Consumer Psychology of Tourism, Hospitality and Leisure: Volume 3 (Cabi Publishing)

This book focuses on consumer behaviour in the context of tourism, hospitality and leisure. It comprises of 8 parts that discuss: attitudes, emotions and information processing; motivation and learning; consumption systems; decision and choice; experience and satisfaction; market segmentation; attraction and loyalty; and image and interpretation. The book consists of 26 chapters and is indexed. Available In Print Chapter: 1 (Page no: 1) Building foundations for understanding the consumer psychology of tourism, hospitality and leisure. Author(s): Crouch, G. I. Perdue, R. R. Timmermans, H. J. P. Uysal, M. Chapter: 2 (Page no: 11) Profiling the one- and two-star hotel guests for targeted segmentation action: a descriptive investigation of risk perceptions, expectations, disappointments and information processing tendencies. Author(s): Dolničar, S. Chapter: 3 (Page no: 21) The influence of consumers' emotions on their service product evaluation. Author(s): Gountas, S. Gountas, J. Y. Chapter: 4 (Page no: 33) Validating a Guttman-type social distance scale for explaining residents' attitudes towards tourism. Author(s): Thyne, M. Zins, A. H. Chapter: 5 (Page no: 51) Motivation for domestic tourism: a case study of the Kingdom of Saudi Arabia. Author(s): Bogari, N. B. Crowther, G. Marr, N. Chapter: 6 (Page no: 65) Ecotourists' environmental learning opportunity as a source of competitive advantage: are ecotourism operators missing the boat with their advertising? Author(s): Price, G. G. Chapter: 7 (Page no: 75) Domestic leisure traveller consumption systems. Author(s): Cowley, E. Spurr, R. Robins, P. Woodside, A. G. Chapter: 8 (Page no: 91) Tourist activity planning in congested urban tourism environments: towards a game-theoretic model and decision support system. Author(s): Han Qi Dellaert, B. G. C. Raaij, W. F. van Timmermans, H. J. P. Chapter: 9 (Page no: 103) Comparing first-time and repeat visitors' activity patterns in a tourism environment. Author(s): Kemperman, A. D. A. M. Joh ChangHyeon Timmermans, H. J. P. Chapter: 10 (Page no: 121) A study of tourist decision processes: Algarve, Portugal. Author(s): Correia, A. Crouch, G. I. Chapter: 11 (Page no: 135) The consumption of association convention sites: preliminary results from a study of site choice. Author(s): Crouch, G. I. Louviere, J. J. Chapter: 12 (Page no: 149) Context and dynamics of social interaction and information search in decision making for discretionary travel. Author(s): Huan TzungCheng Beaman, J. Chapter: 13 (Page no: 161) A duality in vacation decision making. Author(s): Hyde, K. F. Chapter: 14 (Page no: 169) A model of vacation choice: an integration of personality and vacation choice with leisure constraints theory. Author(s): McGuiggan, R. L. Chapter: 15 (Page no: 181) Effects of holiday packaging on tourist decision making: some preliminary results. Author(s): Rewtrakunphaiboon, W. Oppewal, H. Chapter: 16 (Page no: 189) An examination of the antecedents and consequences of customer satisfaction. Author(s): Ekinci, Y. Sirakaya, E. Chapter: 17 (Page no: 203) First-time and repeat visitors to Orlando, Florida: a comparative analysis of destination satisfaction. Author(s): Fallon, P. Schofield, P. Chapter: 18 (Page no: 215) Aristotelian ethical values within a tourism/hospitality industry context. Author(s): Ross, G. F. Chapter: 19 (Page no: 227) The role of expressive and instrumental factors in measuring visitor satisfaction. Author(s): Uysal, M. Williams, J. Chapter: 20 (Page no: 237) Profiling airline web users: a segmentation approach. Author(s): Chen, J. S. Jang SeYou Chapter: 21 (Page no: 245) Towards more thorough data-driven segmentation in tourism: a tracking framework for exploring segment development. Author(s): Dolničar, S. Chapter: 22 (Page no: 253) Sustainable tourism and stakeholder groups: a case study of Colorado ski resort communities. Author(s): Perdue, R. R. Chapter: 23 (Page no: 265) Cultural determinants of tourist intention to return. Author(s): Caneen, J. M. Chapter: 24 (Page no: 275) Towards the conceptualization of tourism destination loyalty. Author(s): Niininen, O. Riley, M. Chapter: 25 (Page no: 285) Measuring comparative performance of vacation destinations: using tourists' self-reported judgements as an alternative approach. Author(s): Kozak, M. Chapter: 26 (Page no: 303) Cross-cultural behaviour research in tourism: a case study on destination image. Author(s): Kozak, M. Bigné, E. González, A. Andreu, L. Chapter: 27 (Page no: 319) Journeys of the imagination? The cultural tour route revealed. Author(s): Oliver, T.

The third symposium on the approach was held in Melbourne, Australia in January 2003; the 26 papers here, revised from presentations there, are by contributors in the hospitality, tourism, and leisure trade from countries throughout the world. They cover attitudes, emotions, and information processing; motivation and learning; consumption systems; decision and choice; experience and satisfaction; market segmentation; attraction and loyalty; and image and interpretation. Among specific topics are the motivation for domestic tourism in Saudi Arabia; tourist decision processes in Algarve, Portugal; and a comparative analysis of destination satisfaction among first-time and repeat visitors for Orlando, Florida. Distributed by Oxford University Press. Annotation ©2004 Book News, Inc., Portland, OR

Developed from a symposium held in Hawaii in August 1998, this book focuses on the diverse subject of consumer psychology as applied to the fields of tourism, hospitality and leisure. It provides a general review of current thinking and presents several new theories and methods of analysis. It consists of 20 chapters, divided into five parts, and is essential reading for researchers and practitioners dealing with consumers and their choices and perceptions. The examples included are international in nature and provide a well-balanced book. Authors contributing to the book are well-respected authorities from the UK, USA, Australia, New Zealand and continental Europe. "This book focuses on the diverse subject of consumer psychology as applied to the fields of tourism, hospitality and leisure. It provides a general review of current thinking and presents several new theories and methods of analysis. It is an essential reader for researchers and practitioners dealing with consumers and their choices and perceptions. The specific examples included are international in nature and provide a well-balanced book which will be of particular interest to those studying and researching in the areas of marketing, tourism, hospitality and leisure."--Jacket Knowledge of consumer psychology and consumer behaviour in relation to tourism is valuable in determining the success of tourism and hospitality ventures. The book is an edited collection of papers from the 3rd Symposium on Consumer Psychology of Tourism, Hospitality and Leisure, held in Melbourne, Australia in January 2003. Themes covered by the papers include attitudes, emotions and information processing; motivation and learning; consumption systems; decision and choice; experience and satisfaction; market segmentation; attraction and loyalty; and image and interpretation.

based On Papers Presented At The Second Symposium On Consumer Psychology Of Tourism, Hospitality, And Leisure, This Volume Reflects On The Progress In Consumer Psychology Theory And Research. It Focuses On Consumer Decision Making For Evaluating Choice Alternatives In Tourism, Leisure, And Hospitality Operations. It Deals With Problems Such As Coping With Nonlinear Utility Functions, Capturing Highly Emotional Product Attributes, Incorporating Noncompensatory Decision Rules, And Accounting For Unobserved Heterogeneity In A Consumer Population.

The field of consumer research generally, and consumer psychology and behaviour more specifically, has, in this age of consumption, attracted growing interest from marketing scholars and practitioners, psychologists, social scientists, government policy makers, competition and consumer regulators, consumer advocacy groups, and of course consumers themselves - the general public. Themes covered by this collection of papers include attitudes, emotions and information processing; motivation and learning; consumption systems; decision and choice; experience and satisfaction; market segmentation; attraction and loyalty; and image and interpretation Contains papers presented at the Third Symposium on the Consumer Psychology of Tourism, Hospitality and Leisure (CPTHL) at La Trobe University, during 5-8 January, 2003