Designing for Democracy: How to Build Community in Digital Environments (Oxford Studies in Digital Politics)

Designing for Democracy addresses the question of how to “fix” digital technologies for democracy by examining how the design of the built environment (whether streets, sidewalks, or social media platforms) informs how, and whether, citizens can engage in democratic practices. “Democratic spaces”—built environments that support democratic politics—must have three characteristics: they must be clearly bounded, durable, and flexible. Each corresponds to a necessary democratic practice. Clearly bounded spaces make it easier to recognize what we share and with whom we share; they help us form communities. Durable spaces facilitate our attachments to the communities they house and the other members within them; they help us sustain communities. And flexible spaces facilitate the experimental habits required for democratic politics; they help us improve our communities. These three practices—recognition, attachment, and experimentalism—are the affordances a built environment must provide in order to be a “democratic space”; they are the criteria to which designers and users should be attentive when building and inhabiting the spaces of the built environment, both physical and digital. Using this theoretical framework, Designing for Democracy provides new insights into the democratic potential of digital technologies. Through extended discussions of examples like Facebook, Twitter, and Reddit, it suggests architectural responses to problems often associated with digital technologies—loose networks, the “personalization of politics,” and “echo chambers.” In connecting the built environment, digital technologies, and democratic theory, Designing Democracy provides blueprints for democracy in a digital age. How should we "fix" digital technologies to support democracy instead of undermining it? In Designing for Democracy , Jennifer Forestal argues that accurately evaluating the democratic potential of digital spaces means studying how the built environment--a primary component of our "modern public square"--structures our activity, shapes our attitudes, and supports the kinds of relationships and behaviors democracy requires. While many scholars and practitioners are attentive to the role of design in shaping behavior, they have yet to fully engage with the question of what structures are required to support democratic communities--and how to build them. Forestal closes this gap by providing a new theory of democratic space. Drawing from a wide range of disciplines, including architecture, psychology, and the history of political thought, she argues that "democratic spaces" must be designed with three environmental characteristics--boundaries, durability, and flexibility--that, taken together, afford users the ability to engage in fundamental civic practices. Through extended analyses of Facebook, Twitter, and Reddit, Forestal shows precisely how well these digital platforms meet the criteria for democratic spaces, or whether they do so at all. The result is a more nuanced analysis of the democratic communities that form--or fail to emerge--in these spaces, as well as more concrete suggestions for how to improve them. In connecting the built environment, digital technologies, and democratic theory, Designing for Democracy provides blueprints for democracy in a digital age. "How should we 'fix' digital technologies to support democracy instead of undermining it? In Designing for democracy, Jennifer Forestal argues that accurately evaluating the democratic potential of digital spaces means studying how the built environment-a primary component of our 'modern public square'-structures our activity, shapes our attitudes, and supports the kinds of relationships and behaviors democracy requires. Through extended analyses of Facebook, Twitter, and Reddit, Forestal shows precisely how well these digital platforms meet the criteria for democratic spaces, or whether they do so at all. The result is a more nuanced analysis of the democratic communities that form-or fail to emerge-in these spaces, as well as more concrete suggestions for how to improve them."--Page 4 of cover How should we 'fix' digital technologies to support democracy instead of undermining it? In 'Designing for Democracy', Jennifer Forestal argues that accurately evaluating the democratic potential of digital spaces means studying how the built environment - a primary component of our 'modern public square' - structures our activity, shapes our attitudes, and supports the kinds of relationships and behaviours democracy requires. Drawing from a wide range of disciplines, she argues that 'democratic spaces' must be designed with three environmental characteristics that, taken together, afford users the ability to engage in fundamental civic practices Cover Series Designing for Democracy Copyright Contents Acknowledgments 1. Digital Technologies and the Problem of Democracy 2. Good Fences Make Good Neighbors: Facebook, Boundaries, and Forming Communities 3. Sustaining Democracy: Durability, Attachment, and Twitter 4. r/​democracy: Flexible Spaces, Experimental Habits, and the Problem of Self-​Segregation 5. Democracy for Profit?: Control, Community, and the Role of Algorithms 6. “Make No Little Plans”: Designing the Future of Democracy References Index