Digital Innovations, Business And Society In Africa: New Frontiers And A Shared Strategic Vision (advances In Theory And Practice Of Emerging Markets) Hardcover

For African enterprises, entrepreneurs and governments to take full advantage of new digital opportunities, they need a shared strategic understanding of where they are, what they have, and what they may need to have for the future. This book presents this shared strategic vision to guide future coordinated actions of African enterprises, entrepreneurs, consumers/citizens and governments in using new and emerging digital technologies. It showcases how consumers/citizens, entrepreneurs, organisations, institutions and governments are leveraging new and emerging digital innovations to disrupt and transform value creation and service delivery in Africa. Foreword by Helen Inseng Duh Foreword by Muesser C. Nat Testimonials Preface Contents Contributors Part I: Digital Innovation and Value Creation Chapter 1: E-Commerce and Globalization: A Bibliometric Review of 24 Years of Research 1.1 Introduction 1.2 Existing Research Limitations to Be Addressed in This Study 1.3 Methodology 1.3.1 Search String Selection 1.3.2 Databases and Search Protocol 1.3.2.1 Inclusion and Exclusion Criteria 1.3.3 Data Analysis 1.4 Results and Discussion 1.4.1 The Trend in the Yearly Publication 1.4.2 Characteristics of Publications 1.4.2.1 Most Impactful Authors 1.4.2.2 Most Cited Author Documents 1.4.2.3 Most Influential Sources 1.4.2.4 Countries and Institutions 1.4.2.5 Keywords 1.5 Spotlight on Africa 1.6 Conclusions 1.6.1 Study Limitations and Other Possible Explanations References Chapter 2: Drones in the Digital Transformation of Healthcare Delivery in Africa 2.1 Introduction 2.2 Drone Use and Application in Healthcare 2.3 Theoretical Underpinning and Hypothesis 2.3.1 The Theory 2.3.2 The Hypothesis 2.3.2.1 Information Quality 2.3.2.2 System Quality 2.3.2.3 Service Quality 2.3.2.4 Perceived Financial Cost 2.3.2.5 Organizational Consideration 2.3.2.6 Intention to Use/Use 2.3.2.7 User Satisfaction 2.4 Methodology 2.5 Results 2.5.1 Descriptive Analysis 2.5.2 Reliability and Validity Tests (Constructs Measurement) 2.5.3 Structural Model Results 2.5.4 Conditions and Factors That Facilitate the Implementation of Drone Delivery System for Healthcare 2.6 Discussions 2.7 Conclusion and Recommendations 2.7.1 Conclusion 2.7.2 Main Contribution and Advancement of Research 2.7.3 Managerial and Practical Implications 2.7.4 Limitations and Direction for Future Research References Chapter 3: Validating Digital Value from Digital Technology Adoption for Entrepreneurial Behaviour in Africa 3.1 Introduction 3.2 Prior Studies 3.2.1 Business Start-Up, Technology Adoption and Digital Value 3.2.2 Enabling Drivers for Sustainable Entrepreneurship Activities 3.3 Hypotheses Development 3.4 Method 3.4.1 Data and Model Indicators 3.4.2 Method Justification 3.4.3 Model Evaluation 3.5 Results and Discussion 3.5.1 Implications of the Study 3.6 Conclusion References Chapter 4: Impact of Mobile Payments on Micro-Business Activities: A Developing Country Experience 4.1 Introduction 4.2 Literature Review 4.2.1 Conceptualizing Mobile Payments 4.2.1.1 Adoption and Use of Mobile Payments 4.2.2 Theoretical Foundations 4.3 Research Methodology 4.4 Analysis of Research Findings 4.4.1 Mobile Payment Meeting the Task Needs 4.4.2 Benefits of Using Mobile Payments 4.4.3 The Impact of Mobile Payments on Market Traders 4.5 Discussions of Research Findings 4.5.1 Mobile Payments and Micro-Businesses 4.5.2 Benefits of Using Mobile Payments 4.5.3 The Impact of Mobile Payments on Market Traders 4.6 Conclusion and Recommendations 4.6.1 Summary of Research Findings 4.6.2 Implications of the Study 4.6.3 Future Research Directions References Chapter 5: Creating Value in Organizational Communication: Analyzing Twitter Messages for Effective Message Characteristics 5.1 Introduction 5.2 Review of Literature 5.2.1 Message Effectiveness on Social Media 5.2.2 IGOs and Social Media Use 5.2.3 Text Analysis 5.3 Method 5.3.1 Data 5.3.2 Modeling and Preprocessing 5.3.3 Classification Models 5.4 Results 5.5 Discussion References Chapter 6: Dealing with the Unexpected: Exploring the Unintended Negative Consequences of Digitalisation in Africa’s Healthcare Industry 6.1 Introduction 6.2 Perspectives of Digitalisation in Africa’s Healthcare Industry 6.3 Theoretical Foundation: The IS Success Model 6.4 Methodology 6.4.1 Research Approach 6.4.2 Research Context 6.4.3 Data Collection 6.4.4 Data Analysis 6.5 Results and Discussion 6.5.1 Findings Based on Study’s Conceptual Framework 6.5.2 Other Unintended Consequences Identified 6.5.3 Analysis of Findings Between the West and East of Africa 6.5.4 Comparison of Study Findings with Extant Literature 6.5.5 Dealing with the Unexpected Outcomes 6.6 Conclusion 6.6.1 Limitations and Recommendations for Future Research References Part II: Digital Disruption and Transformation Chapter 7: Influencer Marketing: A Bibliometric Analysis of 10 Years of Scopus-Indexed Research 7.1 Introduction 7.1.1 Filling the Bibliometric Research Gap 7.2 Methodology 7.2.1 Source of Data 7.2.2 Data Extraction 7.2.3 Analysis of Data 7.3 Results and Discussion 7.3.1 Overview of Data Extracted 7.3.2 Trends in Yearly Publications 7.3.3 Methodologies and Theoretical Adoption 7.3.4 Most Relevant Authors, Sources, and Influential Documents 7.3.5 Keywords Co-occurrence and Trend 7.3.6 Contributing Countries and Institutions 7.3.7 Future Research Directions 7.4 Conclusion 7.4.1 Limitations of the Study References Chapter 8: Thirty-Four Years of Online Pharmaceutical Marketing Research: A Bibliometric Analysis 8.1 Introduction 8.1.1 Responding to the Call 8.2 Methodology 8.2.1 Data Acquisition 8.2.2 Analysis Tools 8.3 Results 8.3.1 Analysis of the Yearly Publication Trend 8.3.2 Countries and Institutions 8.3.3 Most Relevant Authors 8.3.4 Most Cited Publications 8.3.5 Most Relevant Journals 8.3.6 Keyword Co-occurrence and Trend 8.3.7 Future Research Directions 8.3.8 Possible Research Themes from the 20 Most Cited Papers 8.4 Conclusion References Chapter 9: Platform Business Models: E-logistics Platforms in Sub-Saharan Africa 9.1 Introduction 9.1.1 Logistics Platforms 9.2 Digital Platforms 9.2.1 Platform Types 9.2.2 Platform Dynamics 9.2.3 Platform Functions 9.2.4 Digital Platforms in Sub-Saharan Africa 9.3 Approach 9.3.1 Platform Sampling 9.3.2 Data Collection 9.4 Logistics Platform Business Model Analysis 9.4.1 Core Interaction 9.4.2 Kobo360 9.4.3 Lori Systems 9.4.4 Sendy 9.5 Platform Design Considerations 9.5.1 Value Units 9.5.2 Ecosystem Development 9.6 Conclusion References Chapter 10: COVID-19 Pandemic and the Small- and Medium-Sized Enterprise: Digital Strategies for Surviving in a Developing Economy 10.1 Introduction 10.2 Situation Faced 10.2.1 Challenges Melabites Faced Because of COVID-19 10.3 Action Taken 10.4 Results Achieved 10.4.1 Benefits Derived from Implementing Digital Strategies 10.5 Lessons Learned 10.5.1 Critical Success Factors in Digital Strategy Implementation 10.6 Teaching with This Case References Chapter 11: Exploring the Problematic Consumption of Digital Platforms During the COVID-19 Pandemic Among University Students in Africa 11.1 Introduction 11.2 Literature Review 11.2.1 Mobile Social Applications (Apps) as Prevalent Digital Platforms 11.2.2 Toward an Understanding of Problematic Behaviors 11.2.3 Hedonic and Utilitarian Values of Digital Platforms 11.2.3.1 Hedonic Value 11.2.3.2 Utilitarian Value 11.2.3.3 Self-Regulation as Reduction Mechanism 11.2.4 Research Methodology 11.2.4.1 Research Design 11.2.4.2 Data Collection 11.2.5 Findings, Results, and Analysis 11.3 Discussions 11.3.1 Conclusions, Implications, and Future Research Directions References Part III: Digital Innovation and Development Chapter 12: Fairness in the Platform Economy: A Bibliometric Analysis of Journal Research Articles 12.1 Introduction 12.2 Methodology 12.2.1 Information Retrieval 12.2.2 Inclusion and Exclusion Criteria 12.2.3 Data Analysis Tools 12.3 Results and Discussion 12.3.1 Trend in Yearly Publications 12.3.2 Bibliometric Analysis 12.3.2.1 Most Relevant Journals 12.3.2.2 Most Relevant Authors 12.3.2.3 Most Relevant Documents 12.3.2.4 Countries and Institutions 12.3.2.5 Commonly Used Terms and Co-occurrence 12.3.2.6 Emerging/Trending Keywords 12.4 Future Research Directions 12.4.1 Future Research Spotlight on Africa 12.5 Conclusions References Chapter 13: A Review of Dominant Issues, Multi-dimensions, and Future Research Directions for Smart Cities 13.1 Introduction 13.2 Methodology for Review 13.3 Multi-dimensional Concepts of Smart Cities 13.3.1 Governmental Dimensions 13.3.2 Socioeconomic Dimensions 13.3.3 Environmental Dimensions 13.3.4 Technological Infrastructure (ICT) 13.4 Dominant Issues in Smart Cities 13.4.1 Smart Mobility 13.4.2 Smart Energy 13.4.3 Smart Living 13.4.4 Smart Urbanism 13.4.5 Internet of Things (IoT) and Big Data 13.5 Future Research Direction for Smart Cities 13.5.1 The Need for Stakeholder Collaboration 13.5.2 IS Policies Governing Smart Cities 13.5.3 Big Data 13.5.4 Citizen Involvement 13.5.5 Built Environment 13.5.6 Smart Healthcare 13.6 Spotlight on Africa 13.7 Conclusion Appendices Appendix 1: Dominant Issues in Smart City Research Appendix 2: Summary of Multi-dimensions of Smart City Research References Chapter 14: Forecasting Internally Displaced People’s Movements with Artificial Intelligence 14.1 Introduction 14.2 The Landscape of the Use of Advanced Technology in International Development 14.2.1 Strategies 14.2.2 Implications 14.3 Issues of Past Studies 14.4 Part II 14.4.1 IDP Crisis in the DRC 14.4.2 Human Rights Violation in Three Provinces 14.4.3 Armed Groups and Mines in Three Provinces 14.4.4 Overview of Displaced Persons: Refugees and IDPs 14.4.5 IDP Situation in Three Provinces 14.5 Methodology 14.5.1 Data Sources 14.5.2 List of Variables and Feature Engineering 14.5.3 Integrated Dataset 14.5.4 Problem Setup and Evaluation Metric 14.5.5 Model and Training 14.6 Empirical Results 14.6.1 Performance Improvement for a Varied Number of Training Data 14.6.2 Implications 14.7 Limitation and Caveat 14.8 Policy Implications 14.9 Conclusion Appendix Introduction Materials and Methods Migration Data Remote Sensing Data and Indices Results Conclusion Detailed Experiment Results References Chapter 15: COVID-19: Extracting the Pattern of Morbidity and Mortality Among Countries in the African Region 15.1 Introduction 15.2 Literature Review 15.2.1 The Morbidity and Mortality of COVID-19 in Africa 15.2.2 Control Measures to Curtail COVID-19 Pandemic in Africa 15.3 Materials and Methods 15.3.1 Materials 15.3.1.1 Dataset 15.3.1.2 Friedman Test 15.3.1.3 Kendall’s W Test for Effect Size 15.3.1.4 Wilcoxon Rank Sum Test 15.3.1.5 Hierarchical Clustering 15.3.2 Methods 15.3.2.1 Normality/Skewness Tests on the COVID-19 Experimental Datasets 15.3.2.2 Experiment 15.3.2.3 Extraction of Hierarchical Clusters from the COVID-19 Dataset 15.4 Results and Discussion 15.4.1 Results 15.4.2 Discussion 15.5 Conclusion and Contribution Appendix: African Countries/Territories and Abbreviations References Chapter 16: Assessing the Impact of Information and Communication Technologies on Human Development: A Regional Analysis for Africa 16.1 Introduction 16.2 Literature Review 16.2.1 Microeconomic Effects of ICTs 16.2.2 Macroeconomic and Socio-economic Effects of ICTs 16.2.2.1 Labor Productivity 16.2.2.2 Economic Growth 16.2.2.3 Socio-economic Development 16.3 Research Framework 16.3.1 Carbon Emissions and Human Development 16.3.2 ICT Trade and Human Development 16.4 Methodology 16.4.1 Dataset 16.4.2 Model 16.4.3 Method of Data Analysis 16.4.3.1 Modified Wald Test 16.4.3.2 Box-Pierce Panel Autocorrelation Test 16.4.3.3 Generalized Least Square (GLS) 16.5 Findings 16.5.1 Southern Africa 16.5.2 Central Africa 16.5.3 East Africa 16.5.4 North Africa 16.5.5 West Africa 16.6 Discussion 16.7 Conclusions and Recommendations References Chapter 17: Hitting the Moving Target: What Information Systems Competencies Are Required from Mid-Level Information Systems Managers by Organisations in Sub-Saharan Africa? 17.1 Introduction 17.2 Background 17.2.1 Information Systems Competency Classifications 17.2.2 IS Job Competencies Studies 17.2.3 The Iceberg Competency Model as the Analytical Lens 17.3 Methodology 17.3.1 Research Approach 17.3.2 Selection of Delphi Panel 17.3.3 Data Collection and Analysis Method 17.4 Results and Discussion 17.4.1 Brainstorming Phase 17.4.2 Narrowing Results Through Ranking and Building Consensus Among Experts 17.4.2.1 Current IS Competencies 17.4.3 Discussion 17.4.3.1 Important Individual Foundational Skills 17.4.3.2 Domain of Practice Competencies 17.4.3.3 Important IS Specific Competencies 17.4.3.4 Important Specialised IS Competencies 17.5 Implications of the Study 17.5.1 Implications for Practice 17.5.2 Implications for IS Education 17.5.3 Implications and Suggestion for Future Research References Index