Emotional Resilience : Know What It Takes To Be Agile, Adaptable And Perform At Your Best

The first definitive, comprehensive, practical book on developing emotional resilience for business. Emotional resilience makes the difference between whether you cope (or not) with stressful situations – this book will help you build your emotional resilience so you can overcome any work challenge. Follow the emotional resilience roadmap to build your long term resilience, and learn how to quickly adapt to challenging situations as and when they occur. Cover......Page 1 Contents......Page 12 Foreword......Page 14 About the author......Page 16 Acknowledgements......Page 18 Introduction......Page 20 What role do emotions play at work?......Page 24 What is emotional resilience?......Page 25 Developing your emotional resilience......Page 30 How this book works......Page 31 Start point: self-reflection......Page 33 Part 1: The Essentials......Page 42 Chapter 1: Self-worth......Page 46 Chapter 2: Self-control......Page 62 Chapter 3: Mood......Page 80 Chapter 4: Empathy......Page 100 Chapter 5: Understanding......Page 114 Chapter 6: Caring......Page 126 Part 2: The Skills......Page 140 Chapter 7: Shifting......Page 144 Chapter 8: Problem solving......Page 162 Chapter 9: Expressing......Page 176 Chapter 10: Group empathy......Page 190 Chapter 11: Dialogue......Page 204 Part 3: The Results......Page 226 Chapter 12: Energy......Page 228 Chapter 13: Thriving......Page 236 Chapter 14: Connection......Page 256 Chapter 15: Influence......Page 264 Final words......Page 272 References......Page 275 Bibliography......Page 280 Web resources......Page 282 Additional resources......Page 284 Your feedback......Page 286 Emotional resilience e-learning......Page 288 Index......Page 290