Corporate Governance, Sustainability, and Information Systems in the Aviation Sector, Volume I (Accounting, Finance, Sustainability, Governance & Fraud: Theory and Application)

This book delves into corporate governance, sustainability, and information systems related to the aviation sector. Due to globalization and rise in cross-border business, the aviation sector has become an essential means of transport. However, the industry has tremendous impact on social, economic, and natural environments and carries significant risks. The book explores such issues plaguing the aviation sector under three key areas: CSR and sustainability, information systems and risk management, and corporate governance and accountability in the airline industry. The book concludes with an analysis of the impact of COVID-19 crisis on the industry and ways to respond and recover from the effects of the pandemic. Foreword Contents Editors and Contributors List of Figures List of Tables Part I Introduction 1 Introduction: Towards a New Management Approach in the Aviation Industry After the COVID-19 Pandemic 1.1 Introduction References Part II CSR and Sustainability in Airlines 2 A Necessity for Sustainability: Operational Resilience Through Disruption Management in Airlines 2.1 Introduction 2.2 A Brief Description of Sustainability 2.3 The Concept of Resilience 2.4 Relationship Between Sustainability and Resilience 2.5 Operational Resilience 2.6 Airline Operations and Planning 2.6.1 Flight Scheduling 2.6.2 Aircraft Scheduling 2.6.3 Crew Scheduling 2.7 Operational Resilience in Airlines 2.8 Airline Disruption Management 2.8.1 Airline Recovery 2.8.2 Robust Airline Scheduling 2.9 Summary References 3 Value Co-Creation in Airline Ecosystem: Framework Integrating Sustainability and Dart Model 3.1 Introduction 3.2 Value Co-Creation 3.2.1 Dialogue 3.2.2 Access 3.2.3 Risk Assessment 3.2.4 Transparency 3.3 Sustainability and Value Co-Creation in Airline Ecosystem 3.4 Conclusion References 4 Corporate Social Responsibilities in Air Transport: A Research Agenda on the Effects of the COVID-19 Pandemic 4.1 Introduction 4.2 Corporate Social Responsibility: Definitions, Motivations, Typologies 4.2.1 Definitions 4.2.2 Motivations 4.2.3 Typologies 4.3 Corporate Social Responsibility in Air Transportation 4.4 Why Should CSR Initiatives Be Continued During COVID-19 Pandemic Period? 4.4.1 The Need for CRS During the COVID-19 Pandemic 4.4.2 Benefits of CRS Initiatives for Organizations During the COVID-19 Pandemic 4.5 CRS Initiatives in Air Transportation Post Covid-19 Era 4.6 Conclusion and Recommendations References 5 Sustainability and Financial Performance: Examining the Airline Industry 5.1 Introduction 5.2 Literature 5.3 Data Envelopment Analysis 5.3.1 CCR Model 5.3.2 BCC Model 5.4 Conclusions Appendix: Airline List in Study References 6 Sustainable Aviation Based on Innovation 6.1 Introduction 6.2 The Emergence of Sustainability in the Economy 6.3 From Sustainable Economy to Sustainable Aviation 6.4 Institutional Structures and Policies for Reducing the Environmental Impacts of Aviation 6.4.1 Institutions Struggling with Environmental Protection in Aviation 6.4.2 Policies for Environmental Impacts 6.5 Technological Innovation in Aviation for a Sustainable Environment 6.5.1 The Link Between Environment, Innovation, and Aviation 6.5.2 Evaluation of Environmental Innovation in Aviation with Patent Data 6.6 Do Aviation Technology Innovation Contribute to a Sustainable Environment? 6.7 Conclusion References Part III Information System and Risk Management in Airlines 7 Purchase Intention Toward Green Airlines and Willingness to Pay More: Extending the Theory of Planned Behavior 7.1 Introduction 7.2 Literature Review 7.2.1 Extended Theory of Planned Behavior 7.2.2 Green Airlines and Pro-environmental Consumer Behavior 7.2.3 Conceptual Model and Hypotheses 7.3 Research Methodology 7.4 Results 7.4.1 Sample Profiling 7.4.2 Common Method Bias 7.4.3 Measurement Model Testing 7.4.4 Structural Model Testing 7.5 Discussion and Implications References 8 The Factors Affecting the Passengers’ Avoidance to Use the Mobile Applications of Airlines 8.1 Introduction 8.2 Theoretical Framework and Hypotheses 8.2.1 Mobile Applications in Aviation 8.2.2 Avoidance to Use Mobile Apps 8.2.3 Antecedents of Airline Mobile App Usage Avoidance 8.3 Research Methodology 8.3.1 Sampling and Data Collection 8.3.2 Questionnaire Design and Measures 8.3.3 Data Analysis 8.4 Results 8.4.1 Demographic Characteristics of the Respondents 8.4.2 Measurement Model Assessment 8.4.3 Structural Model Assessment 8.5 Conclusions and Implications Appendix References 9 Supplier Performance Evaluation Using Cluster Analysis and Artificial Neural Networks in a MRO Business in Aviation Sector 9.1 Introduction 9.2 MRO Sector 9.3 Supplier Performance Evaluation 9.4 Literature Research 9.5 Supplier Assessment Using Clustering Analysis and Artificial Neural Networks 9.5.1 Data Collection 9.5.2 Current Supplier Performance Evaluation System 9.5.3 Method 9.5.4 Analysis of Data and Findings 9.6 Conclusion References Part IV Corporate Governance and Accountability in Airlines 10 Strategic Outsourcing in Airline Business 10.1 Introduction 10.2 Tactical and Strategic Outsourcing 10.3 Theoretical Underpinnings of Outsourcing 10.3.1 Transaction Cost Theory 10.3.2 Resource Dependence Theory 10.4 Outsourcing of Aircraft Maintenance 10.5 Outsourcing of Ground Handling Services 10.6 Outsourcing of Information Technologies and Reservation Systems 10.7 Conclusion References 11 The Importance of Organizational Behavior Model Applications in Air Transportation Industry 11.1 Introduction 11.2 The Importance of Human Resources in Aviation Industry 11.3 Human Nature in Aviation Industry 11.3.1 Punctuality and Simultaneity 11.3.2 Service Quality 11.3.3 Risk Factor 11.3.4 Interdisciplinary Cooperation 11.3.5 High Rules and Standardization 11.3.6 Command-Based Activities 11.3.7 Jargons and World Language 11.3.8 Being Subject to Different Laws 11.4 Researches and Models of Organizational Behavior in Aviation 11.5 Designs of an Aviation Company 11.6 Implications of Human Resources in Aviation 11.7 Recommendations and Conclusion References 12 A Systematic and Bibliometric Review on the Role of Strategic Alliances in Achieving Sustainable Competitive Advantage in the Airline Industry: From Resource Dependence Theory Perspective 12.1 Introduction 12.2 Strategic Alliances in the Airline Industry 12.3 Data and Method 12.4 Results 12.5 Discussion and Conclusions References 13 The Political Economy of the Board of Directors: The Case of Turkish Airlines (1956–2020) 13.1 Introduction 13.2 Theoretical Framework 13.3 Literature Review 13.4 Method 13.5 Findings 13.5.1 Composition of the Board Between 1956 and 1982 13.5.2 Composition of the Board Between 1983 and 2003 13.5.3 Composition of the Board Between 2003 and 2020 13.6 Conclusion Appendix: THY Board of Directors (1956–2020) References Part V Covid-19 Crisis in Airlines 14 The Malaysian Aviation Companies’ Responsiveness Plan in Mitigating the COVID-19 Crisis 14.1 Introduction 14.2 Methodology 14.3 AirAsia 14.4 Malaysian Airline System 14.5 Malindo 14.6 Discussion References Appendix Airline List in Study Index