Data Envelopment Analysis in the Service Sector (Harzer wirtschaftswissenschaftliche Schriften) (German Edition)

The public and private service sector shows some specificity that classical measurement and benchmarking instruments normally fail to serve. Missing prices for public goods or distinct firm-specific solutions to the same problem - and, thus, different production techniques - are only two of the frequently arising problems. This volume emphasizes the possibilities to adjust and develop the methodology of Data Envelopment Analysis in order to meet the requirements of the service sector and highlights the widespread application of the instrument - especially to problems the orthodox methods fail to solve or to emerging fields within the service sector. Front Matter....Pages I-X Data Envelopment Analysis: Twenty Years Out....Pages 1-22 Treating non-discretionary variables one way or the other: implications for efficiency scores and their interpretation....Pages 23-49 Non-Radial Efficiency as Semi-Radial Efficiency....Pages 51-64 Continuity of the BCC Efficiency Measure....Pages 65-78 DEA Models via Goal Programming....Pages 79-101 Bounded vs. Unbounded Noise in Efficiency Estimation: Performance of Alternative Estimators....Pages 103-119 Price Indexes for Nonmarketed Goods....Pages 121-132 Lessons Learned for DEA Practice from Health Care Applications in the UK....Pages 133-157 Recent Advances in Data Envelopment Analysis: An Illustrative Application to the U.S. Public Accounting Industry....Pages 159-182 Combining DEA and “Transformation-Stages”: Management Strategies for the Disability Service Units of the St. Georg Association....Pages 183-201 DEA in the ecological context — An overview....Pages 203-235 Measuring Public Spending Efficiency in Brazilian Municipalities: A Nonparametric Approach....Pages 237-267 Efficiency and Productivity of Norwegian Colleges....Pages 269-308 Efficiency and financial performances in telecommunications....Pages 309-336