Gender and Computer-mediated Communication at Work......Page 256 Overview of Current Research......Page 258 Recommendations......Page 264 References......Page 265 Overview and Implications of Current Research......Page 269 Recommendations......Page 276 References......Page 277 Introduction......Page 279 Overview of Current Research......Page 280 Implications......Page 283 Recommendations......Page 285 References......Page 286 Overview of Current Research......Page 289 Conclusions......Page 296 Recommendations......Page 297 References......Page 299 B......Page 302 C......Page 303 D......Page 304 F......Page 305 I......Page 306 L......Page 307 M......Page 308 P......Page 309 S......Page 310 T......Page 311 V......Page 312 Y......Page 313 An up-to-date review of theory and research on how gender affects communication at work, it considers new workplaces such as e-business and non-managerial work as well as cross-cultural dimensions and service sector work. The book encompasses a wide geographic perspective with research findings on a variety of business cultures Offering an assessment of the ways in which gender affects workplace communication, this book shows how this influences people's choices, training, opportunities and career development. M. Barrett, University of Wollongong Provides an assessment of the ways in which gender affects workplace communication and how this in turn influences people's choices, training, opportunities and career development