Designing for digital transformation : co-creating services with citizens and industry : 15th international conference on design science research in information systems and technology, DESRIST 2020, Kristiansand, Norway, December 2-4, 2020 : proceedings

This book constitutes the thoroughly refereed proceedings of the 15th International Conference on Design Science Research in Information Systems and Technology, DESRIST 2020, originally scheduled to be held in Kristiansand, Norway, in December 2020. The 28 revised full research papers included in the volume together with 7 research-in-progress papers and 9 prototype papers, were carefully reviewed and selected from 93 submissions. They are organized in the following topical sections: digital public services; data science; design principles; methodology; platforms and networks; and service science. Due to the Corona pandemic this event was held virtually Front Matter ....Pages i-xv Front Matter ....Pages 1-1 Delivering Effective Care Through Mobile Apps: Findings from a Multi-stakeholder Design Science Approach (Monica Chiarini Tremblay, Maria Cucciniello, Rosanna Tarricone, Gregory A. Porumbescu, Kevin C. Desouza)....Pages 3-14 Design of a Machine Learning System for Prediction of Chronic Wound Management Decisions (Haadi Mombini, Bengisu Tulu, Diane Strong, Emmanuel Agu, Holly Nguyen, Clifford Lindsay et al.)....Pages 15-27 Designing a Real-Time Integrated First Responder Health and Environmental Monitoring Dashboard (Ann Fruhling, Margeret Hall, Sharon Medcalf, Aaron Yoder)....Pages 28-34 Designing Digital Community Service Platforms for Crowd-Based Services in Urban Areas (Christian Bartelheimer, Verena Wolf, Nico Langhorst, Florian Seegers)....Pages 35-41 Designing for Digital Government Innovation in Resource Constrained Countries: The Case of Woredas in Ethiopia (Debas Senshaw, Hossana Twinomurinzi)....Pages 42-55 Designing Transport Supporting Services Together with Users with Intellectual Disabilities (Sofie Wass, Lise Amy Hansen, Chris Safari)....Pages 56-67 Intrinsic Motivation to Share Health Information: Design Guidelines and Features for Patient Sharing Platforms (Lina Bouayad, Monica Chiarini Tremblay, Hemant Jain, Carmelo Gaudioso)....Pages 68-74 Technology Personalization in Health Applications for Patients with Autism Spectrum Disorder: Artifact Design and a Controlled Experiment (Lina Bouayad, Anol Bhattacherjee, Mavara Agrawal, Spurthy Dharanikota, Polina Durneva)....Pages 75-80 The Suggestion of Design Theory Artefacts for e-Government in South Africa (Romi Vidmar, Eduan Kotzé, Thomas M. van der Merwe)....Pages 81-92 Tutorbot: A Chatbot for Higher Education Practice (Jonas Sjöström, Maritha Dahlin)....Pages 93-98 Front Matter ....Pages 99-99 An OOV-Aware Curation Process for Psycholinguistic Analysis of Social Media Text - A Hybrid Approach (Kun Liu, Yan Li)....Pages 101-113 Codifying Interdisciplinary Design Knowledge Through Patterns – The Case of Smart Personal Assistants (Ernestine Dickhaut, Andreas Janson, Jan Marco Leimeister)....Pages 114-125 Exploring Design Principles for Enterprise Chatbots: An Analytic Hierarchy Process Study (Jasper Feine, Martin Adam, Ivo Benke, Alexander Maedche, Alexander Benlian)....Pages 126-141 Knowledge Visualization for Sensemaking: Applying an Elaborated Action Design Research Process in Incident Management Systems (Quintus van Wyk, Judy van Biljon, Marthie Schoeman)....Pages 142-153 Multi-interest User Profiling in Short Text Microblogs (Herman Wandabwa, M. Asif Naeem, Farhaan Mirza, Russel Pears, Andy Nguyen)....Pages 154-168 Front Matter ....Pages 169-169 Design Principles Exposition: A Framework for Problematizing Knowledge and Practice in DSR (Magnus Rotvit Perlt Hansen, Amir Haj-Bolouri)....Pages 171-182 The Origins of Design Principles: Where do... they all come from? (Sandeep Purao, Leona Chandra Kruse, Alexander Maedche)....Pages 183-194 Developing Design Principles for Digital Platforms: An Agent-Based Modeling Approach (Marius Schmid, Kazem Haki, Stephan Aier, Robert Winter)....Pages 195-201 Knowledge Creation - A Perspective on the Development of Design Principles (Sofie Wass, Carl Erik Moe)....Pages 202-207 Towards a Method for Design Principle Development in Information Systems (Frederik Möller, Tobias Moritz Guggenberger, Boris Otto)....Pages 208-220 Front Matter ....Pages 221-221 Considering Context in Design Science Research: A Systematic Literature Review (Philipp zur Heiden)....Pages 223-234 Having a Positive Impact with Design Science Research – Learning from Effective Altruism (Alexander Herwix, Amir Haj-Bolouri)....Pages 235-246 Integrating CCM4DSR into ADR to Improve Problem Formulation (Coquessa Jones, John R. Venable)....Pages 247-258 Problematizing in IS Design Research (Peter Axel Nielsen)....Pages 259-271 Validity in Design Science Research (Kai R. Larsen, Roman Lukyanenko, Roland M. Mueller, Veda C. Storey, Debra VanderMeer, Jeffrey Parsons et al.)....Pages 272-282 Front Matter ....Pages 283-283 A Platform for Value Co-creation in SME Networks (Sarah Hönigsberg)....Pages 285-296 A Typology of Digital Sharing Business Models: A Design Science Research Approach (Maria J. Pouri, Lorenz M. Hilty)....Pages 297-308 Building Scalable Blockchain Applications - A Decision Process (Adrian Hofmann)....Pages 309-320 Designing for Context Versus the Lock-in Effect of ‘Free’ Global Digital Platforms: A Case of SMEs from Nigeria (Adedamola Tolani, Adebowale Owoseni, Hossana Twinomurinzi)....Pages 321-332 Making Cloud Service Selection Easy for SMEs: A Tool for Selecting SaaS Services (Raoul Hentschel, Marco Gercken, Sebastian Leichsenring)....Pages 333-338 Meta-requirements for Immersive Collaborative Spaces in Industrial Workplace Learning: Towards a Design Theory (Amir Haj-Bolouri, Thomas Winman, Lars Svensson)....Pages 339-346 Smart Factory – Requirements for Exchanging Machine Data (Chiara Freichel, Anna Fuchs, Peter Werner)....Pages 347-359 The Design Towards a Collaborative Subscription Service: The Case of the Finnish Newspaper Industry (Erol Kazan, Tuure Tuunanen)....Pages 360-366 Front Matter ....Pages 367-367 A Digital Twin for Safety and Risk Management: A Prototype for a Hydrogen High-Pressure Vessel (Alireza Jaribion, Siavash H. Khajavi, Mikael Öhman, Adriaan Knapen, Jan Holmström)....Pages 369-375 Bridging the Architectural Gap in Smart Homes Between User Control and Digital Automation (Lukas-Valentin Herm, Jonas Wanner, Christian Janiesch)....Pages 376-381 Designing a State-of-the-Art Information System for Air Cargo Palletizing (No-San Lee, Philipp Gabriel Mazur, Christian Hovestadt, Detlef Schoder)....Pages 382-387 Designing Effective Privacy Nudges in Digital Environments: A Design Science Research Approach (Torben Jan Barev, Andreas Janson, Jan Marco Leimeister)....Pages 388-393 Enabling Design-Integrated Assessment of Service Business Models Through Factor Refinement (Jürgen Anke)....Pages 394-406 Engineering Industrial Service Systems: Design and Evaluation of System-Oriented Service Delivery (Clemens Wolff, Niklas Kühl, Gerhard Satzger)....Pages 407-419 Me, Myself and I - Supporting People with Intellectual Disabilities Towards Self-determination (Sofie Wass, Lise Amy Hansen, Erlend K. Stuve)....Pages 420-425 Please Tell Me What to Do – Towards a Guided Orchestration of Key Activities in Data-Rich Service Systems (Fabian Hunke, Stefan Seebacher, Hauke Thomsen)....Pages 426-437 PS3 – A Domain-Specific Modeling Language for Platform-Based Smart Service Systems (Hedda Lüttenberg)....Pages 438-450 SISA News: Software to Support the Swedish Information Systems Community (Jonas Sjöström)....Pages 451-456 System-Wide Learning in Cyber-Physical Service Systems: A Research Agenda (Dominik Martin, Niklas Kühl, Johannes Kunze von Bischhoffshausen, Gerhard Satzger)....Pages 457-468 Back Matter ....Pages 469-470