E-Business. Digital Empowerment for an Intelligent Future: 22nd Wuhan International Conference, WHICEB 2023, Wuhan, China, May 26–28, 2023, ... in Business Information Processing, 480)

The two-volume set LNBIP 480 and 481 constitutes the refereed proceedings of the 22 nd Wuhan International Conference, WHICEB 2023, held in Wuhan, China, in May 2023. The 61 full papers presented in these proceedings were carefully reviewed and selected from 350 submissions. They focus on innovative research findings, solutions, and approaches to make the Internet a productive and efficient vehicle for global commerce. This year’s topic is “Digital Empowerment for an Intelligent Future“. Preface Organization Contents – Part I Contents – Part II Bibliometric Analysis on the Research Hotspots of Recommender Systems 1 Introduction 2 Data Sources and Research Methods 2.1 Data Sources 2.2 Research Methods 3 Statistical Analysis of Literature 3.1 Analysis of Literature Growth Trend 3.2 Regional Analysis of Literature 4 Research Hotspots and Frontier Analysis 4.1 Citation Analysis 4.2 Analysis of Research Hotspots 4.3 Research Frontier Analysis 5 Discussion and Inspiration 6 Conclusions References Research on Knowledge Sharing Efficiency Evaluation of Open Innovation Community: A Case of Xiaomi Community 1 Introduction 2 Literature Review 2.1 Research on Influencing Factors of User’s Behavior Knowledge Sharing in OIC 2.2 Research on Knowledge Sharing Mechanism of OIC 2.3 Research on Efficiency Evaluation of Knowledge Sharing in OIC 3 Variables Selection and Data Sources 3.1 Input and Output Variables Selection 3.2 Environmental Variables Selection 3.3 Data Sources and Processing 4 Empirical Analysis 4.1 Analysis of Efficiency of Knowledge Sharing in OIC Based on Initial Data 4.2 The Influences of Environmental Factors on Efficiency 4.3 Analysis of Efficiency of Knowledge Sharing in OIC Based on Adjusted Data 4.4 Further Discussion 5 Conclusion and Prospect References Stock Price Overvaluation and Digital Transformation Investment of Listed SMEs: Impact Analysis and Path Testing 1 Introduction 2 Literature Review 2.1 Stock Price Overvaluation and Corporate Investment 2.2 Digital Transformation Investment of Enterprises 3 Research Hypotheses 3.1 Overestimation of Share Price and Digital Transformation Capital Investment of Listed SMEs - Equity Financing Channels 3.2 Overestimation of Share Price and Digital Transformation Capital Investment of Listed SMEs - Rational Catering Channel 4 Research Design 4.1 Variable Selection 4.2 Model Design 4.3 Sample Selection and Data Sources 5 Empirical Analysis and Testing 5.1 Regression Results and Analysis 5.2 Robustness Test 6 Conclusion References A Tripartite View on Performance Matrices of Live Commerce 1 Research Motivation 2 A Tripartite View on Performance Matrices in Live Commerce 3 Data and Variables 4 Regression Model and Results 5 Discussions References Synergizes HeXie Management Framework with Program Management Approach for Industry 4.0 Transformation 1 Introduction 1.1 Research Background 1.2 Research Significance 2 Literature Review 2.1 Literature Review Method 2.2 Industry 4.0 and Project Management 2.3 Industry 4.0 and HXMT Framework 3 Methodology 3.1 Project Case Background 3.2 Proposed Model 3.3 Design Questionnaires 4 Data Collection and Analysis 4.1 Data Samples 4.2 Project Management Success Analysis 4.3 Project Success Analysis 5 Discussion 5.1 Top Success Factors 5.2 Project Case Discussion 6 Conclusions and Limitations 6.1 Conclusions 6.2 Limitations References Big Data-Based Recommendation Algorithm in E-commerce Personalized Marketing 1 Introduction 2 Common Recommendation Algorithms in E-commerce Personalized Marketing 2.1 Content Based Recommendation Algorithm 2.2 Collaborative Filtering Recommendation Algorithm 2.3 Recommendation Algorithm Based on Association Rules 3 Personalized Recommendation System for E-commerce Products Based on Data Mining 3.1 Overall Framework Design 3.2 Design of Recommendation Modules 4 Effect and Evaluation 5 Conclusion References How Digital Change and Innovation in the Workplace Affect Front-Line Employee Retention: A Cross-Sectional Study Based on the Aged Care Industry 1 Introduction 2 Theoretical Framework and Hypothesis 2.1 Information System Continuance Theory (ISCT) 2.2 Continuous Trust and Distrust 2.3 Job Demands-Resources Theory (JD-R) 2.4 Quality Factor and Continuous Trust and Distrust 2.5 Continuous Trust, Distrust and Work Engagement, Job Burnout 2.6 Continuous Trust, Distrust, and Retention Intention 2.7 Work Engagement, Job Burnout, and Retention Intention 3 Measures 3.1 Analysis Method 3.2 Sample and Data Collection 4 Results 4.1 Measurement Model Evaluation 4.2 Structural Model Evaluation 4.3 Common Method Bias 5 Discussion 5.1 Practical Implications 5.2 Limitations and Future Research 6 Conclusion References A Case Study of Collaborative Learning Within a Digitalization Learning Environment 1 Introduction and Background 2 Literature Review 2.1 Digitalization LE and Postdigital Learning 2.2 Technology Affordances 2.3 Organization and Distribution of Course Resources 3 Research Methods: Managing Activities to Foster Personal Development 3.1 Flexi-Path Learning Objectives 3.2 The Clarity and Organization of Activities that Foster Refection 3.3 Assessment: Peer Quality Enhancement and Control 4 Results: A CL Curriculum within a Digitalization LE via Customized Feishu 4.1 A Framework: Student-Centered Learning within Digitalization LE 4.2 Illustrated a Curriculum with a Customized Feishu Performing CL 5 Discussion and Conclusions References A Study on the Influence Mechanism of Self-sacrificial Leadership on Employee Engagement-Based on Dual Identity Perspective 1 Introduction 2 Theories and Hypotheses 2.1 Self-sacrificial Leadership and Employee Engagement 2.2 Leader Identification as a Mediator 2.3 Organizational Identification as a Mediator 2.4 Leader Identification and Organizational Identification 3 Methods 4 Data Analysis and Results 4.1 Reliability Analysis 4.2 Correlation Analysis 4.3 Direct and Mediating Effects Tests 4.4 Hypothesis Testing of the Dimensions of Employee Engagement 5 Discussion 5.1 Conclusion 5.2 Practical Implications References Impact of Data Breach on IT Investment: Moderating Role of Buyer-Supplier Relationship 1 Introduction 2 Theory and Hypotheses Development 2.1 Failure Learning and Data Breach 2.2 The Impact of Data Breach on IT Investment 2.3 The Moderating Role of Firm’s Position in the Buyer-Supplier Relationship 3 Research Method 3.1 Data 3.2 Measures 3.3 Model Specification 4 Empirical Results 4.1 Main Results 4.2 Robustness Checks 4.3 Additional Analysis 5 Discussion and Conclusion References The Influence of Benefit Appeals in CSR Communication on Consumers’ Willingness to Co-creation 1 Introduction 2 Theoretical Basis and Research Hypotheses 2.1 CSR Benefit Appeal and Consumer Value Co-creation Willingness 2.2 The Effect of Consistency Between Social Values and Benefit Appeals 2.3 The Mediating Role of CSR Credibility and Brand Trust 3 Methodology 3.1 Design and Data Collection 3.2 Procedure and Measure 3.3 Pre-test 4 Results 5 Conclusions References The Influence of Marketing Stimuli and Contextual Factors on Consumers’ Intention to Make Impulse Purchases in Live E-Commerce 1 Introduction 2 Theoretical Foundation and Research Hypothesis 2.1 S-O-R Theoretical Model 2.2 Marketing Stimuli and Flow Experience 2.3 Contextual Factors and Flow Experience 2.4 Flow Experience and Impulse Purchase Intentions 3 Empirical Analysis 3.1 Variable Measurement 3.2 Data Collection and Sample Analysis 3.3 Analysis of Reliability and Validity 3.4 Correlation Analysis 3.5 Model Checking and Path Analysis 3.6 Analysis of Mediating Effects 4 Conclusion and Recommendation 4.1 Conclusion 4.2 Practical Insights References How Older Adults’ Moments Sharing in SNS Contributes to Their Subjective Well-Being? 1 Introduction 2 Theoretical Background 3 Research Model and Hypotheses 3.1 Older Adults’ Moment Sharing Behavior and Subjective Well-Being 3.2 Older Adults’ Moment Sharing Behavior and U&G 3.3 Mediating Role of Gratification Between U&G and Subjective Well-Being 3.4 The Mediation Effect Hypothesis 4 Research Methodology 4.1 Construct Measurement 4.2 Data Collection 5 Data Analysis 5.1 Measurement Model 5.2 Structural Model 6 Discussion 6.1 Theoretical Implications 6.2 Practical Implications 7 Conclusions and Limitations References Video Going Viral: Subjective Emotional Clash vs. Objective Emotional Assertion 1 Introduction 2 Literature Review and Theoretical Foundation 2.1 Literature Review 2.2 Theoretical Foundation 3 Hypotheses Development 3.1 Video Title Emotions 3.2 Personal Pronouns Use 4 Methodology 4.1 Empirical Samples 4.2 Data and Variables 4.3 Model Specification 4.4 Results 5 Heterogeneity Analysis 6 Robustness Check 7 Discussion and Conclusion References Understanding First-Aid Learning Intention Through Using Social Media: Perceptions from External Emergency Events and Individual Internal Changes 1 Introduction 2 Literature Review 2.1 Construal Level Theory and Psychological Distances 2.2 First-Aid Learning Intention Through Using Social Media 3 Hypotheses Development and Research Model 3.1 Impact of Mental Changes on First-Aid Learning Intention 3.2 Impact of Individual Difference on on First-Aid Learning Intention 3.3 Moderating Role of Prosociality on the Relationship Between Psychological Distances and First-Aid Learning Intention 3.4 Research Model 4 Research Methodology 4.1 Data Collection 4.2 Measures 4.3 Demographic Analysis 5 Results 5.1 Measurement Model 5.2 Structural Model 6 Discussion 7 Conclusion References Impacts of Analyst Reports’ Descriptions of Corporate Innovative Behavior on Stock Price Synchronicity 1 Introduction 2 Related Works 2.1 Stock Price Synchronicity 2.2 Analyst Report 2.3 Corporate Innovation Behavior Information 3 Related Theories and Research Hypotheses 4 Research Design 4.1 Data Selection 4.2 Text Analysis 4.3 Multivariate Regression Model 5 Empirical Analysis Results 5.1 Impacts of Corporate Innovation Behavior Descriptions in Analyst Reports on Stock Price Synchronicity 5.2 Moderating Effects of Information Asymmetry Degree 5.3 Mediating Effects of Heterogeneous Beliefs of Investors 5.4 Mediating Effects of Noise Trading 6 Conclusion References Understanding Users’ Ask Intention on Paid Q&A Platform from the Perspective of Impression Management 1 Introduction 2 Literature Review 2.1 The Willingness to Ask Questions on Paid Q&A Platform 2.2 Impression Management and Information Disclosed 3 Hypothesis Development 3.1 Congruence Based on Text Information 3.2 Congruence Based on Picture Information 3.3 Moderating Roles of Volume of Information and Smile 4 Research Design 4.1 Data 4.2 Variables 4.3 Empirical Models 5 Analysis and Results 6 Discussions 6.1 Conclusion 6.2 Implications 6.3 Limitations and Future Research References How Do We Trust AI Service? Exploring the Trust Mechanism in AI Service 1 Introduction 2 Theoretical Background 2.1 AI Service 2.2 Trust Mechanism 3 Study 1: Exploring the Multilevel Dimensions of AISTA 3.1 Data Collection and Preprocessing 3.2 The Results of Text-Coding 4 Study 2: Building the AI Service Trust Mechanism Model 4.1 Research Hypotheses 4.2 Methodology 5 Discussion 5.1 Discussion of Results 5.2 Theoretical and Practical Implications 5.3 Limitations and Directions for Future Research References A Study into Sponsorship Disclosure on Video Sharing Platforms: Evidence from Bilibili 1 Introduction 2 Literature Review 2.1 Sponsorship Disclosure 2.2 Influencer Trust 2.3 Interactivity with Influencers 3 Theoretical Foundation 3.1 Persuasive Knowledge Model 3.2 Signaling Theory 4 Research Model and Hypothesis 4.1 Research Model 4.2 Research Hypothesis 5 Methodology 5.1 Experiment Design 5.2 Measures 6 Result Analysis 7 Contribution and Implication References How Restaurant Attributes Affect Customer Satisfaction: A Study Based on Sentiment Analysis, Neural Network Modelling and Kano Model Classification 1 Introduction 2 Literature Review 2.1 Sentiment Analysis 2.2 Neural Network 2.3 Kano Model 3 Research Framework 4 Methodology 4.1 Data Collection 4.2 Data Analysis 5 Results 6 Conclusion References A Method for Recommending Resources Across Virtual Academic Communities Based on Knowledge Graph and Prompt Learning 1 Introduction 2 Related Work 3 Research Framework 3.1 Knowledge Association Architecture Design 3.2 Knowledge Recommendation Architecture Design 4 Data Experiment 4.1 Dataset and Knowledge Graph Construction 4.2 Model Training and Testing Results 5 Conclusion References How Industrial Supportive Policies Drive the Corporation Attention Shifting: A Case Study of BYD from New Energy Vehicles Industry 1 Introduction 2 Literature Review 2.1 Attention Based View 2.2 Market and Policy Orientation 3 Case Study and Discussion 3.1 Case Selection and Data Collection 3.2 BYD’S Background in NEV Industry 3.3 Case Discussion 4 Results and Conclusions References Optimal Platform Intrusion and Supplier Selection Strategy Oriented by Fresh Agriculture Product Supply Chains of Different Power-Structure 1 Introduction 2 Literature Review 2.1 Agriculture Product Supply Chain 2.2 Power Structure 2.3 E-Commerce Platform Settlement 3 Problem Description and Model 3.1 Demand Function 3.2 Basic Model, DF Model and DS Model 4 Analysis 4.1 Main Conclusion-Profit Comparison 4.2 Optimal Decision 5 Conclusion Appendix 1 References Investment Risk Analysis and Countermeasure in Five Central Asian Countries for Chinese Investors 1 Introduction 2 Research Status of Investment Risk 3 Analysis of Investment Risk in Central Asia 3.1 Setting Criteria to Countries 3.2 Constructing Judgment Matrix and Assigning Value 3.3 Hierarchical Total Ranking and Conclusion 4 Countermeasure to Investment Risk References How Knowledge Characteristics and Platform Characteristics Drive Users’ Purchase Intention of Online Paid Health Knowledge? 1 Introduction 2 Theoretic Background 2.1 S-O-R Model 2.2 Perceived Value Theory 3 Conceptual Framework and Hypotheses 3.1 Stimuli (S) and Perceived Value (O) 3.2 Perceived Value (O) and Purchase Intention (R) 4 Research Methodology 4.1 Sample and Data Collection 4.2 Instrument 5 Data Analysis and Results 5.1 Measurement Model 5.2 Common Method Bias (CMB) 5.3 Structural Model 5.4 Mediation Test 6 Discussion 6.1 Findings 6.2 Implications References An Empirical Study on the Impact of Government Microblogs on Online Engagements During the Covid-19 Outbreak 1 Introduction 2 Literature Review and Research Hypothesis 2.1 Online Engagement 2.2 Content Topic and Its Influence on Engagement 2.3 Research Hypotheses 3 Data Collection and Processing 3.1 Collecting Data 3.2 Processing Data 4 Empirical Analysis and Results 4.1 Extraction of Topics 4.2 Negative Binomial Regression 5 Discussion 5.1 Conclusion and Implications 6 Limitations and Future Work References The Concept and Connotation of Enterprise Digital Transformation 1 Introduction 2 Definition of Concept and Connotation of Enterprise Digital Transformation 3 Motivation of Enterprise Digital Transformation 3.1 External Factors 3.2 Internal Factors 4 Classification of Enterprise Digital Transformation Research 4.1 Technological Innovation and Application 4.2 Research on the Process of Digital Transformation 4.3 Research on the Results of Digital Transformation 4.4 Industrial Application of Digital Transformation 5 Discussion and Inspiration 5.1 Technological Innovation and Application 5.2 Process 5.3 Result 5.4 Industrial Application 6 Conclusions References Research Hotspots and Frontier Analysis of Digital Marketing in China 1 Introduction 2 Data Sources and Research Methods 3 Statistical Analysis of Literature 3.1 Literature Growth Trend Analysis 3.2 Analysis of Author Collaboration Network 3.3 Institutional Cooperation Network Analysis 4 Research Hotspots Analysis 4.1 Keyword Co-occurrence Map Analysis 4.2 Keyword Clustering Map Analysis 5 Research Frontier Analysis 5.1 Early Research Frontiers 5.2 Early Research Frontiers 5.3 Mid-term Research Frontiers 5.4 Latest Research Frontiers 6 Discussion and Suggestions 6.1 Focus Hotspots: Research on Private Domain Traffic and Social E-commerce Marketing 6.2 Focus on the Frontier: Strengthen the Synergy Between Emerging Technologies Such as Artificial Intelligence and Digital Marketing 6.3 Grasping the Trend: Promoting the Multi-field Organic Combination of Digital Marketing in Various Industries 6.4 Follow the Trend: Explore the Marketing Scenario and Implementation of Metaverse Application References Study on Spatio-Temporal Topic-Sentiment Synergy Model and Visualization of Online Public Opinion on Public Health Emergency 1 Introduction 2 Literature Review 2.1 The Influence of Spatial Factor on Public Opinion 2.2 Literature Review of Topic Mining on Weibo Public Opinion 2.3 Weibo Sentiment Analysis and Sentiment Map 3 Study Design 4 Empirical Study 4.1 Data Collection and Pre-processing 4.2 Spatio-Temporal Topic Analysis of Public Opinion on Public Health Emergencies 4.3 Spatio-Temporal Sentiment Evolution Analysis of Public Opinion on Public Health Emergencies 5 Discussion 6 Conclusion References The Impact of Blockchain on the Credit Risk of Supply Chain Finance: A Tripartite Evolutionary Game Analysis 1 Introduction 2 Model Assumptions and Construction 2.1 Problem Description 2.2 Model Assumptions 2.3 Model Construction 3 Model Analysis 3.1 Stability Analysis of System Equilibrium Point Strategy Before the Introduction of Blockchain 3.2 Stability Analysis of System Equilibrium Point Strategy After the Introduction of Blockchain 4 Simulation Analysis 4.1 Simulation Analysis of System Evolutionary Stable Strategy Before the Introduction of Blockchain 4.2 Simulation Analysis of System Evolutionary Stable Strategy After the Introduction of Blockchain 5 Conclusions and Suggestions References Author Index