Digital Transformation and New Challenges: Digitalization of Society, Economics, Management and Education (Lecture Notes in Information Systems and Organisation Book 40)

This book gathers the best papers presented at the first conference held by the Russian chapter of the Association for Information Systems (AIS). It shares the latest insights into various aspects of the digitalization of the economy and the consequences of transformation in public administration, business and public life. Integrating a broad range of analytical perspectives, including economic, social and, technological, this interdisciplinary book is particularly relevant for scientists, digital technology users, companies and public institutions. Preface 6 References 8 Contents 10 Integration of Digital Services Within the Framework of the Implementation of ``Government as a Platform ́ ́ (GaaP) Model on the... 12 1 Introduction 12 2 Literature Review 14 3 Methodology of Implementation of Digital Platform for Social Fund 15 4 Results of Implementation of Digital Platform for Social Fund 18 5 Conclusion 20 References 21 Digital Public Service Platforms: Challenges and Opportunities 22 1 Introduction 23 2 Access to Public Services: Results and Barriers 23 3 What Are the Large-Scale Projects of Implementation of Cross-Cutting Technologies in the Social Sphere in Demand? (Survey Re... 24 4 Principles the Transformation of the Organization Based on the Research of Global Approaches 27 5 The Methodology of Transition of State Service to Omnichannel Digital Strategy 30 6 Conclusion 32 References 33 A Bibliometric Perspective of Digital Economy Research in Russia 35 1 The Digital Economy 35 2 The Case of Russia 36 3 Research Method 38 4 Analysis and Discussion 39 5 Conclusion 45 References 46 Providing Models of DSL Evolution Using Model-to-Model Transformations and Invariants Mechanisms 47 1 Introduction 47 2 Background 50 2.1 Domain Semantic Model (DSM) 50 2.2 Manifestation of DSL in Terms of Object-Oriented Models 51 3 Proposed Approach 53 3.1 A Semantic Hierarchy of Model-Oriented DSL Development 53 3.2 Defining M2M Transformations with Graph Transformation System 55 4 Conclusion and Future Development 56 References 57 Research into Regional Specificity of Information Support Tools in Business Process Management 59 1 Introduction 59 2 Theoretical Background and Research Methodology 60 3 Research Findings 62 4 Conclusion 66 References 67 Introducing Smart-Working in the Conditions of Digital Business Transformation: Analysis of an Employee ́s Experience 68 1 Introduction 68 2 Literature Review 69 3 Research Methodology 70 4 Results 76 5 Conclusion 78 References 80 Monetization Model for Gaming Industry 81 1 Introduction 81 2 Related Works 83 3 Modelling the Gaming Platform for Subsequent Monetization 83 4 Metamodel and Modelling Patterns Application 84 5 Conclusion 86 References 90 The Development of Labour Relations in the Digital Transformation of Agriculture 91 1 Introduction 91 2 Literature Review 93 3 Research Methodology 93 4 Results 94 5 Discussion 97 References 98 Enterprise Transformation as a Consequence of the Transition to a Digital Economy 99 1 Introduction 99 2 Theoretical Background 100 3 Enterprise Transformation as a Result of Digitalization 103 3.1 Digital Organization 103 3.2 Enterprises with a Traditional Way of Life 105 3.3 Enterprises Selling Products Exclusively Through Virtual Channels 106 3.4 Enterprises Developing Online Services 106 4 Digital Transformation: PJSC ``Sberbank ́ ́ Case 107 5 Conclusion 108 References 109 Social Media to Improve Health Promotion and Health Literacy for Patients Engagement 111 1 Introduction 111 2 Theoretical Background 113 2.1 Health Literacy and Health Promotion 113 2.2 Patient Engagement 114 2.3 Social Media Platform for Health Promotion and Patients Engagement 115 3 Research Method 117 3.1 The Case Study 117 3.2 Data Collection and the Coding Procedure 118 4 Results and Discussion 120 5 Conclusions and Managerial Implications 123 References 126 Russian Telecom: Focus on B2B and B2G 129 1 Introduction 129 2 Background 130 3 Methods 132 4 Findings 132 5 Conclusion 134 References 134 Use of Collective Intelligence and Design Thinking Technologies for Effective Management of Human Capital 135 1 Introduction 136 2 The Skills of Imagination and Creativity 136 3 How to Teach Innovative Thinking and Communication Skills? 138 3.1 The Methodology of Design Thinking 138 3.2 Design-Research in the Solution of the Organization Problems 140 4 The Involvement of the Personnel of the Organization in the Process of Improvement of the Customer Experience Through Design... 142 5 Conclusion 144 References 146 Accompanying Measures to e-Learning Practices for Smart Working Implementation Within Organizations 148 1 Introduction 148 2 Literature Review 149 3 Methodology 150 4 KPIs 151 5 Motivation 151 6 Accompanying Measures to the Design and Implementation of Workplace e-Learning 152 6.1 Accompanying Measures to the Design and Implementation of Workplace e-Learning from the Company ́s Point of View 152 6.2 Accompanying Measures to the Design and Implementation of Workplace e-Learning from the Content Maker ́s Perspective 154 7 Conclusion 155 References 156 Front Matter ....Pages i-x Integration of Digital Services Within the Framework of the Implementation of “Government as a Platform” (GaaP) Model on the Example of a Social Fund (Evgeny Zaramenskikh, Maria Lyubarskaya)....Pages 1-10 Digital Public Service Platforms: Challenges and Opportunities (Elena Vasilieva)....Pages 11-23 A Bibliometric Perspective of Digital Economy Research in Russia (Ebenezer Agbozo)....Pages 25-36 Providing Models of DSL Evolution Using Model-to-Model Transformations and Invariants Mechanisms (Boris Ulitin, Eduard Babkin)....Pages 37-48 Research into Regional Specificity of Information Support Tools in Business Process Management (Alexander Kokovikhin, Ekaterina Ogorodnikova)....Pages 49-57 Introducing Smart-Working in the Conditions of Digital Business Transformation: Analysis of an Employee’s Experience (Maria Menshikova, Alena Fedorova, Mauro Gatti)....Pages 59-71 Monetization Model for Gaming Industry (Vladislav Vasiliev, Evgeny Zaramenskikh, Elena Vasilieva)....Pages 73-82 The Development of Labour Relations in the Digital Transformation of Agriculture (Egor Skvortsov)....Pages 83-90 Enterprise Transformation as a Consequence of the Transition to a Digital Economy (Pavel Malyzhenkov, Anastasia Zyuzina)....Pages 91-102 Social Media to Improve Health Promotion and Health Literacy for Patients Engagement (Marta Musso, Roberta Pinna, Matteo Trombin, Pier Paolo Carrus)....Pages 103-120 Russian Telecom: Focus on B2B and B2G (Elizaveta Kuzevanova, Nikolay Kazantsev)....Pages 121-126 Use of Collective Intelligence and Design Thinking Technologies for Effective Management of Human Capital (Elena Vasilieva)....Pages 127-139 Accompanying Measures to e-Learning Practices for Smart Working Implementation Within Organizations (Matteo Trombin)....Pages 141-150