Cultures and organizations : software of the mind : intercultural cooperation and its importance for survival

Since its original hardcover publication in 1991, this trailblazing work has stirred a deep and wide response, selling over 100,000 copies around the world, with translations in 15 languages. Professor Geert Hofstede's 30 years of field research on cultural differences and the software of the mind helps us look at how we think - and how we fail to think - as members of groups. This newly revised and expanded edition is based on the latest data from Professor Hofstede ongoing field research, and provides detailed comparisons of cross-cultural differences among 70 nations. business, family, schools and political organizations. Professor Hofstede explains phenomena such as culture shock, ethnocentrism, stereotyping, differences in language and humor. Most importantly, he discusses the practical implications of the culture differences described in the book and how understanding these cultural differences can enable people from different cultures to work together more productively. parents. Melding powerful intellectual analysis and hard social, cultural, and organizational research, Hofstede gives a sobering picture of a world perilously lacking in self-knowledge - unaware of serious difference between the businesses, organizations, cultures, and nations that populate our planet despite the fact of globalization. But culture shock - whether between an individual and a new country, between organizations, between the sexes, or between opposing diplomats - can be turned to our advantage, Hofstede says-if we understand it. Cultures and Organizations helps to explain the differences in the way leaders and their followers think, offering practical solutions for those in business and politics to help solve conflict between different groups. Cover......Page 1 Key Management Models - The 60+ models every manager needs to know (2nd Edition)......Page 4 Copyright......Page 5 Contents......Page 6 About the authors......Page 8 Publisher’s Acknowledgments......Page 9 Preface......Page 11 Using the book......Page 14 PART ONE: Strategic models......Page 16 1 Ansoff’s product /market grid......Page 18 2 The BCG matrix......Page 23 3 Blue ocean strategy......Page 26 4 Competitive analysis: Porter’s five forces......Page 29 5 Core competencies......Page 35 6 Greiner’s growth model......Page 40 7 Kay’s distinctive capabilities......Page 45 8 Market-driven organisation......Page 50 9 Off-shoring / outsourcing......Page 53 10 Road-mapping......Page 56 11 Scenario planning......Page 61 12 Strategic dialogue......Page 65 13 Strategic HRM model......Page 71 14 Strategic human capital planning......Page 75 15 SWOT analysis......Page 79 16 The value chain......Page 85 17 Value-based management......Page 89 18 The value disciplines of Treacy and Wiersema......Page 92 PART TWO: Tactical models......Page 96 19 The 7-S framework......Page 98 20 Activity-based costing......Page 102 21 Beer and Nohria E and O theories......Page 105 22 Benchmarking......Page 108 23 Business process redesign......Page 112 24 Competing values of organisational effectiveness......Page 115 25 Core quadrants......Page 119 26 Covey’s seven habits of highly effective people......Page 122 27 Curry’s pyramid: customer marketing and relationship management......Page 126 28 The DuPont analysis......Page 129 29 Factory gate pricing......Page 132 30 Henderson and Venkatraman’s strategic alignment model......Page 136 31 Hofstede’s cultural dimensions......Page 140 32 House of purchasing and supply......Page 144 33 The innovation circle......Page 147 34 Kotler’s 4Ps of marketing......Page 151 35 Kotter’s eight phases of change......Page 155 36 Kraljic’s purchasing model......Page 159 37 Lean thinking / just-in-time......Page 162 38 MABA analysis......Page 166 39 Milkovich’s compensation model......Page 170 40 Mintzberg’s configurations......Page 173 41 Monczka’s purchasing model......Page 177 42 Overhead value analysis......Page 181 43 Quick response manufacturing......Page 185 44 Senge - The fifth discipline......Page 188 45 Six sigma......Page 192 46 The EFQM excellence model......Page 195 47 The theory of constraints......Page 199 48 Vendor managed inventory......Page 203 PART THREE: Operational models......Page 208 49 The balanced scorecard (BSC)......Page 210 50 Belbin’s team roles......Page 214 51 The branding pentagram......Page 218 52 Change quadrants......Page 222 53 Discounted cashflow......Page 225 54 Kaizen / Gemba......Page 228 55 Mintzberg’s management roles......Page 232 56 Risk reward analysis......Page 236 57 Root cause analysis / Pareto analysis......Page 239 58 The six thinking hats of de Bono......Page 242 59 The Deming cycle: plan–do–check–act......Page 245 60 Value stream mapping......Page 249 Appendix: Model matrix / categorisation of models......Page 252 Index......Page 259 The World Is A More Dangerously Divided Place Today Than It Was At The End Of The Cold War. This Despite The Spread Of Free Trade And The Advent Of Digital Technologies That Afford A Degree Of Global Connectivity Undreamed Of By Science Fiction Writers Fifty Years Ago. What Is It That Continues To Drive People Apart When Cooperation Is So Clearly In Everyone's Interest? Are We As A Species Doomed To Perpetual Misunderstanding And Conflict? Find Out In Cultures And Organizations: Software Of The Mind. A Veritable Atlas Of Cultural Values, It Is Based On Cross-cultural Research Conducted In Seventy Countries For More Than Thirty Years. At The Same Time, It Describes A Revolutionary Theory Of Cultural Relativism And Its Applications In A Range Of Professions. Fully Updated And Rewritten For The Twenty-first Century.--jacket. 1 Introduction: The Rules Of The Social Game -- 2 More Equal Than Others -- 3 I, We, And They -- 4 He, She, And (s)he -- 5 What Is Different Is Dangerous -- 6 Yesterday, Now, Or Later? -- 7 Pyramids, Machines, Markets, And Families: Organizing Across Nations -- 8 The Elephant And The Stork: Organizational Cultures -- 9 Intercultural Encounters -- 10 Surviving In A Multicultural World. Geert Hofstede And Gert Jan Hofstede. Subtitle On Cover: Intercultural Cooperation And Its Importance For Survival. Includes Bibliographical References (p. 405-421) And Indexes. The revolutionary study of how the place where we grew up shapes the way we think, feel, and act-- with new dimensions and perspectives Based on research conducted in more than seventy countries over a forty-year span, "Cultures and Organizations" examines what drives people apart--when cooperation is so clearly in everyone's interest. With major new contributions from Michael Minkov's analysis of data from the World Values Survey, as well as an account of the evolution of cultures by Gert Jan Hofstede, this revised and expanded edition: Reveals the "moral circles" from which national societies are built and the unexamined rules by which people think, feel, and act Explores how national cultures differ in the areas of inequality, assertiveness versus modesty, and tolerance for ambiguity Explains how organizational cultures differ from national cultures--and how they can be managed Analyzes stereotyping, differences in language, cultural roots of the 2008 economic crisis, and other intercultural dynamics The book includes specific recommendations for managers, the media, and parents. Melding powerful intellectual analysis and hard social, cultural, and organizational research, Hofstede gives a sobering picture of a world perilously lacking in self-knowledge - unaware of serious difference between the businesses, organizations, cultures, and nations that populate our planet despite the fact of globalization. But culture shock - whether between an individual and a new country, between organizations, between the sexes, or between opposing diplomats - can be turned to our advantage, Hofstede says-if we understand it. Cultures and Organizations helps to explain the differences in the way leaders and their followers think, offering practical solutions for those in business and politics to help solve conflict between different groups The landmark study of cultural differences across 70 nations, Cultures and Organizations helps readers look at how they think—and how they fail to think—as members of groups. Based on decades of painstaking field research, this new edition features the latest scientific results published in Geert Hofstede's scholarly work Culture's Consequences, Second Edition. Original in thought and profoundly important, Cultures and Organizations offers vital knowledge and insight on issues that will shape the future of cultures and nations in a globalized world. The book reveals the unexamined rules by which we live and work together in business, family, schools and political organizations. Professor Hofstede explains phenomena such as culture shock, ethnocentrism, stereotyping, differences in language and humor. Most importantly, he discusses the practical implications of the culture differences described in the book and how understanding these cultural differences can enable people from different cultures to work together more productively