Business letters for busy people : time saving, ready-to-use letters for any occasion, 4th edition

Are you too busy to even think about writing that business letter that was due yesterday? Are you agonizing over what to say or how to say it? Are you unsure of the proper business format of a business letter? Do you find yourself asking these questions and others while attempting day to day tasks? Business Letters for Busy People is the resource for you. It is a handy, quick-reference guide that not only tells you how to write virtually any kind of business letter, but gives you numerous examples you can adapt and use right now. Now in its fourth edition, Business Letters for Busy People has been a best-seller since it was introduced in 1991. Why? Because it contains concise, easy-to-use learning resources that get results. The book is packed with the most concrete information, useful techniques and practical tips available An interactive CD-ROM updates this bestseller with sample letters and templates to help readers get all their correspondence done quickly and painlessly. This is a handy, quick-reference guide that gives you what you need to write virtually any kind of business letter, including sample letters you can adapt and use right now. A must for any business office, home office or home, this newly updated classic has been a best-seller since it was introduced in 1991. It's packed with the most concrete information, useful techniques, and practical tips available. This fourth edition also includes a CD-ROM with ready-to-use templates for all of the sample letters included within the text. This book can help you, or any member of your office staff cut the time spent letter writing in half, and get the "right" word or phrase or the correct format immediately. Includes letters for: sales and promotion, customer relations, collections, letters to the media, letters of condolence and goodwill and many, many more. These effective letters can be copied, modified, and customized to fit your requirements. ""Title page"" ""About Rockhurst University Continuing Education Center, Inc."" ""Legend Symbol Guide"" ""Table of Contents"" ""Introduction"" ""Chapter 1: Writing From Scratch"" ""Chapter 2: Parts of a Business Letter"" ""Chapter 3: Format of a Business Letter"" ""Chapter 4: Collection Letters"" ""Chapter 5: Sales and Promotional Letters"" ""Chapter 6: Goodwill Letters"" ""Chapter 7: Community Activities Letters"" ""Chapter 8: Personal Business Letters"" ""Chapter 9: Letters of Condolence"" ""Chapter 10: Letters About Employment Changes"" ""Chapter 11: Customer Relations Letters""""Chapter 12: Media Letters"" ""Chapter 13: Electronic Mail"" ""Chapter 14: Postcard Correspondence"" ""Appendix"" ""Index"" Edited By John A. Cary. Includes Index.