Collaborative, Trusted and Privacy-Aware E/m-Services : 12th IFIP WG 6. 11 Conference on e-Business, e-Services, and e-Society, I3E 2013, Athens, Greece, April 25-26, 2013, Proceedings

This book constitutes the refereed conference proceedings of the 12th IFIP WG 6.11 Conference on e-Business, e-Services and e-Society, I3E 2013, held in Athens, Greece, in April 2013. The 25 revised papers presented together with a keynote speech were carefully reviewed and selected from numerous submissions. They are organized in the following topical sections: trust and privacy; security, access control and legal requirements in cloud systems; protocols, regulation and social networking; adoption issues in e/m-services; new services adoption and ecological behavior; knowledge management and business processes; and management, policies and technologies in e/m-services. Front Matter....Pages - Technology Regulation 2.0?....Pages 1-12 Order Effects in Observations of Stated and Revealed Privacy Preferences....Pages 13-24 A User Privacy Protection Technique for Executing SQL over Encrypted Data in Database Outsourcing Service....Pages 25-37 Assessing Emotions Related to Privacy and Trust in Personalized Services....Pages 38-49 Trust and Privacy in the Shift from E-Commerce to M-Commerce: A Comparative Approach....Pages 50-60 A Cloud Provider Description Schema for Meeting Legal Requirements in Cloud Federation Scenarios....Pages 61-72 Migrating into the Cloud: Identifying the Major Security and Privacy Concerns....Pages 73-87 A Methodology for the Development and Verification of Access Control Systems in Cloud Computing....Pages 88-99 Simple Mail Delivery Protocol....Pages 100-111 Why Are Users of Social Media Inclined to Word-of-Mouth?....Pages 112-123 Analysis of Social Network Dynamics with Models from the Theory of Complex Adaptive Systems....Pages 124-140 Evaluation of Spectrum Rights for Radio Broadcasting Operators....Pages 141-152 Using the NETC@RDS Approach as a Basis for Cross-Border Electronic Authentication....Pages 153-168 SWOT Analysis of a Portuguese Electronic Health Record....Pages 169-177 Discovering Authentication Credentials in Volatile Memory of Android Mobile Devices....Pages 178-185 Conceptualizing Perceived Benefits and Investigating Its Role in Adoption of Tablet Computers among Newspaper Subscribers....Pages 186-199 Can Gamification Increase Consumer Engagement? A Qualitative Approach on a Green Case....Pages 200-212 Designing to Promote a New Social Affordance for Energy Consumption....Pages 213-225 Coupons as Monetary Incentives in Participatory Sensing....Pages 226-237 Foundational Ontologies for Semantic Integration in EAI: A Systematic Literature Review....Pages 238-249 Developing Innovative Services: The Case of the Airport Environment....Pages 250-263 Creating Knowledge within a C-Business Context: A Customer Knowledge Management View....Pages 264-277 Designing and Developing a Business Continuity Plan Based on Collective Intelligence....Pages 278-285 Rewarding In-Game Banner Ad Clicks with Tangible Incentives....Pages 286-297 Adaptive and Compliant Policy Implementation: Creating Administrative Processes Using Semantic Web Services and Business Rules....Pages 298-310 Designing Visual Exemplars of 3D Online Store Layout Types....Pages 311-324 A Multicriteria Methodology for the Selection and Prioritisation of Public Services....Pages 325-337 E-government Benchmarking in European Union: A Multicriteria Extreme Ranking Approach....Pages 338-348 Back Matter....Pages -