Dark personalities in the workplace :

__Dark Personalities in the Workplace__ defines dark personalities, their prevalence in the workplace, and how they are best managed. The book brings together research in psychology and business to both profile these employees and impart best practices for businesses to manage them. Chapters explore narcissism, Machiavellianism, and psychopathy in a work context. Coverage includes common behaviors such as incivility, negative attitudes, counterproductive behavior and escalating to harassment, bullying, violence, and fraud. Practical advice is given on how to avoid hiring dark personalities, avoid promoting dark personalities, and how to perform investigations and interventions with dark personalities. With a background in forensic psychology and industrial/organizational psychology, Cynthia Mathieu provides a researched understanding to these personalities, case studies to better understand them, and practical tools and applied solutions for dealing with them. Front-Matter_2021_Dark-Personalities-in-the-Workplace Dark Personalities in the Workplace Copyright_2021_Dark-Personalities-in-the-Workplace Copyright Dedication_2021_Dark-Personalities-in-the-Workplace Dedication Foreword_2021_Dark-Personalities-in-the-Workplace Foreword REFERENCES FURTHER READING Acknowledgments_2021_Dark-Personalities-in-the-Workplace Acknowledgments Introduction_2021_Dark-Personalities-in-the-Workplace Introduction Chapter-1---Eliminating-the-blind-spot--defini_2021_Dark-Personalities-in-th 1. Eliminating the blind spot: defining dark personalities Clinical versus subclinical personality disorders Dark Triad Model Narcissism Machiavellianism Psychopathy A note on sadism Similarities and differences among dark personalities Dark personalities and other personality models Dark personalities and the Five-Factor Model of personality HEXACO model of personality and dark personalities The rise of dark personalities (causes, developmental factors, and prevalence) Genetic and environmental factors Five-Factor Model of personality and genetic/environmental influences Dark Triad and genetic/environmental influences Prevalence Gender differences Dark triad within the workplace Practical knowledge: profiling dark personalities in the workplace Creating an organizational profile for dark personalities Dark Triad workplace competency profile References Chapter-2---How-not-to-attract-dark-personalities-in-yo_2021_Dark-Personalit 2. How not to attract dark personalities in your organization: dark personalities and career/organization choice Money and power Person–organization fit theory What they are looking for in an organization The importance of job postings The power is shifting A note on walking the talk Changing an organizational culture What is your organization’s personality? Measuring organizational culture Practice The Organizational Culture Profile References Chapter-3---Employee-selection--all-that-glit_2021_Dark-Personalities-in-the 3. Employee selection: all that glitters is not gold The selection process Impression management Verbal impression management tactics Self-promotion Nonverbal impression management tactics Attractiveness Perceived intelligence Practice: the selection interview case Using practices that will help weed out candidates presenting dark personalities Team/supervisor/culture analysis Transforming job description and tasks into measurable skills Job posting: “Be the energy you want to attract” Building a competency framework Building interview questions Aspiration and self-evaluation questions Knowledge and background questions Situational questions Behavioral questions Structuring the interview Conducting the interview Additional information on the candidate Psychometric testing In-baskets Background checks A note on the use of social media in selection processes Final assessment Scoring competencies Stability of evaluators Decision A note on using measures of dark personality traits in a selection process Practice: creating a selection process document References Chapter-4---Performance-appraisal--how-to-stop_2021_Dark-Personalities-in-th 4. Performance appraisal: how to stop the dark from rising How dark individuals manipulate performance appraisal systems Performance evaluation biases Perceived similarity Social desirability bias Escalation of commitment effect Halo effect Impression management and performance appraisal Impact of IM on performance appraisals Defensive IM tactics IM tactics, promotion, and gender Creating a performance appraisal process What should be measured? Performance appraisal process (goals and competencies) How to measure it? Management by objectives Behaviorally anchored rating scales Multisource rating 360-degree assessments The importance of feedback in a performance appraisal process Dark personalities and reaction to feedback Key elements for successfully implementing performance appraisal systems Training managers to conduct performance appraisals Monitoring managers’ performance appraisals Holding managers accountable for the accuracy of their ratings Introducing normative information The use of performance appraisal for developmental purposes Follow-up on performance appraisals and organizational consequences Practice Creating a performance appraisal system References Chapter-5---Leadership-and-dark-personal_2021_Dark-Personalities-in-the-Work 5. Leadership and dark personalities Manager versus leader Dark personalities and leadership Leader–Member Exchange theory Dark leadership Narcissistic leaders Machiavellian leadership Psychopathic leadership Dark personalities and leadership: an evolutionary explanation Positive leadership models Full-Range Leadership Model Ethical leadership Humble leadership Servant leadership Leadership traits Practice: building a positive leadership competency profile for selection, performance appraisal, and promotion References Chapter-6---Violence-in-the-workplace--the-anti_2021_Dark-Personalities-in-t 6. Violence in the workplace: the antipersonnel crime theory Violence in the workplace Harassment and bullying Sexual harassment Mobbing Incivility Prevalence of workplace violence Impact of workplace harassment on victims Workplace violence perpetrator profile Dark personalities and violence Narcissistic violence Machiavellian violence Psychopathic violence Organizational causes of workplace violence Leadership and culture Ineffective management of harassment and tolerance of workplace violence Practice: creating a secure workplace Prevention of workplace violence Zero-tolerance harassment policy The preventive management model Intervention How to intervene during a harassment investigation with other team members Dealing with the aftermath of harassment Practice section: anti-harassment policy and anti-harassment programs References Chapter-7---Negative-attitudes--counterproductive-_2021_Dark-Personalities-i 7. Negative attitudes, counterproductive work behavior, and corporate fraud Dark personalities and employee attitudes Job satisfaction Organizational commitment, turnover intention, and loyalty Work motivation Organizational citizenship behaviors Counterproductive work behaviors Corporate fraud Corruption Asset misappropriation Financial statement fraud Fraudster profile Profile statistics (Association of Certified Fraud Examiners, 2018) Behavioral signs of corporate fraud Personality correlates of corporate fraudsters Organizational structures that allow fraud and CWB The best prevention is to have a hiring process that allows screening out unethical employees Practice section: writing a counterproductive work behavior policy and program References Chapter-8---Don-t-be-afraid-of-the-dark--how-to_2021_Dark-Personalities-in-t 8. Don’t be afraid of the dark: how to manage dark employees Dealing with dark personalities in the workplace If he or she is your colleague What to expect? What should you do? If he or she is your employee What to expect? What should you do? Additional recommendations If he or she is your manager What to expect? What should you do? Building a case for corporate misbehavior Practice: how to build a case for corporate misbehavior perpetrated by individuals presenting dark personalities Building a case Cheat sheet: meeting with an employee presenting a dark personality Practice: Case studies Reference Chapter-9---Final-thoughts_2021_Dark-Personalities-in-the-Workplace 9. Final thoughts Success and happiness Redefining leadership and success: it’s not about the destination, it’s about the journey Differentiating the good from the bad: intentions The power of humility Greed and growth How to create a positive workplace Conclusion Reference Appendix-1_2021_Dark-Personalities-in-the-Workplace Appendix 1 Appendix-2_2021_Dark-Personalities-in-the-Workplace 2 - Case study #1 The interview Appendix-3_2021_Dark-Personalities-in-the-Workplace 3 - Understanding self–other rating agreement Self–other rating agreement Outcomes of self–other rating agreement The role of personality in self–other agreement Dark personalities and self–other rating agreement References Appendix-4_2021_Dark-Personalities-in-the-Workplace 4 - Competencies extracted from best leadership practices Bright leadership competency profile Appendix-5_2021_Dark-Personalities-in-the-Workplace 5 - Case study #2 The boss Case study 3 The employee Appendix-6_2021_Dark-Personalities-in-the-Workplace 6 - Anti-dark personality organizational checklist Index_2021_Dark-Personalities-in-the-Workplace Index A B C D E F G H I J K L M N O P R S T V W Z Dark Personalities in the Workplace defines dark personalities, their prevalence in the workplace, and how they are best managed. The book brings together research in psychology and business to both profile these employees and impart best practices for businesses to manage them. Chapters explore narcissism, Machiavellianism, and psychopathy in a work context. Coverage includes common behaviors such as incivility, negative attitudes, counterproductive behavior and escalating to harassment, bullying, violence, and fraud. Practical advice is given on how to avoid hiring dark personalities, avoid promoting dark personalities, and how to perform investigations and interventions with dark personalities. With a background in forensic psychology and industrial/organizational psychology, Cynthia Mathieu provides a researched understanding to these personalities, case studies to better understand them, and practical tools and applied solutions for dealing with them. Integrates psychology and business literature on dark personalities Identifies common personality features and behaviors Suggests HR protocols to avoid hiring dark personalities Addresses how to manage and review performance for dark personalities Explores the importance of leadership and organizational culture Presents case studies and applied solutions Provides recommendations for investigations and interventions "Dark Personalities in the Workplace defines dark personalities, their prevalence in the workplace, and how they are best managed. The book brings together research in psychology and business to both profile these employees and impart best practices for businesses to manage them. Chapters explore narcissism, Machiavellianism, and psychopathy in a work context. Coverage includes common behaviors such as incivility, negative attitudes, counterproductive behavior and escalating to harassment, bullying, violence, and fraud. Practical advice is given on how to avoid hiring dark personalities, avoid promoting dark personalities, and how to perform investigations and interventions with dark personalities. With a background in forensic psychology and industrial/organizational psychology, Cynthia Mathieu provides a researched understanding to these personalities, case studies to better understand them, and practical tools and applied solutions for dealing with them"-- Provided by publisher