Consulting with NLP : Neuro-Linguistic Programming in the Medical Consultation

This extraordinary and practical book examines neuro linguistic programming (NLP) - the knowledge and skills to detect and affect thinking patterns - and applies it to each phase of the medical consultation. It outlines the NLP tools most useful to physicians who wish to understand and utilise the dynamic structure underlying the processes used by excellent communicators. It explains how improving communication skills and developing new models of consultation to incorporate into daily practice not only helps healthcare professionals become better communicators, but reassures patients, alleviating suffering and promoting healing. This book provides many case examples and includes skill based exercises to ensure easy and effective learning. There are unique, fresh perspectives on challenging areas such as anger and aggression, dealing with complaints, breaking bad news, the heartsink patient, uncovering hidden depression and telephone consulting skills. It is relevant to all healthcare professionals, and of special interest to general practitioners, GP trainers, counsellors and medical students. How can a doctor best understand the emotions and behaviour of his or her patients? An effective and deeply satisfying route is through an appreciation of literature and the profound understanding its authors have of the human predicament. In this extraordinary and enlightening volume general practitioner John Salinsky guides the reader through some of the world's finest works. In each chapter he describes a classic novel short story play or poem revealing them to be easily accessible and enjoyable. He shows how parallels can be drawn between characters in literature and in the consulting room. Developed from his long-running column in the journal Education for Primary Care (formerly Education in General Practice) Dr Salinsky's book gives doctors a new perspective on the doctor-patient relationship and provides unique support to communication skills. Content: Cover Title Page Copyright Page Contents Forewords About the author Acknowledgements 1 Before we start ... 2 Overview of neuro-linguistic programming 3 Initiating the session 4 Gathering information 5 Building the relationship 6 Explanation and planning 7 Closing the session 8 Special situations 9 Developing personally 10 Before we finish ... Further training in NLP Glossary Bibliography and other resources Appendix 1 Great states Appendix 2 Submodality charts Appendix 3 The meta-model Appendix 4 Meta-programs questions Appendix 5 20-Day skill builder Index.