Electronic Governance and Open Society: Challenges in Eurasia: 7th International Conference, EGOSE 2020, St. Petersburg, Russia, November 18–19, 2020, ... in Computer and Information Science, 1349)

This book constitutes the refereed proceedings of the 7th Conference on Electronic Governance and Open Society: Challenges in Eurasia, EGOSE 2020, held in St. Petersburg, Russia, in November 2020. The 35 full papers and 5 short papers were carefully reviewed and selected from 59 submissions. The papers are organized in topical sections on ​digital government: services, policies, laws, practices, surveillance; digital society: openness, participation, trust, competences; digital data: data science, methods, modelling, AI, NLP. Preface Organization Blockchains from an e-Governance Perspective: Potential and Challenges − Keynote at EGOSE 2020 (Abstract of Keynote) Contents Digital Government: Services, Policies, Laws, Practices, Surveillance On the Narratives of e–Government: A Comparison of the Democratic and Technocratic Approach in Post–Soviet States Abstract 1 Introduction 2 The Democratic vs. the Technocratic Narrative 3 The Case Study on Post–Soviet States and Established European Democracies 4 Comparison of the Perception of e–Government Innovations 4.1 Perception of the Digital Initiatives in Total 4.2 Perception of the Digital Initiatives in the Established European Democracies 4.3 Perception of the Digital Initiatives in the Post-Soviet States 4.4 Overall Perception in the Three Country Groups 5 Learnings for the Public Sector 6 Conclusion References E-Government Mechanisms Development: Comparative Analysis of British and Russian Cases Abstract 1 Introduction 2 Theoretical Framework 3 Methods 4 Results 5 Conclusion Acknowledgements References Development and Validation of an Assessment Framework for E-Government Services Abstract 1 Introduction 2 Meta-ethnography Study 2.1 Study Sample 2.2 Juxtaposition of Key Concepts 2.3 Synthetization of Key Concepts 3 The e-Governance Rating and Assessment Framework (e-GRAF) 3.1 Framework Development 3.2 Framework Validation 3.3 Subjective Assessment Process 4 Discussion 5 Implications 5.1 Theoretical Implications 5.2 Practical Implications 6 Limitations and Future Scope 7 Conclusion Appendix 1. E-Governance Maturity Models Developed by the Academicians Appendix 2. E-Governance Maturity Models Offered by the Practitioners References Algorithmic Panopticon: State Surveillance and Transparency in China’s Social Credit System Abstract 1 Introduction 2 China’s Social Credit System 2.1 Mapping the SCS 3 Foucaultian Panopticism in China 4 Theoretical Analysis 4.1 Transparency 5 Conclusion References Enhancement of the e-Invoicing Systems by Increasing the Efficiency of Workflows via Disruptive Technologies Abstract 1 Introduction 1.1 The Background 1.2 Methodology 2 Literature Review 2.1 E-invoicing Market in the Baltics 2.2 Robotic Process Automation and Artificial Intelligence 2.3 User Perceptions Towards Using an e-Invoicing System 3 Results and Discussion 3.1 Interview Outcomes 3.2 Survey Outcomes 4 Suggested e-Invoice Conceptual Ecosystem with AI and RPA 4.1 Future Work and Limitations 5 Conclusion References eIDAS Implementation Challenges: The Case of Estonia and the Netherlands Abstract 1 Introduction 2 Background 2.1 eIDAS Implementation in the EU from the Literature Perspective 2.2 Estonia 2.3 The Netherlands 3 Research Design 4 Findings 4.1 Challenges and Solutions from the Policy Maker Perspective 4.2 Challenges and Solutions from the Service Provider Perspective 4.3 Challenges and Solutions from User Perspective 5 Discussion and Recommendations 6 Future Directions 7 Conclusion and Research Limitations References Legal Framework for the Use of Drones by Public Entities for Monitoring and Control Purposes in Russia Abstract 1 Introduction 2 Methodology 3 Literature Review 4 Current Use of Drones by Public Entities for Control and Monitoring in Russia 4.1 Traffic Safety Control 4.2 Cadaster/Land Management 4.3 Ecological Monitoring 4.4 Forest Fire-Safety 5 General Regulation of the Use of Drones in National Practice 5.1 International Law 5.2 USA 5.3 European Union 5.4 UK 5.5 France 5.6 Germany 5.7 Canada 5.8 Singapore 5.9 Russia 6 Envisaged Legal Issues on the Use of Drones by Public Entities 6.1 Standardization & Registration 6.2 Management and Piloting Issues 6.3 Airspace Control and Monitoring 6.4 Privacy & Data Protection 7 Conclusion and Further Work Funding References Digital Society: Openness, Participation, Trust, Competences Evaluation and Promotion of M-Learning Accessibility for Smart Education Development 1 Introduction 2 M-Learning for Smart Education Development 3 Mobile Accessibility Formalization 4 An Approach to m-Accessibility Evaluation 5 Results 6 Discussion and Conclusions References Implementing Open Government: Lessons from Germany Abstract 1 Introduction 2 State of Open Government Implementation in Germany 3 Lessons Learned 3.1 Personal Capacities of Citizen and Administrative Staff 3.2 Open Data Policies and Platforms 3.3 Participation and Inclusion 3.4 Cooperation, Coordination and Organisation 3.5 Bureaucratic Cultures 3.6 Political Participation 4 Discussion 5 Conclusion References Potential for Increasing the ICT Adaption and Identifying Technology Readiness in the Silver Economy: Case of Estonia Abstract 1 Introduction 1.1 Methodology 2 Literature Review 2.1 The Silver Economy 2.2 Existing ICT Services in Estonia 2.3 Obstacles for ICT Adaption in the Silver Generation 3 Results 3.1 Results from Questionnaires 3.2 Results from Workshops 4 Discussion and Recommendations 5 Future Work 5.1 Knowledge Management Model 5.2 Digital Silver Hub 6 Conclusion Acknowledgement References Specifying Spatial and Temporal Characteristics of Increased Activity of Users of E-Participation Services Abstract 1 Introduction 2 Related Work 3 Detection of Superusers 3.1 The Structure of E-Participation Data 3.2 Users of E-Participation Services 3.3 Signs of Increased User Activity 3.4 Methods of Identifying Superusers and Leveling the Data Distortion Caused by Their Abnormal Activity 3.4.1 Defining the Threshold of Increased Activity 3.4.2 Selection of Data 3.5 Assessment of the Effectiveness of Detecting Increased Activity 4 Experiment 4.1 Data Collection and Initial Processing of the Dataset 4.2 Detecting Superusers and Excluding Their Activity 4.2.1 Analyzing the Full Dataset 4.2.2 Data Analysis at the Level of Separate Territories 4.2.3 Spatio-Temporal Analysis 4.3 Verification of Results 5 Discussion and Future Work Acknowledgment References Communication Channels in Public Policy Development and Implementation: Online or Offline? (The Case of Separate Waste Collection in St. Petersburg) Abstract 1 Introduction 2 Separate Waste Collection Communication Strategy: Objectives and Participants 2.1 The Life-Cycle of the SWCCS 2.2 The Current Situation with Waste Collection in St. Petersburg 3 Research Methodology 3.1 The Focus Group 3.2 Sample Collection and Description 3.3 Methods 4 Results and Recommendations 4.1 Empirical Results and Discussion 4.2 Policy Recommendations 5 Conclusion References The Interaction Between ICT and Authoritarian Legitimation Strategies: An Empirical Inquiry Abstract 1 Introduction 2 ICT for Legitimation: A Review 3 Legitimation Strategies of Authoritarian Countries 4 Methods and Data 5 Results 6 Discussion and Conclusion Acknowledgement References Institutionalization of C2G New Communication Forms: Trends and Dynamic in Saint Petersburg Abstract 1 Introduction 2 Literature Review 3 Research Design 4 Findings 4.1 User ICT Skills 4.2 Trust in Public Sector 4.3 Comparative Analysis of Survey Results 5 Conclusions and Discussion Acknowledgements References A Multidimensional Model of Cybersocial Trust: Evidence from St. Petersburg, Russia Abstract 1 Introduction 2 Background: Dimensions of Online Trust 3 Research Design 3.1 Empirical Data 3.2 Method 4 Findings 5 Discussion and Conclusion Acknowledgment References Digital Data: Data Science, Methods, Modelling, AI, NLP City Information Modeling: Designing a Conceptual Data Model Abstract 1 Introduction 2 Theoretical Basis and Related Works 3 Conceptual Data Model Design 4 Application of Conceptual Data Model for Modeling the Loyalty of Citizens 5 Conclusion and Discussion Acknowledgements References Neural Network Processing of Natural Russian Language for Building Intelligent Dialogue Systems Abstract 1 Introduction 2 Analysis of the Current Level of Development and Approaches to the Construction of Intelligent Dialogue Systems 3 Development of a Dialogue Neural Network Model 3.1 Preparing Data for Training a Neural Network Model 3.2 Neural Network Design and Training 4 Development of a Dialogue System on the Telegram Platform 4.1 Telegram-Bot Implementation 4.2 Results of Dialogue System Testing 5 Discussion 6 Conclusion Acknowledgments References Data-Driven Government in Russia: Linked Open Data Challenges, Opportunities, Solutions Abstract 1 Introduction 2 Methods 3 Review 4 Results and Discussion 4.1 Information Sharing Practice 4.2 Preconditions to the Establishment of Data-Centric and Model-Oriented Paradigm in Digital Government 4.3 Linked Open Statistical Data Initiatives in Russia 5 Conclusion and Recommendations References Intelligent Legal Decision Support System to Classify False Information on Social Media Abstract 1 Introduction 2 Characteristics of Legal Regulation in Russia 3 Related Work 4 Methodology 5 Intelligent Legal Decision Support System 6 Applying the Bayesian Document Classification 7 Discussion and Future Work References Factors of Open Science Data Sharing and Reuse in the COVID-19 Crisis: A Case Study of the South Korea R&D Community Abstract 1 Introduction 2 Related Work 3 Methodology 4 Findings 4.1 Contextual or External Factors 4.2 Institutional and Regulatory Factors 4.3 Resource Factors 4.4 Financial Resources 4.5 Human Resources 4.6 Individual and Motivational Factors 4.7 Trust in Open Science 5 Discussion 6 Conclusion References Generating Social Environment for Agent-Based Models of Computational Economy Abstract 1 Introduction 2 Literature Review 3 Methodology of Case Study 3.1 Key Elements of Computational Economy Models 3.2 The Model Database 3.3 Initial Modeling Data 3.4 Algorithm for Generating Synthetic Population and Organizations 4 Empirical Analysis of the Case 5 Discussion of Results 6 Conclusions Acknowledgments References Russian Text Corpus of Intimate Partner Violence: Annotation Through Crowdsourcing Abstract 1 Introduction 2 Study Description 2.1 Study Methodology 2.2 Project Definition 2.3 Data Preparation 2.4 Project Execution 2.5 Data Evaluation and Aggregation 3 Results and Discussion 3.1 Characteristics of Relevant and Irrelevant Messages Received 3.2 Evaluation of the Corpus 4 Ethical Issues 5 Conclusion References Conspiracy Theories Dissemination on SNS Vkontakte: COVID-19 Case Abstract 1 Introduction 2 Related Work 3 Data 4 Methods 4.1 Topic Modeling 4.2 Content Analysis 5 Results 6 Discussion 7 Conclusion Acknowledgement References Author Index This book constitutes the refereed proceedings of the 6th Conference on Electronic Governance and Open Society: Challenges in Eurasia, EGOSE 2019, held in St. Petersburg, Russia, in November 2019.The 32 revised full papers were carefully reviewed and selected from 82 submissions. The papers are organized in topical sections on smart city;digital government, society and economy; digital intelligence, data science and cybercrime; social networking and media.