Dynamic Quality Models and Games in Digital Supply Chains : How Digital Transformation Impacts Supply Chain Quality Management

This book bridges the fields of Supply Chain Management, Digital Transformation, and Dynamic Quality models in order to illustrate how digital transformation affects the work of researchers and managers in Supply Chain Quality problems. It aims to address the gap in scholarship regarding new technologies, updating the established literature to reimagine theoretical models, dynamic games, knowledge management, supply chain coordination solutions, interfaces in circular economies, and other functional spaces for a digital era. Written for researchers, managers, and practitioners, this book offers an accessible approach to the topics through clear, management-oriented chapters, reserving mathematical background for the Appendices. It discusses an array of modern challenges in digitization, including smart device installation, Cloud data accessibility, applications of AI systems, Supply Chain monitoring via Blockchains, using sensors in operations, and digital tool integration within traditional IS frameworks. Foreword Preface Acknowledgments Contents Acronyms 1 New Dynamic Models for Quality Management in Digital Supply Chains 1.1 Introduction 1.2 Literature Review on Traditional Dynamic Quality Models 1.3 Industry 4.0 Technologies and Quality Strategies 1.4 Design Quality and Digital Tools 1.5 Conformance Quality and Digital Transformation 1.6 Integrated Quality Approach for Digital Applications 1.7 Conclusions References 2 Digitalization in Supply Chain Quality Management: The Power of Knowledge Creation 2.1 Introduction 2.2 A Static Game Without Digital Transformation 2.3 A Dynamic Game with Digital Transformation 2.4 Comparison Between Static and Dynamic Games 2.5 Case Study: How Digitalization Enables Knowledge at BuildDirect.com 2.6 Conclusions References 3 Digitalization, Quality, and Supply Chain Cooperation 3.1 Introduction 3.2 A Dynamic Game Model 3.3 A Non-cooperative Supply Chain Game 3.4 Cooperation in Dynamic Digital Supply Chains 3.5 Steady-State Analysis 3.6 Comparison and Managerial Insights 3.7 Case Study: Augmented Reality at DHL 3.8 Conclusions References 4 Digital Supply Chain Through IoT, Design Quality, and Circular Economy 4.1 Introduction 4.2 Literature Review 4.3 Model Assumptions and Notations 4.4 Scenarios and Circular Economy Options 4.4.1 Centralized CLSC with a Waste-Stream Approach 4.4.2 Centralized CLSC with a Value-Stream Approach 4.4.3 Scenario WS: Decentralized CLSC with a Waste-Stream Approach 4.4.4 Scenario VS: Decentralized CLSC with a Value-Stream Approach 4.5 Comparison of the CLSC Models 4.6 Managerial Implications 4.7 Case Study: Internet of Things at Xerox 4.8 Conclusions References 5 Smart Contracts and Blockchain for Supply Chain Quality Management 5.1 Introduction 5.2 Literature Review 5.3 A Dynamic Game Model 5.4 Equilibria 5.4.1 A Dynamic Game with a WPC, B-scenario 5.4.2 A Dynamic Game with an RSC, C-scenario 5.5 Comparison Between Solutions 5.6 Case Study: Blockchain at Volpone-Placido S.R.L. 5.7 Conclusions References 6 Conclusions and Future Research Directions 6.1 Conclusions 6.2 Future Research Directions References Appendix of Chapter 2 Appendix of Chapter 3 Appendix of Chapter 4 Appendix of Chapter 5 Index