Electronic Banking: The Ultimate Guide to Business and Technology of Online Banking (XHOTT Guide)

The world of banking and financial services is in the midst of dramatic change, moving away from traditional "brick and mortar" branches and focusing on new delivery channels, to improve customer service and give 24-hours-a-day access to information and transactions. What are the threats and the opportunities of electronic banking? What new pricing strategies should banks develop? How to secure electronic financial transactions? What effects will online banking have on the financial world? How to market the new electronic services? Read the expert opinions from bankers, trendwatchers and financial consultants. Explore the new banking solutions through white papers and reports. This HOTT Guide reveals all the ins and outs of this new online phenomenon. Net Banking Unveiled The world of banking and financial services is in the midst of dramatic change. Driven by deregulation, consolidation and information technology, the financial services industry is busy reshaping itself - moving away from traditional "brick-and-mortar" branches to focus on new delivery channels, improved customer service and 24-hour-a-day access to information and transactions. According to IBM Consulting Group, within 10 years, Internet will become the dominant delivery channel for financial services, even if currently Internet banking operations represent approximately 5% of transactions total volume in the USA and in Europe. As the industry changes, financial institutions are experimenting with and embracing a wealth of new technologies. Through automated teller machines, Internet banking, extended-hour call centers and more, banks and other operations are educating their consumers on how advanced technology can lower costs while improving the level of customer service. "Bankers' hours" used to be from 9 a.m. to 4 p.m., Monday through Friday. With the help of new technology, today's consumers can check their account balances, apply for loans, get cash or conduct transactions 24 hours a day, seven days a week. This Hon Guide reveals all the ins and outs of this new online phenomenon. You are invited to read the expert opinions from bankers, trendwatchers and financial consultants, and explore the new banking solutions through white papers and reports. Front Matter....Pages 1-11 Front Matter....Pages 13-13 The Evolution of Online Investment Banking....Pages 15-18 Guide to Online Banking....Pages 19-20 Finding the right bank....Pages 21-23 Virtual Banking and the Bottom Line....Pages 25-35 Banking in the Future....Pages 37-39 Are Banks making the Most of it?....Pages 41-46 Net Banking Benefits! Sheer Acceleration....Pages 47-52 Internet Banking in Europe....Pages 53-65 Internet Banking — An Overview....Pages 67-77 Front Matter....Pages 79-79 Electronic Banking Developments....Pages 81-87 Home Banking without Breaking the Bank....Pages 89-95 Bringing Remote Banking into the Mainstream....Pages 97-109 Transforming Consumer Banking Through Internet Technology....Pages 111-126 BankAway! — Internet Banking — Issues & Challenges....Pages 127-134 Electronic Banking in Malaysia: A Note on Evolution of Services and Consumer Reactions....Pages 135-147 Front Matter....Pages 149-149 Security White Paper, A Closer Look....Pages 151-154 Server Gated Cryptography: The Solution to Secure Worldwide Banking....Pages 155-157 Web Site Authentication: Community Banks, SiteCertain and On-line Banking....Pages 159-165 Risk and Prevention in Web-Based Financial Applications (a CustomerLink Security White Paper)....Pages 167-179 Front Matter....Pages 181-181 Anytime, Anywhere Banking: Dream or Reality?....Pages 183-186 Front Matter....Pages 181-181 Web-Enabled ATMs....Pages 187-195 Remote Banking Solutions....Pages 197-204 What are the threats and the opportunities of electronic banking? What new pricing strategies should banks develop? How do you secure electronic financial transactions? What effects will online banking have on the financial world? Read the expert opinions of bankers, trendwatchers and financial consultants.