Dialogue, Skill and Tacit Knowledge (Hardcover)--by Bo Goranzon [2006 Edition] ISBN: 9780470019214

Everyone in an organization, from cleaner to CEO, has expert knowledge. Yet only a fraction of it can be codified and expressed explicitly as facts and rules. A little more is visible implicitly as accepted procedures, but even this is only the beginning. Submerged beneath the explicit and implicit levels is a vast iceberg of tacit knowledge that cannot be reliably accessed by traditional analytical approaches. And yet, without it, organizational learning means little. Interweaving theory with practical guidance, this book looks at the importance of tacit knowledge and shows how it is now being put in motion through groundbreaking analogical thinking methods. Chief among these is the Dialogue Seminar, developed by the editors, in which learning is seen as arising from encounters with differences. There can be no consensus on the value of corporate knowledge until what is meant by that knowledge is discussed and defined. Based on two decades of research and a host of practical cases, this book offers a way forward. "Göranzon argues that the question of whether machines can think is not the right question to ask. The more important question, he believes, is the impact of automation on work and human skills, and he is looking for a way of describing skills that allows us to discuss this question." —Janet Vaux, New Scientist "A Swedish initiave to rethink the relationship between learning and work." —Rolf Hughes, The Times Higher Education Interweaving Theory With Practical Guidance, This Book Looks At The Importance Of Tacit Knowledge And Shows How It Is Now Being Put In Motion Through Groundbreaking Analogical Thinking Methods. Chief Among These Is The Dialogue Seminar, Developed By The Editors, In Which Learning Is Seen As Arising From Encounters With Differences.--book Jacket. Part I : Dialogue And Skill -- The Practice Of The Use Of Computers : A Paradoxical Encounter Between Different Traditions Of Knowledge / Bo Göranzon -- Writing As A Method Of Reflection / Maria Hammarén -- The Dialogue Seminar As A Foundation For Research On Skill / Adrian Ratkic -- The Methodology Of The Dialogue Seminar / Bo Göranzon And Maria Hammarén -- Part Ii : Theatre And Work -- A Dwelling Place For Past And Living Voices, Passions And Characters / Erland Josephson -- Theatre And Knowledge / Allan Janik -- Part Iii : Case Studies -- Dialogue Seminar As A Tool : Experiences From Combitech Systems / Niclas Fock -- Maximum Complexity / Christer Hoberg -- Better Systems Engineering With Dialogue / Göran Backlund And Jan Sjunnesson -- Some Aspects Of Military Practices And Officers' Professional Skills / Peter Tillberg -- Science And Art / Karl Dunér, Lukas Ekeroth And Mats Hanson -- Part Iv : Dialogue Seminar As Reflective Practice -- Tacit Knowledge And Risks / Bo Göranzon -- Skill, Storytelling And Language : On Reflection As A Method / Maria Hammarén -- Reading And Writing As Performing Arts : At Work / Øyvind Pålshaugen -- Knowledge And Reflective Practice / Kjell S. Johannessen -- Dialogue, Depth And Life Inside Responsive Orders : From External Observation To Participatory Understanding / John Shotter -- Part V : Tacit Knowledge And Literature -- Rule Following, Intransitive Understanding And Tacit Knowledge : An Investigation Of The Wittgensteinian Concept Of Practice As Regards Tacit Knowing/ Kjell S. Johannessen -- Henrik Ibsen : Why We Need Him More Than Ever / Allan Janik -- Part Vi : Conclusions -- Theatre And Workplace Actors / Richard Ennals -- Training In Analogical Thinking: The Dialogue Seminar Method In Basic Education, Further Education And Graduate Studies / Bo Göranzon, Maria Hammarén And Adrian Ratkic. Edited By Bo Göranzon, Maria Hammarén And Richard Ennals. Includes Bibliographical References And Index. Part I: Dialogue and skill The practice of the use of computers : a paradoxical encounter between different traditions of knowledge / Bo Goranzon Writing as a method of reflection / Maria Hammaren The dialogue seminar as a foundation for research on skill / Adrian Ratkic The methodology of the dialogue seminar / Bo Goranzon and Maria Hammaren Part II: Theatre and work A dwelling place for past and living voices, passions and characters / Erland Josephson Theatre and knowledge / Allan Janik Part III: Case studies Dialogue seminar as a tool : experiences from combitech systems / Niclas Fock Maximum complexity / Christer Hoberg Better systems engineering with dialogue / Goran Backlund and Jan Sjunnesson Some aspects of military practices and officers' professional skills / Peter Tillberg Science and art / Karl Dunar, Lukas Ekeroth and Mats Hanson Part IV: Dialogue seminar as reflective practice Tacit knowledge and risks / Bo Goranzon Skill, story telling and language / Maria Hammaren Reading and writing as performing arts : at work / Oyvind Palshaugen Knowledge and reflective practice / Kjell S. Johannessen Dialogue, depth and life inside responsive orders / John Shotter Part V: Tacit knowledge and literature Rule following, intransitive understanding and tacit knowledge / Kjell S. Johannessen Henrik Ibsen : why we need Him more than ever / Allan Janik Part VI: Conclusions Theatre and workplace actors / Richard Ennals The dialogue seminar method : training in analogical thinking / Bo Goranzon, Maria Hammaren and Adrian Ratkic.

Everyone in an organization, from cleaner to CEO, has expert knowledge. Yet only a fraction of it can be codified and expressed explicitly as facts and rules. A little more is visible implicitly as accepted procedures, but even this is only the beginning. Submerged beneath the explicit and implicit levels is a vast iceberg of tacit knowledge that cannot be reliably accessed by traditional analytical approaches. And yet, without it, organizational learning means little.

Interweaving theory with practical guidance, this book looks at the importance of tacit knowledge and shows how it is now being put in motion through groundbreaking analogical thinking methods. Chief among these is the Dialogue Seminar, developed by the editors, in which learning is seen as arising from encounters with differences.

There can be no consensus on the value of corporate knowledge until what is meant by that knowledge is discussed and defined. Based on two decades of research and a host of practical cases, this book offers a way forward.

"Göranzon argues that the question of whether machines can think is not the right question to ask. The more important question, he believes, is the impact of automation on work and human skills, and he is looking for a way of describing skills that allows us to discuss this question."
—Janet Vaux, New Scientist

"A Swedish initiave to rethink the relationship between learning and work."
—Rolf Hughes, The Times Higher Education

Everyone in an organization, from cleaner to CEO, has expert knowledge. Yet only a fraction of it can be codified and expressed explicitly as facts and rules. A little more is visible implicitly as accepted procedures, but even this is only the beginning. Submerged beneath the explicit and implicit levels is a vast iceberg of tacit knowledge that cannot be reliably accessed by traditional analytical approaches. And yet, without it, organizational learning means little. Interweaving theory with practical guidance, this book looks at the importance of tacit knowledge and shows how it is now being put in motion through groundbreaking analogical thinking methods. Chief among these is the Dialogue Seminar, developed by the editors, in which learning is seen as arising from encounters with differences. There can be no consensus on the value of corporate knowledge until what is meant by that knowledge is discussed and defined. Based on two decades of research and a host of practical cases, this book offers a way forward. "Goranzon argues that the question of whether machines can think is not the right question to ask. The more important question, he believes, is the impact of automation on work and human skills, and he is looking for a way of describing skills that allows us to discuss this question." --Janet Vaux, New Scientist "A Swedish initiave to rethink the relationship between learning and work." --Rolf Hughes, The Times Higher Education