Crisis Management in China: Challenges of the Transition (Research Series on the Chinese Dream and China’s Development Path)

This book describes various crisis situations in transitional China, and by analyzing the unique characteristics and backgrounds of emergencies and crisis, it argues that crisis management has become a major challenge for the Chinese governments. It then discusses the chronology of crisis, organizational behaviors and the decision-making processes to construct a modern crisis management system in detail, to shed light on the creation of a strategic design and institutional framework of crisis management in China. In so doing, it provides not only insights into the dynamics of crisis decision-making and communication, but also solutions for possible problems specific to a transitional political regime in China. Series Preface Foreword Preface Acknowledgements Contents 1 Introduction: China’s Governance Reform and Crisis Management in Transition 1.1 A Global Perspective: Changing Forms of Crises Around the World 1.2 On China: Understanding Crises in the Transition Period 1.3 A Preliminary Study on the Characteristics and Causes of Crises in China 1.3.1 Characteristics of Crises in China in Transition 1.3.2 Analysis of the Causes of Crises in China in the Transition Period 1.3.3 Analysis of Society and Organizations 1.3.4 Analysis on Individual Behaviors 1.3.5 Urgent Need of a Crisis Management System 1.4 Research Framework 2 Basic Concepts: Crisis and Crisis Management 2.1 Forms of Crises 2.1.1 How to Define a Crisis 2.1.2 How to Categorize Crises 2.1.3 Causes of a Crisis 2.2 Crisis Management 2.2.1 How to Define Crisis Management 2.2.2 Crisis Management and Crisis Life Cycle 2.2.3 Framework for Crisis Management Analysis 3 Building a Modern Crisis Management System: Time Sequence Analysis 3.1 Early Warning and Preparation 3.1.1 How to Avoid a Crisis 3.1.2 Contingency Plan 3.1.3 System Building in Organizations 3.1.4 Simulation Drills 3.2 Crisis Identification 3.2.1 Information Search 3.3 Isolation 3.3.1 Principles of Choice 3.3.2 Crisis “Firewall” 3.3.3 Internal Operation of an Organization 3.4 Management 3.4.1 Principles for Human Resource Allocation 3.4.2 Real-Time Decision-Making 3.4.3 Media Communication 3.5 Post-crisis Management 3.5.1 Deal with the Aftermath 3.5.2 Independent Investigation System 3.5.3 Diagnosis of the Sequelae of a Crisis 3.5.4 Post-crisis Organizational Reform 4 Building a Modern Crisis Management System: Organizational Behavioral Analysis 4.1 Government Performance During Crisis 4.1.1 Crisis Management and Government Image 4.1.2 National Emergency Management Institution 4.1.3 Coordination Mechanism in Crisis Management 4.2 Media’s Role in a Crisis 4.2.1 Operation Logic and Social Function of The Media 4.2.2 Media Policy in Crisis Management 4.2.3 Establishment of Benign Relationships 4.3 Crisis Response Network 4.3.1 Government 4.3.2 Non-governmental organizations 4.3.3 For-Profit Organizations 4.3.4 General Public 4.3.5 International Resources 4.4 Legal Principles in Crisis Response 4.4.1 Legal Issues in a Crisis 4.4.2 Current Crisis-Related Legislation in China 4.4.3 Rule of Law and Crisis Management 5 Building a Modern Crisis Management System: An Analysis of the Decision-Making Process 5.1 Conventional Decision-Making and Crisis Decision-Making 5.1.1 Definition and Characteristics of Crisis Decision-Making 5.1.2 Conventional Decision-Making Versus Crisis Decision-Making 5.1.3 Stages of Crisis Decision-Making 5.2 Analysis of the Crisis Decision-Making Process 5.2.1 The Process of Crisis Decision-Making 5.3 Approaches 5.3.1 Quick Decision Analysis 5.3.2 Emergency Consulting with Experts 5.4 Current Status of Crisis Decision-Making in China and Suggestions for Improvement 5.4.1 Current Status of Crisis Decision-Making in China 5.4.2 Recommendations for Improvement 6 China’s Practices: Systems, Institutions and Case Studies 6.1 Analysis of the System: Management of the 1998 Floods 6.1.1 The 1998 Floods 6.1.2 Flood Control and Preparedness 6.1.3 Emergency Response 6.1.4 Post-disaster Relief 6.1.5 Post-disaster Reconstruction 6.1.6 Post-disaster Review and Summary 6.2 Nanning Integrated Urban Emergency Response Center 6.2.1 Background 6.2.2 City Emergency Response Systems in China 6.2.3 Development of Nanning’s Integrated Emergency Response System 6.2.4 Operational Mechanism 6.2.5 Performance 6.2.6 Problems and Countermeasures 6.3 A Case Study: The Nandan Incident 6.3.1 What Happened 6.3.2 Chronological Analysis 6.3.3 Organizational Behavior Analysis Postscript References