Food retailers and financial services in the UK: a co‐opetitive perspective

The financial services sector operates in a turbulent environment. The availability of financial services for customers has grown considerably, with providers encompassing retailers through to specialists. Food retailers in particular are the non‐financial sector key movers in the market change underway. Within this context, this paper aims to provide a framework to consider the operational, strategic and relational issues concerned with the entry of British food retailers into the financial services sector. It explores in particular the service provision relationships between large food retailers and financial institutions, suggesting that this is a case of co‐opetition, a concept which refers to the concomitant presence of competition and co‐operation in a relationship. Promoters and inhibitors leading to a co‐opetitive relationship involvement are examined. CONTENTS......Page 2 Editorial advisory board......Page 4 Abstracts......Page 5 Guest editorial......Page 7 Food retailers and financial services in the UK: a co-opetitive perspective......Page 10 Stock control and supplier relationships at the local pub in a market town......Page 24 A case study exploring the packaging design management process within a UK food retailer......Page 35 Pills by post? German retail pharmacies and the Internet......Page 51 UK vineyards sector case study......Page 67 Food retail positioning strategy: a means-end chain analysis......Page 86