Chatbots and the Domestication of AI: A Relational Approach (Social and Cultural Studies of Robots and AI)

This book explores some of the ethical, legal, and social implications of chatbots, or conversational artificial agents. It reviews the possibility of establishing meaningful social relationships with chatbots and investigates the consequences of those relationships for contemporary debates in the philosophy of Artificial Intelligence. The author introduces current technological challenges of AI and discusses how technological progress and social change influence our understanding of social relationships. He then argues that chatbots introduce epistemic uncertainty into human social discourse, but that this can be ameliorated by introducing a new ontological classification or 'status' for chatbots. This step forward would allow humans to reap the benefits of this technological development, without the attendant losses. Finally, the author considers the consequences of chatbots on human-human relationships, providing analysis on robot rights, human-centered design, and the social tension between robophobes and robophiles. Front Matter ....Pages i-xiv Introduction (Hendrik Kempt)....Pages 1-6 Methods (Hendrik Kempt)....Pages 7-22 The Social Dimension (Hendrik Kempt)....Pages 23-51 The Basics of Communicative AI (Hendrik Kempt)....Pages 53-75 Artificial Social Agents (Hendrik Kempt)....Pages 77-135 Social Reverberations (Hendrik Kempt)....Pages 137-173 Conclusions (Hendrik Kempt)....Pages 175-179 Back Matter ....Pages 181-183