Communication Strategies for Managing Conflict: A Guide for Academic Leaders (Jossey-Bass Resources for Department Chairs)

The conflict management guide academic leaders have been searching for Communication Strategies for Managing Conflict gives academic leaders the tools and insight they need to effectively manage conflict affiliated with leading change and problematic faculty performance. Using case studies that bring typical issues to light, this book guides you through difficult situations with strategies and analyses of key issues, variables, and options. The real-life examples show you effective conflict management at work, and provide direct application to your own tricky leadership situations. You'll learn how to deal with difficult people, how to have difficult conversations, and how to successfully manage change in the face of departmental resistance. Written by an experienced academic leader, consultant, and writer, this practical guide provides the leadership training academics wish they already had. Successful conflict management is essential not just to departments, but to the entire institution. Senior leaders, faculty, and students all rely on you to smooth the change process and keep the department running smoothly. This book gives you a foundation in the critical skills for managing conflict when leading change and managing problem performance, and the insight to apply them appropriately. Communicate more effectively with students, parents, and faculty Navigate difficult conversations with tenured faculty more successfully Lead change more effectively Mentor and manage problem performance more effectively Keep faculty performing well and focused on the right priorities Most academic leaders come into their position reluctantly, with little or no preparation for the role, receive very little training or coaching, and are thus not equipped to manage conflict when it arises. Communication Strategies for Managing Conflict is a lively, readable, and practical guide that will prove useful in the most difficult and common departmental situations. Cover......Page 1 Title Page......Page 5 Copyright......Page 6 Contents......Page 9 About the Author......Page 7 Introduction......Page 11 Part 1 Managing Conflict When Addressing Changing Conditions and Leading Change......Page 17 Chapter 1 Communicating with Today's Students and Their Parents......Page 19 Defining the Task......Page 20 Relevant Leadership Communication Strategies......Page 21 Putting Theory into Practice......Page 24 Putting Theory into Practice......Page 29 Putting Theory into Practice......Page 34 Putting Theory into Practice......Page 40 Let's Recap......Page 45 Chapter 2 Leading Curriculum Revision......Page 49 Defining the Task......Page 50 Relevant Leadership Communication Strategies......Page 51 Putting Theory into Practice......Page 53 Putting Theory into Practice......Page 62 Putting Theory into Practice......Page 68 Putting Theory into Practice......Page 74 Hindsight Is 20/20......Page 77 Let's Recap......Page 78 Chapter 3 Revising Organizational Structures......Page 81 Defining the Task......Page 82 Relevant Leadership Communication Strategies......Page 83 Putting Theory into Practice......Page 87 Putting Theory into Practice......Page 92 Putting Theory into Practice......Page 97 Putting Theory into Practice......Page 103 Hindsight Is 20/20......Page 107 Let's Recap......Page 108 Chapter 4 Developing a New Program without Faculty Support......Page 111 Relevant Leadership Communication Strategies......Page 112 Putting Theory into Practice......Page 118 Putting Theory into Practice......Page 123 Putting Theory into Practice......Page 127 Putting Theory into Practice......Page 132 Hindsight Is 20/20......Page 137 Let's Recap......Page 138 Defining the Task......Page 141 Relevant Leadership Communication Strategies......Page 142 Putting Theory into Practice......Page 147 Putting Theory into Practice......Page 153 Putting Theory into Practice......Page 160 Putting Theory into Practice......Page 165 Let's Recap......Page 171 Part 2 Managing Conflict When Addressing Problem Faculty Performance......Page 175 Chapter 6 Managing an Unsuccessful Promotion Application......Page 177 Defining the Task......Page 178 Relevant Leadership Communication Strategies......Page 179 Putting Theory into Practice......Page 183 Putting Theory into Practice......Page 188 Putting Theory into Practice......Page 193 Putting Theory into Practice......Page 198 Hindsight Is 20/20......Page 204 Let's Recap......Page 206 Chapter 7 Mentoring the Seasoned Professional Hired into an Untenured Faculty Position......Page 209 Defining the Task......Page 210 Relevant Leadership Communication Strategies......Page 211 Putting Theory into Practice......Page 217 Putting Theory into Practice......Page 221 Putting Theory into Practice......Page 227 Putting Theory into Practice......Page 232 Let's Recap......Page 235 Chapter 8 Managing the Dismissal of a First-Year Tenure Track Faculty Member......Page 239 Defining the Task......Page 240 Relevant Leadership Communication Strategies......Page 241 Putting Theory into Practice......Page 247 Putting Theory into Practice......Page 252 Putting Theory into Practice......Page 256 Putting Theory into Practice......Page 263 Let's Recap......Page 268 Chapter 9 Managing the Inappropriate Behavior of Tenured Faculty Members......Page 271 Defining the Task......Page 272 Relevant Leadership Communication Strategies......Page 273 Putting Theory into Practice......Page 277 Putting Theory into Practice......Page 284 Putting Theory into Practice......Page 289 Putting Theory into Practice......Page 294 Let's Recap......Page 300 Chapter 10 Managing the Dismissal of a Tenured Faculty Member......Page 303 Defining the Task......Page 304 Relevant Leadership Communication Strategies......Page 305 Putting Theory into Practice......Page 310 Putting Theory into Practice......Page 317 Putting Theory into Practice......Page 324 Putting Theory into Practice......Page 331 Let's Recap......Page 334 Postscript......Page 337 Cited References......Page 343 Index of Cases by Higher Education Issues and Administrative Tasks......Page 345 Index......Page 357 EULA......Page 367 Communicating with today's students and their parents Leading curriculum revision Revising organizational structures Developing a new program without faculty support Managing resistance when hired to lead change Managing an unsuccessful promotion application Mentoring a seasoned professional hired into an untenured faculty position Managing the dismissal of a first-year tenure track faculty member Managing inappropriate behaviors of tenured faculty Managing the dismissal of a tenured faculty member. Teach Like a Champion 2.0 is a complete update to the international bestseller. This teaching guide is a must-have for new and experienced teachers alike. Over 700,000 teachers around the world already know how the techniques in this book turn educators into classroom champions. With ideas for everything from classroom management to inspiring student engagement, you will be able to perfect your teaching practice right away. Mary Lou Higgerson. Includes Bibliographical References And Index. Mode Of Access: World Wide Web.