Electronic government : 7th international conference, EGOV 2008, Turin, Italy, August 31 - September 5, 2008 : proceedings

This book constitutes the refereed proceedings of the 7th International Conference on Electronic Government, EGOV 2008, held in Torino, Italy, in August/September 2008 within the DEXA 2008 conference cluster. The 32 revised full papers presented were carefully reviewed and selected from 119 submissions. The papers are organized in topical sections on strategies and frameworks, motivators, and contexts, assessment, evaluation and benefit models for ICT investments, inclusion and user-centred design, interoperability and application of semantic technologies in e-government. Front Matter....Pages - Does the Answer to eGovernment Lie in Intermunicipal Collaboration? An Exploratory Italian Case Study....Pages 1-12 Pacta Sunt Servanda but Where Is the Agreement? The Complicated Case of eCustoms....Pages 13-24 Implementation Challenges: Competing Structures When New Public Management Meets eGovernment....Pages 25-36 The Influence of Power in the Development of an Information Infrastructure....Pages 37-48 Case Study on the Effects of Administrative Informatization on the Organizational Structure for the Central Government in Korea....Pages 49-60 Control, De-politicization and the eState....Pages 61-72 Adoption of High Impact Governmental eServices: Seduce or Enforce?....Pages 73-84 eGovernment Project Evaluation: An Integrated Framework....Pages 85-97 Managing Benefits in the Public Sector. Surveying Expectations and Outcomes in Norwegian Government Agencies....Pages 98-110 Pre-determinants of Implementing IT Benefits Management in Norwegian Municipalities: Cultivate the Context....Pages 111-123 Evaluation of ICT Investments in Public Administrations Based on Business Process Models....Pages 124-135 Capability Maturity Framework for eGovernment: A Multi-dimensional Model and Assessing Tool....Pages 136-147 eGovernment Front-End Services: Administrative and Citizen Cost-Benefits....Pages 148-159 Building a Value-Centric e-Government Service Framework Based on a Business Model Perspective....Pages 160-171 Unity in Diversity: An Analysis of Inter-governmental Cooperation in the Field of geoICT....Pages 172-183 eElectioneering: Current Research Trends....Pages 184-194 Using Online Public Services: A Measurement of Citizens’ Operational, Formal, Information and Strategic Skills....Pages 195-206 Citizen Participation and Involvement in eGovernment Projects: An Emergent Framework....Pages 207-218 Channel Perceptions and Usage: Beyond Media Richness Factors....Pages 219-230 Digital Divide in eGovernment: The eInclusion Gap Model....Pages 231-242 Engineering User Requirements for e-Government Services: A Dutch Case Study....Pages 243-254 Transparent Complexity by Goals....Pages 255-266 Driver or Passenger? An Analysis of Citizen-Driven eGovernment....Pages 267-278 Improving Trust in Composite eServices Via Run-Time Participants Testing....Pages 279-290 Test Strategies for Evaluation of Semantic eGovernment Applications....Pages 291-302 A Modular Reference Architecture Framework for Electronic Cross-Organizational Interoperation....Pages 303-314 Semantic Integration of eGovernment Services in Schleswig-Holstein....Pages 315-327 Semi-automatic Ontology Construction for Improving Comprehension of Legal Documents....Pages 328-339 Paving the Way to eGovernment Transformation: Interoperability Registry Infrastructure Development....Pages 340-351 From Cooperation to Cooperability....Pages 352-363 Challenges of Government Enterprise Architecture Work – Stakeholders’ Views....Pages 364-374 Introducing a Public Agency Networking Platform towards Supporting Connected Governance....Pages 375-387 Back Matter....Pages - This book constitutes the refereed proceedings of the 8th International Conference on Electronic Government, EGOV 2009, held in Linz, Austria, in August/September 2008 within the DEXA 2009 conference cluster. The 34 revised full papers presented were carefully reviewed and selected from 119 submissions. The papers are organized in topical sections on reflecting e-government research, administrative reform and public sector modernization, performance management and evaluation, aspects in government-to-citizen interactions, and building blocks in e-government advancements This book constitutes the refereed proceedings of the 12th IFIP WG 8.5 International Conference on Electronic Government, EGOV 2013, held in Koblenz, Germany, in September 2013. The 27 revised full papers presented were carefully reviewed and selected for inclusion in this volume. The papers have been organized in the following topical sections: research foundations; open government data and transparency; service design and improvement; adoption and service evaluation; and social media and social network analysis. Maria A. Wimmer, Hans J. Scholl, Enrico Ferro, (eds.) Includes Bibliographical References And Index.