Design, user experience, and usability : interaction design : 9th International Conference, DUXU 2020, held as part of the 22nd HCI International Conference, HCII 2020, Copenhagen, Denmark, July 19-24, 2020, Proceedings. Part I

This book constitutes the refereed proceedings of the 9th International Conference on Design, User Experience, and Usability, DUXU 2020, held as part of the 22nd International Conference on Human-Computer Interaction, HCII 2020, in Copenhagen, Denmark, in July 2020. The conference was held virtually due to the COVID-19 pandemic. From a total of 6326 submissions, a total of 1439 papers and 238 posters has been accepted for publication in the HCII 2020 proceedings. The 40 papers included in this volume were organized in topical sections on UX design methods, tools and guidelines, interaction design and information visualization, and emotional design. Front Matter ....Pages i-xxxi Front Matter ....Pages 1-1 Coherent Heuristic Evaluation (CoHE): Toward Increasing the Effectiveness of Heuristic Evaluation for Novice Evaluators (Anas Abulfaraj, Adam Steele)....Pages 3-20 House of Prototyping Guidelines: A Framework to Develop Theoretical Prototyping Strategies for Human-Centered Design (Salman Ahmed, H. Onan Demirel)....Pages 21-38 Applying Storycraft to Facilitate an Experience-Centric Conceptual Design Process (Berke Atasoy, Jean-Bernard Martens)....Pages 39-58 Scales for Knowledge Elicitation: An Experimental Comparison Study (Rui Belfort, Farley Millano Fernandes, Fábio Campos)....Pages 59-70 The Designer’s Creativity Demand&Influence Factor Model Based on Grounded Theory (Ming-hong Chai, Wei Sun, Xin Lei)....Pages 71-82 Online Interactive Chart Choosers for Novice Visual Designers: Assistance and Restriction (Ching-I Chen, Meng-Cong Zheng)....Pages 83-96 The Usability Testessen – An Innovative Framework for Usability Testing in Practice (Hannes Feuersenger, Hans-Knud Arndt, Kersten A. Riechers)....Pages 97-112 Rich Media 2.0: A Methodology to Enhance Media Information Construction for Creating a Better User Experience (Jie Hao, Chengxing Pan, Enxin Zhang)....Pages 113-129 User Experience: How to Drive Innovation on the Fuzzy Front End (Jingran He, Ting Han, Dian Zhu, Boyang Fan, Chufan Jin, Zishan Song)....Pages 130-146 Research on User Experience Classification Based on Phenomenological Method (Jingpeng Jia, Xueyan Dong)....Pages 147-159 A Product/Process Model Approach to Formalize Collaborative User Experience Design (Daniel Kerpen, Jan Conrad, Dieter Wallach)....Pages 160-175 Should We Measure UX Differently? (Apala Lahiri Chavan, Girish Prabhu)....Pages 176-187 How Do Designers Make User-Experience Design Decisions? (Yu-Tzu Lin, Morten Hertzum)....Pages 188-198 NeuroDesign: Making Decisions and Solving Problems Through Understanding of the Human Brain (Wei Liu, Yanjie Jin, Binbin Li, Zhengfang Lyu, Wenjie Pan, Nan Wang et al.)....Pages 199-208 Strateegia.digital: A Platform that Assumes Design as a Strategic Tool (André Neves, Silvio Meira, Leonardo Medeiros, Milena Ferraz, Clarissa Soter, Sergio Cavalcanti et al.)....Pages 209-223 Why (not) Adopt Storytelling in Design? (Qiong Peng, Jean-Bernard Martens)....Pages 224-239 Visually Impaired Accessibility Heuristics Proposal for e-Commerce Mobile Applications (Kevin Pereda, Braulio Murillo, Freddy Paz)....Pages 240-252 A Systematic Review of User-Centered Design Techniques (Elizabeth Salinas, Rony Cueva, Freddy Paz)....Pages 253-267 A Reusable Approach to Software Support for Adaptive Navigation (Yonglei Tao)....Pages 268-277 How Effectively Do Experts Predict Elderly Target-Users of Assistive Devices? Importance of Expert Knowledge in Device Development (Makiko Watanabe, Takuya Washio, Masashi Iwasaki, Takeshi Arai, Miki Saijo, Takumi Ohashi)....Pages 278-293 Usability Heuristic Evaluation for the Hearing Impaired Language Training Mobile App (Wei Xiong, Tian Yao, Qiong Pan, Zhen Liu)....Pages 294-307 Front Matter ....Pages 309-309 Lifestyle as the Object of Design: Elements Exploration from Experience Perspective (Wa An, Xiangyang Xin, Xiong Ding, Yi Liu)....Pages 311-323 Embodied Cognition and Tactile Interaction: A Review on How Multi-sensorimotor Experiences Assisted by 3D Printing Can Shape the General Perception of Daily Activities (Vinicius Castilho, Diogo Henriques, Walter Correia, Lucas de Melo Souza, Silvio de Barros Melo)....Pages 324-338 Transforming Diagrams’ Semantics to Text for Visually Impaired (Charlie Cross, Deniz Cetinkaya, Huseyin Dogan)....Pages 339-350 Usability Heuristics Evaluation in Search Engine (Ana Carolina dos Santos Pergentino, Edna Dias Canedo, Fernanda Lima, Fábio Lúcio Lopes de Mendonça)....Pages 351-369 Managing Information in the Case of Opinion Spamming (Liping Ge, Stefan Voß)....Pages 370-384 Make Me Care: Ethical Visualization for Impact in the Sciences and Data Sciences (Katherine J. Hepworth)....Pages 385-404 Involving Users in Sound Design (Frederik Moesgaard, Lasse Hulgaard, Mads Bødker)....Pages 405-425 Visualizing Information in Scientific Figures (Judith A. Moldenhauer)....Pages 426-438 Intermodal Improvement: Nudging Users to Use Keyboard Shortcuts (Niels Erik Raursø, Mikkel Kappel Persson, Kristinn Bragi Garðarsson, Daniel Mazáň, Simon Andreasen, Elizabete Avotiņa et al.)....Pages 439-451 Identifying Interaction Patterns for Face Recognition Interfaces Through Research, Prototyping and Testing (Flavio Ribeiro, Guto Kawakami, Taynah Miyagawa)....Pages 452-463 The Impact of Expectation and Disconfirmation on User Experience and Behavior Intention (Xiaorui Wang, Ronggang Zhou, Renqian Zhang)....Pages 464-475 Usability Oriented New Baren Product Design and Test Practice (Ke Zhang, Zhen Liu, Yan Wang, Xiaoli Dong)....Pages 476-487 Front Matter ....Pages 489-489 How Motion Graphics Affect Emotional Quality: In the Context of an In-Vehicle Information System (Meen Jong Kim, Gui Young Kim, Jae Moon Sim, Yong Gu Ji)....Pages 491-500 Designing a Multimodal Emotional Interface in the Context of Negotiation (Fabian Pelzl, Klaus Diepold, Jan Auernhammer)....Pages 501-520 Multimodality, Naturalness and Transparency in Affective Computing for HCI (Sónia Rafael)....Pages 521-531 palmScape: Calm and Pleasant Vibrotactile Signals (Sang-Won Shim, Hong Z. Tan)....Pages 532-548 Visualizing a User’s Cognitive and Emotional Journeys: A Fintech Case (Marianne Veilleux, Sylvain Sénécal, Bertrand Demolin, Frédérique Bouvier, Marie-Laure Di Fabio, Constantinos Coursaris et al.)....Pages 549-566 A Comparative Research on Designer and Customer Emotional Preference Models of New Product Development (Tianxiong Wang, Liu Yang, Xian Gao, Yuxuan Jin)....Pages 567-581 Systematic Review on Using Biofeedback (EEG and Infrared Thermography) to Evaluate Emotion and User Perception Acquired by Kansei Engineering (Jiayu Zeng, Marcelo M. Soares, Renke He)....Pages 582-593 Back Matter ....Pages 595-599