Europe and Developing Countries in the Globalized Information Economy: Employment and Distance Education (Unu/Intech Studies in New Technology and Development, 9)

This volume explores the challenges and the opportunities created by the rapid growth of 'telematics'. European firms benefit through lower labour costs and access to big new markets in the fields of education and training. At the same time European governments are concerned about jobs disappearing. For the developing world, there is the brightest prospect of new jobs and novel means of education. However, how secure will these new jobs be? Will a more highly educated work force lead to a brain drain? Information Revolution And The New Modes Of Employment And Work Organisation -- Is Asia The Destination For 'runaway' Information Processing Work? Implications For Trade And Employment / Swasti Mitter, Umit Efendioglu -- Beyond Anecdotes: On Quantifying The Globalisation Of Information Processing Work / Ursula Huws -- A Non-european Counterpoint -- Trade In Software Services: From International Trade To Teletrade. The Case Study Of Tata Consultancy Services In India / N.p. Basrur, Seema Chawla -- Telebanking: Breaking The Logic Of Spatial And Work Organisation / Geraldine Reardon -- Call Centres And The Prospects For Export-oriented Work In The Developing World: Evidence From Western Europe / Ranald Richardson -- The Globalised Information Society And Its Impact On The Europe-maghreb Relationship / Abdelkader Djeflat -- Innovation And Competitiveness In Complex Product Systems: The Case Of Mobile Phone Systems / Andrew Davies -- The South African Mobile Phone System / David E. Kaplan -- Learning With Telematics In The Globalised Information Society -- Europe And Developing Countries In The Emerging On-line Education Market / Maria-ines Bastos -- Lifelong Learning Policies In A New Technological Era / Albert Tuijnman -- Productive Two-way Collaboration Between Technologically Developed And Developing Countries In New Technologies For Education / Peter E. Kinyanjui -- Testing Technology For Tele-education: Pilot Projects At Kpn In The Netherlands / Eline De Kleine. Edited By Swasti Mitter And Maria-ines Bastos. A Collection Of Papers ... Presented At The Workshop ... Held In Maastricht On 17-19 October, 1996--introd. Includes Bibliographical References. Book Cover......Page 1 Half-Title......Page 2 Series Title......Page 3 Title......Page 6 Copyright......Page 7 Contents......Page 9 Tables......Page 11 Figures......Page 13 Contributors......Page 14 Introduction......Page 19 Part I Information Revolution and the new models of employment and work organisation......Page 24 1 Is Asia the Destination for 'Runaway' information processing work? Implications for trade and employment......Page 26 2 Beyond Anecdotes......Page 45 3 Trade in Software services......Page 55 4 Telebanking Breaking the logic of spatial and work organisation......Page 67 5 Call centres and the prospects for exportoriented work in the developing world......Page 86 6 The Globalised information society and its impact on the Europe-maghreb relationship......Page 105 7 Innovation and Competitiveness in complex product systems......Page 115 8 The South African mobile phone system......Page 132 Part II Learning with telematics in the globalised information society......Page 139 9 Europe and developing countries in the emerging on-line education market......Page 141 10 Lifelong learning policies in a new technological era......Page 159 11 A non-European counterpoint......Page 170 12 Testing technology for tele-education......Page 174 13 The Brazilian 'Telecurso 2000'......Page 188 14 Technologies for distance education in devoloping countries......Page 199 15 Kidlink—A global network for youth......Page 213 16 Distance education in Latin America at the technology cross-roads......Page 219 Conclusions......Page 226 Index......Page 229 The news of Swissair, British Airways or TSB Lloyds Bank (UK) relocating a large part of their current and future information processing work to Bangalore, Mumbai or Manila contributes to the apprehension of a service sector disappearing from the European Union (EU) and surfacing in the emerging economies, particularly Asia. This volume explores the challenges and the opportunities created by the rapid growth of 'telematics'. The authors explore the differing responses of Europe and of the developing world.