خطر در منطقه راحتی: از اتاق هیئت مدیره تا اتاق پست - چگونه عادت حق‌طلبی که کسب‌وکار آمریکایی را می‌کشد، بشکنیم

"Since the original publication of this important and controversial book, it has stirred up business thinkers everywhere. Now this landmark work has been updated and expanded — with five all-new chapters — to meet today's continuing challenges to the nation's productivity and morale. Danger in the Comfort Zone examines the phenomenon of the "entitlement" mentality in the American workforce — people's preoccupation with their rewards rather than their responsibilities. Bardwick describes three basic mindsets and shows the effect of each on individuals and their organizations: • Entitlement — people feel entitled to rewards and lethargic about having to earn them; motivation and job satisfaction are low • Fear — people are paralyzed; the threat of layoffs makes them focus on protecting their jobs rather than doing them well • Earning — people are energized by challenge; they know their accomplishments will be noticed — and rewarded In this paperback edition, Bardwick points out that although the "fear" element has undoubtedly grown in the last few years, the entitlement attitude is still firmly entrenched at all levels. She offers additional chapters with new, specific techniques for pulling people out of the quagmire of fear and complacency, and igniting them with the energy of true earning." An examination of the phenomenon of'entitlement'mentalities in the American workforce -- people's preoccupation with their rewards rather than their responsibilities.Author Judith M. Bardwick points out that although the'fear'element has undoubtedly grown in the last few years, the entitlement attitude is still firmly entrenched at all levels.Danger in the Comfort Zone describes three basic mindsets and shows the effect of each on individuals and their organizations:Entitlement -- people feel entitled to rewards and lethargic about having to earn them; motivation and job satisfaction are lowFear -- people are paralyzed; the threat of layoffs makes them focus on protecting their jobs rather than doing them wellEarning -- people are energized by challenge; they know their accomplishments will be noticed -- and rewardedThis landmark work has been updated and expanded -- with five all-new chapters -- to meet today's continuing challenges to the nation's productivity and morale. Bardwick offers additional findings with new, specific techniques for pulling people out of the quagmire of fear and complacency, and igniting them with the energy of true earnings. Cover 1 Title 4 Copyright 5 Contents 12 Author's Note 14 Acknowledgments 16 Introduction: A New Look at a Familiar Problem 18 Part One: Danger in the Comfort Zone 24 1. The American Dream Shattered 26 2. When Organizations Are Too Comfortable—The Lethargy of Entitlement 37 3. When Organizations Are Too Stressed—The Paralysis of Fear 52 4. When Organizations Are Revitalized—The Energy of Earning 70 5. Understanding How People Work—The Earning Curve 82 6. Moving Away from Entitlement—Increase Pressure 99 7. Moving Away From Fear—Decrease Pressure 119 8. Maintaining the Creative Energy of Earning 134 9. The New Paradigm 151 10. On the Personal Side 170 11. Questions and Answers 187 Part Two: Finding Comfort in Endless Danger 200 12. The Borderless Economy 202 13. Get Real 210 14. Operate in Optimum Ways 220 15. Critical Conditions: Trust, Commitment, Success 230 16. Give Thanks for Hard Times 246 Notes on Sources 252 Index 266 A 266 B 266 C 266 D 267 E 267 F 268 G 268 H 269 I 269 J 269 K 269 L 269 M 269 N 270 O 270 P 270 Q 271 R 271 S 271 T 272 U 272 V 272 W 272 Y 272 Z 272 An examination of the phenomenon of "entitlement" mentalities in the American workforce -- people's preoccupation with their rewards rather than their responsibilities. Author Judith M. Bardwick points out that although the "fear" element has undoubtedly grown in the last few years, the entitlement attitude is still firmly entrenched at all levels. Danger in the Comfort Zone describes three basic mindsets and shows the effect of each on individuals and their organizations: This landmark work has been updated and expanded -- with five all-new chapters -- to meet today's continuing challenges to the nation's productivity and morale. Bardwick offers additional findings with new, specific techniques for pulling people out of the quagmire of fear and complacency, and igniting them with the energy of true earnings.