Electronic Governance and Open Society: Challenges in Eurasia: 8th International Conference, EGOSE 2021, Saint Petersburg, Russia, November 24–25, ... in Computer and Information Science)

This book constitutes the refereed proceedings of the 8th Conference on Electronic Governance and Open Society: Challenges in Eurasia, EGOSE 2021, held in St. Petersburg, Russia, in November 2021. The 21 full papers were carefully reviewed and selected from 69 submissions, additionally one invited paper has been included in this volume. The papers are organized in topical sections on ​digital technology and design; digital Society; digital government and economy. Preface Organization Contents Keynote Adaptive Governance for a Resilient Digital Society 1 The Need for Adaptive Governance 2 Is Adaptive Governance an Oxymoron? 3 Combining Values 4 Creating Adaptive Governance 5 Conclusions References Digital Technology and Design The Role of Service Design in Increasing Regional Innovation in the Silver Economy 1 Introduction 2 Estonian Background 3 Service Design 4 Discussion, Conclusions and Future Work References Unraveling the Social-Technical Complexity of Dashboards for Transformation 1 Introduction 2 Conceptualizing Dashboards: From Data Generation to Implementation 3 Challenges 4 Conclusion References Segregation of Duties in Business Architecture Models 1 Introduction 2 Segregation of Duties in Literature Review 3 Combining Business Architecture Modelling Methods 4 Law Firm Business Model – Illustrative Case Study 5 Conclusions References Standard Cloud Solution for Control and Supervision in Russia 1 Introduction 2 Literature Review 3 Current Cloud Computing Models 4 Current International Practice of the Use of Cloud Computing for Public Administration 4.1 USA 4.2 European Union 4.3 Asia and Pacific 5 Forming Legal Framework for Cloud Computing Solutions for Control and Supervision in Russia 6 Current Practice of Introducing SIS SCS CSA 7 Conclusion and Results References The Concept and the Roadmap to Linked Open Statistical Data in the Russian Federation 1 Introduction 2 Methods 3 Review 4 Results and Discussion 4.1 Development and Dissemination of Linked Open Statistics in Rosstat. Aims and Objectives 4.2 Principles for LOSD Development and Dissemination 4.3 The System of Actions for the Implementation of the Concept 5 Conclusion References Legal Issues on the Use of “Digital Twin” Technologies for Smart Cities 1 Introduction 2 Methodology and Literature Review 3 Foreign and International Experience 4 Smart Cities with Digital Twins in Russia 5 Legal Framework for Digital Twin Technologies in Russia 6 Legal Issues for the Use of Digital Twin in Smart Cities 6.1 Personal Data Protection 6.2 Cybersecurity 6.3 Intellectual Property and Trade Secret 6.4 Distribution of Liability 6.5 Decision-Making 6.6 Impact Assessment 6.7 Openness of Information 7 Conclusion and Future Work References Digital Society Practices of Cumulative Deliberation: A Meta-review of the Recent Research Findings 1 Introduction 2 Cumulative Deliberation as a Concept 2.1 New Features of Hybrid Public Communication 2.2 Defining Cumulative Deliberation and Reviewing Its Features 2.3 The Non-dialogical Nature of Online Discussions: Opinion Cumulation 2.4 Neither to Agree Nor to Argue: Non-deliberative Expression of Views 2.5 (Re)assemblage of Opinion 2.6 From (Tiny) Acts to (Cumulative) Activity to (Political) Action 2.7 Eliminating Excessive Normativity in Public Deliberation Studies by Recognizing User Imperfection – and Creating New Norms 2.8 Neutrality of Judgment vs. Context-Bound Discussion Bulk 2.9 Previously Discovered Cumulative Patterns of Public Deliberation: The Spiral of Silence and the Silent Majority Concepts 3 Cumulative Deliberation Research: A Meta-review of the Works of 2019–2021 3.1 Cumulation vs. Representation 3.2 User Interactions vs. Cumulation 3.3 Discussion Structure vs. Cumulation 3.4 Cumulation vs. Context 4 Conclusion References Selecting the Right Software for Supporting Participatory Budgeting in Local Government – Reviewing Suitable Solutions 1 Introduction 2 Analyzed Software and Features 2.1 Analyzed PB Software 2.2 Checked Features 3 Analysis of the PB Software and Case Examples 3.1 Assessment Methodology 3.2 The Assessment Results 3.3 Choosing the Right Tool 4 Case Examples from Finland 5 Conclusion and Outlook References Influence of Media Type on Political E-Discourse: Analysis of Russian and American Discussions on Social Media 1 First Introduction 2 Research Approach and Data 3 Research Results 4 Discussion 5 Conclusion Referencess Mobilization of Protest Activism on «TikTok»: Scale, Features and Threats 1 Introduction 2 Literature Review 3 Methodology 4 Findings 4.1 Content and Functional Characteristics of the Protest Information Flow 4.2 The Scale and Dynamics of Protest Information Flows 4.3 Characteristics of the Audience of Protest Information Flows 5 Conclusion, Discussion and Prospects References Exploring Citizens’ Awareness of E-Services and Attitude Towards Smart City: A Comparative Analysis of the Cases of St. Petersburg and Tomsk 1 Introduction 2 Literature Review 3 Research Design 4 Research Results 4.1 Case of Saint Petersburg 4.2 Case of Tomsk 5 Concluding Discussion References Smart Culture in Russia Pre-COVID: Development and Online Presence of Cultural Organizations 1 Introduction 2 Methods and Related Work 2.1 Smart Culture in Smart Cities 2.2 The Major Cultural Organizations 2.3 Online Presence of Theaters 3 The Regional Analysis 3.1 The Libraries and Museums Digitalizaton Development 3.2 The Theaters Digitalization Analysis 4 Discussion and Conclusions References Problems of Migration Management in the Conditions of Global Digitalization of Society 1 Introduction 2 Literature Review 3 Methodology 4 Results and Discussion 4.1 The Digital Economy and New Opportunities for Migrants 4.2 Communication Processes in the Era of Total Digitalization 4.3 Digital Technologies and Security Issues 5 Conclusions References Assessing Public Value of Urban Green Zones Through Their Public Representation in Social Media 1 Introduction 2 Literature Review 3 Study Case and Methodological Approach 3.1 Defining Topical Green Zones in the Public Image of the City 3.2 Defining Represented Value of a Green Zone 4 Results: Comparing Perceived Values of the Three Voronezh Parks 5 Conclusions 6 Discussion References Citizens’ Involvement in Participatory Budgeting on Municipal Level: The Case of Yuzhno-Primorskiy Municipality of St. Petersburg (Russia) 1 Introduction 2 Research Methodology 2.1 Development of the Theoretical Framework and Research Hypotheses (Stage 1) 2.2 Research Hypotheses 2.3 Sample Collection and Description (Stage 2) 3 Results and Discussion 3.1 Estimation Results 3.2 Results of the Research Hypotheses Testing 3.3 Components of the Latent Variables 4 Recommendations 5 Conclusion References Where Security Meets Accessibility: Mobile Research Ecosystem 1 Introduction 2 Related Work 3 Method 3.1 Material 3.2 Design 3.3 Procedure 4 Results 5 Discussion 6 Conclusions References E-participation Portals in the E-Governance Institutional Structure of the EAEU Countries: A Trend Study 1 Introduction 2 Scope of Research 3 E-Participation Evaluation: International Experience 4 Research Design and Findings 5 Conclusion and Further Steps References The Impact of M-Learning on Sustainable Information Society 1 Introduction 2 Literature Review 3 Method 3.1 Material 3.2 Design 3.3 Participants 3.4 Process 4 Results 4.1 Statistical Analysis 4.2 Sentiment Analysis 4.3 Emotional Analysis 5 Discussion 6 Conclusions References Digital Government and Economy Improving eGovernment Services with Blockchain: Restoring Trust in e-voting Systems 1 Introduction 2 Background 3 Literature Review 4 Methods 5 Discussion 6 Conclusion References Gender Disparity in the Usability of E-Government Portals: A Case Study of the Saudi Job Seeking Web Portal 1 Introduction 2 Background and Related Work 2.1 Saudi E-Government Employment Services 2.2 Gender Disparity and Saudi E-Government 3 Research Methodology 3.1 Usability Evaluation Method 3.2 Research Design 3.3 Research Setting and Sampling 3.4 Data Collection 4 Analysis and Results 4.1 Demographic Data 4.2 Reliability Analysis 4.3 Descriptive Analysis 4.4 Inferential Analysis 5 Discussion 5.1 Usability Evaluation of ‘Taqat’ Web Portal 5.2 Gender Disparity in the Usability Evaluation 6 Conclusion References Success and Success Factors of the Estonian E-Residency from the State and Entrepreneur Perspective 1 Introduction 2 Background 2.1 E-Residency Related Literature 2.2 E-Residency Project and Product Overview 2.3 Profile of E-Residents 2.4 E-Residency Strategy 3 Methodology 4 Research Findings 4.1 Public Sector 4.2 Private Sector 5 Discussion 6 Conclusion References E-Court Transition Process: Identifying Critical Factors and Recommendations for Developing Countries 1 Introduction 2 Introduction to E-Courts 3 Background and Research Approach 3.1 E-Court in Estonia 3.2 E-Court in the Kurdistan Region of Iraq (KRI) 3.3 Research Methodology 4 Research Results 4.1 Active Information System 4.2 Functioning Interoperability Platform 4.3 User-Friendly Interface 4.4 Electronic ID and Signature 4.5 Support of Stakeholders 4.6 End-User Participation 4.7 Thorough Plan and Analysis 4.8 Updated Legal Framework 4.9 Organizational Change 5 Discussion 6 Conclusion References Author Index