Business Letters Made Simple: A Practical, Up-to-Date Guide to Writing Clear, Effective Business Letters that Get Results

"'Business Letters Made Simple' is a unique, contemporary, practical guide for today’s business letter writers. This helpful handbook contains over 150 sample letters designed so that they can be easily adapted for your own use. There are client letters, sales letters, credit and collection letters, letters to employees, to the media, to financial institutions, letters about services and products, letters about employment, letters of congratulation or condolence, and more. This easy-to-use manual is complete with guidelines for the format and elements of the business letter and helpful advice on language and usage. Each type of business letter is explained and demonstrated. Handy tips on how to write each kind of letter appear throughout the text. Learn how to communicate effectively with overseas business correspondents. Learn how to use word processors for business letter writing and how to make the most of the special features available."-- taken from back cover