Electronic Participation: 6th Ifip Wg 8.5 International Conference, Epart 2014, Dublin, Ireland, September 2-3, 2014, Proceedings (lecture Notes In Computer Science)

This book constitutes the refereed proceedings of the 6th IFIP WG 8.5 International Conference on Electronic Participation, ePart 2014, held in Dublin, Ireland, in September 2014. The 11 revised full papers presented were carefully reviewed and selected from 20 submissions. The papers have been organized in the following topical sections: social media; review and analysis; engaging citizens online; and software platforms and evaluation. Electronic Participation Preface 5 Organization 7 Table of Contents 9 Social Media 9 Social Media vs. Traditional Internet Use for Community Involvement: Toward Broadening Participation 11 1 Introduction 11 2 Theoretical Background and Justification 12 3 Methods 14 4 Results 16 4.1 Demographics and Use of Internet and Social Media 16 5 Discussion and Conclusions 18 References 20 Leveraging European Union Policy Communitythrough Advanced Exploitation of Social Media 23 1 Introduction 23 2 Background 24 2.1 Social Media in Geovernment 24 2.2 Policy Networks 26 3 Research Methodology 28 4 Structure of EU Policy Community 28 5 The Proposed Approach 29 6 ICT Platform Architecture 31 7 Conclusions 33 References 34 Genres of Participation in Social Networking Systems: A Study of the 2013 Norwegian Parliamentary Election 36 1 Introduction 36 2 Related Research 37 2.1 Online Campaigning in SNS: Towards Politics 2.0 37 2.2 Genre Theory 39 3 Research Approach 39 4 Findings 40 4.1 Summary of Findings, 2009 Election 40 4.2 Genre System 2013 Election 42 4.3 Towards Politics 2.0? 44 5 Conclusion 45 References 45 Starting a Conversation: The Place of Managers in Opening Discussions in Communities of Practice 48 1 Theoretical Background 48 2 Communities of Practice of the Ministry of Social Affairs – Background 49 3 Hypotheses 50 4 Methodology 51 5 Findings- Content Analysis: Comparison of Posts by Managers and by Members 53 5.1 Type of Messages Posted by Managers: First Posts, First-Order Comments or Higher-Order Comments? 53 5.2 Timing of Posting First Messages by Managers and Members 54 5.3 Engagement in Discussions Opened by Managers and Members 55 5.4 Number of Participants in Discussions Opened by Managers and Members 55 5.5 Topics of First Messages Posted by Managers and Members 55 5.6 Topics of Messages Included in Discussions Opened by Managers and Members 56 6 Findings- Interviews: Perceived Importance of Managers and Their Behind-the-Scenes Activity 57 7 Discussion and Conclusions 59 References 60 Review and Analysis 9 The Role of a Political Party Website: Lessons Learnt from the User Perspective 62 1 Introduction 62 2 Background 63 2.1 The Evolution of Political Party Websites 63 2.2 The Features of a Political Party Website 63 2.3 Approaches to the Study of Political Party Websites 64 3 Research Question 65 4 Method 65 4.1 Case and Participant Selection 65 4.2 The Interview and Analysis Process 66 5 Results 66 5.1 Information 66 5.2 Website Engagement 67 5.3 Mobilization 68 5.4 Interaction and Dialogue 69 6 Discussion 70 6.1 The Role of the Political Party Website 70 6.2 Lessons Learnt 71 6.3 Limitations and Future Work 72 References 73 Conceptualising Trust in E-Participation Contexts 74 1 Introduction 74 2 Literature Review 75 2.1 Trust Definitions and Existing Trust Models 75 2.2 Trust Definitions and Models in e-Government Research 78 2.3 Trust in e-Participation Research 78 3 Exemplifying e-Participation in Trust Models 80 3.1 Integrative Model of Trust in Organisational Settings 80 3.2 Interdisciplinary Model of Trust Constructs 81 3.3 Discussion of the Models’ Applicability to e-Participation Contexts 81 4 A Trust Model for e-Participation 83 5 Concluding Remarks 85 References 86 Information Technology in eParticipation Research: A Word Frequency Analysis 88 1 Introduction 88 2 Theoretical Framework 89 3 Methods 91 4 Results 92 4.1 Literature Review 92 4.2 Text Search Query Results 94 5 Discussion 97 References 98 Engaging Citizens Online 9 New Ways of Deliberating Online: An Empirical Comparison of Network and Threaded Interfaces for Online Discussion 100 1 Introduction 100 2 Background and Motivation 101 2.1 Background Knowledge: Computer Supported Argument Visualization for Online Deliberation 101 2.2 Research Gap and Motivation 103 3 Research Question and Methodology 104 4 User Study 105 4.1 Goal, Design and Participants 105 4.2 Online Environment: The Evidence Hub 105 4.3 The Linear-Threaded Interface for Arguments Visualization 106 4.4 The Network Interface for Arguments Visualization 106 5 Data Analysis and Results 107 5.1 Task Accomplishment 108 5.2 Comparing Data Model Interpretation 108 5.3 Comparing Emotional Reactions 108 6 Contributions and Future Research 109 Reference 110 Engaging Citizens in Policy Issues: Multidimensional Approach, Evidence and Lessons Learned 112 1 Introduction 112 2 State of Practice of Citizen Engagement 113 3 Puzzled by Policy Concept 114 4 Multidimensional Engagement Approach 115 5 Evidence to Date 118 6 Lessons Learned 120 7 Conclusions 122 References 123 Software Platforms and Evaluation 10 A Goal Matching Service for Facilitating Public Collaboration Using Linked Open Data 124 1 Introduction 124 2 Linked Open Data of Public Issues and Goals 126 3 Development of GoalShare 127 3.1 Design of User Interface 127 3.2 Goal Generation from Twitter 129 4 Calculating Similarity between Goals 130 4.1 Methodology 130 4.2 Experiments: Contextual Effects of Subgoals and Supergoals 131 5 Trial Workshop for Citizens 133 6 Related Work and our Research Context 134 6.1 Project Management 134 6.2 Civic Tech 135 6.3 Structured Argumentation 135 7 Conclusion 135 References 136 Evaluation of an E-participation Project: Lessons Learned and Success Factors from a Cross-Cultural Perspective 138 1 Introduction 138 2 Evaluation Methodology 139 2.1 Tools 140 2.2 Overview of the OurSpace Methodology 141 3 Results 142 3.1 Political Level: Interest in Politics and Trust 142 3.2 Social Level: Inclusivity, Connections and Discussions 144 4 Lessons Learnt and Best Practices 145 4.1 Best Practices Discussions (Deliberation Process) 146 4.2 Inclusiveness and Transparency 146 4.3 Acceptance of the Four Stages Deliberation Model 147 4.4 Barriers in Cross-Country Deliberation 147 5 Summary and Conclusion 148 References 149 Author Index 151 Front Matter....Pages - Social Media vs. Traditional Internet Use for Community Involvement: Toward Broadening Participation....Pages 1-12 Leveraging European Union Policy Community through Advanced Exploitation of Social Media....Pages 13-25 Genres of Participation in Social Networking Systems: A Study of the 2013 Norwegian Parliamentary Election....Pages 26-37 Starting a Conversation: The Place of Managers in Opening Discussions in Communities of Practice....Pages 38-51 The Role of a Political Party Website: Lessons Learnt from the User Perspective....Pages 52-63 Conceptualising Trust in E-Participation Contexts....Pages 64-77 Information Technology in eParticipation Research: A Word Frequency Analysis....Pages 78-89 New Ways of Deliberating Online: An Empirical Comparison of Network and Threaded Interfaces for Online Discussion....Pages 90-101 Engaging Citizens in Policy Issues: Multidimensional Approach, Evidence and Lessons Learned....Pages 102-113 A Goal Matching Service for Facilitating Public Collaboration Using Linked Open Data....Pages 114-127 Evaluation of an E-participation Project: Lessons Learned and Success Factors from a Cross-Cultural Perspective....Pages 128-140 Back Matter....Pages - This book constitutes the refereed proceedings of the 5th IFIP WG 8.5 International Conference on Electronic Participation, ePart 2013, held in Koblenz, Germany, in September 2013. The 13 revised full papers presented were carefully reviewed and selected from 30 submissions. The papers cover a wide range of research in both social and technological scientific domains, seeking to demonstrate new theories, concepts, methods and styles of eParticipation with the support of innovative ICT. They have been organized in the following topical sections: research directions, social media and eParticipation, and online deliberation.