Business & Corporate Aviation Management : On Demand Air Travel: On-demand Air Travel

Here is a comprehensive and practical guide to choosing a business aviation model, setting it up, and making it work. The author, who has more than four decades in the aviation industry, skillfully blends business and aviation issues to provide solid decision-making strategies and smart operating practices for the establishment and management of business aircraft. * Explains methods of evaluating air transportation needs and choosing appropriate means to meeting them * Provides detailed how-to information for aviation personnel on running a flight department * Ties all facets of business aviation operation together: business, operations, administration, and financial * Covers regulatory requirements, policies, scheduling, planning, security, safety, training, and more * Includes extensive compilation of forms and checklists (20031101) Front Cover......Page 1 Title Page......Page 2 Copyright......Page 3 Table of Contents......Page 6 Foreword......Page 12 Acknowledgements......Page 14 Introduction......Page 16 On-Demand Air Transportation Defined......Page 24 Personal Aviation......Page 26 Business Aviation......Page 27 The Beginnings......Page 30 Travel Is Important for Business......Page 32 The Reasons......Page 33 How Companies Use Aircraft......Page 36 Saving Time and More......Page 37 Letting Them See Your......Page 39 Team Efficiency......Page 40 Hands-On Helps......Page 47 Aircraft Characteristics......Page 50 ON-DEMAND AVIATION METHODS......Page 56 In-House Flight Department Using Owned/Leased Aircraft......Page 57 Time Share......Page 58 Fractional Ownership......Page 59 REFERENCES......Page 60 AIR TRANSPORTATION NEEDS......Page 62 AIR TRANSPORTATION ANALYSIS......Page 66 Interview Questions......Page 71 Utilization Factors......Page 73 Aircraft Characteristics......Page 75 Healthy Flyers......Page 76 CHOOSING THE METHOD......Page 77 Charter Aircraft Rates (per Hour)......Page 84 Fractional Ownership......Page 86 International Operations......Page 87 RUNNING THE NUMBERS......Page 88 Decision Factors......Page 95 FIRST THINGS......Page 96 OWNER/EMPLOYEE-FLOWN OPERATIONS......Page 108 A Dream Come True......Page 109 Acquiring an Aircraft......Page 110 Aircraft Acquisition Advisors......Page 111 Duty Time Factors......Page 119 AIRCRAFT CHARTER......Page 122 Fractional Comparisons......Page 125 Fractional Flight Hours per......Page 126 IN-HOUSE AIRCRAFT......Page 127 Flight Department Manager Duties......Page 130 Duties......Page 133 Collateral Duties......Page 134 Considerations......Page 135 Father/Son Handoff Expands the Fleet......Page 138 MANAGEMENT COMPANY......Page 139 Contract Issues......Page 140 JOINT OWNERSHIP......Page 142 OTHER METHODS......Page 143 REFERENCES......Page 144 IT REALLY IS A BUSINESS......Page 146 ORGANIZATION......Page 147 SCHEDULING......Page 149 Trip Sheet Elements......Page 151 Reports......Page 152 ADMINISTRATION......Page 153 Administrative Elements......Page 154 Procedures......Page 155 The Downtowners......Page 156 Basic Financial Processes......Page 159 Tax Issues......Page 160 Hiring Process......Page 169 Positive Job Factors......Page 170 New Hire Checklist......Page 171 Factors......Page 172 Leadership......Page 174 Missions......Page 175 Plans......Page 176 Department......Page 177 Statistics......Page 178 Why a Report Is Needed......Page 182 Flight Department Records......Page 186 Who Asked for It?......Page 187 SEEKING A BETTER WAY......Page 188 Flight Department Processes......Page 190 IMAGE OF THE DEPARTMENT......Page 191 Department......Page 192 Customer Focus......Page 193 What to Ask......Page 196 What to Sell......Page 197 THE SMALL FLIGHT DEPARTMENT......Page 198 Personal Preference Drives Purchase......Page 199 CHAPTER 5......Page 204 Manage......Page 205 THEORIES OF MANAGEMENT......Page 209 Management Reading......Page 211 MANAGEMENT SKILLS......Page 212 THE FLIGHT DEPARTMENT MANAGER AS A BUSINESS EXECUTIVE......Page 214 Manager’s Ideal Traits......Page 216 of Your Operation......Page 218 PREPARING THE NEXT GENERATION......Page 219 FLIGHT DEPARTMENTS IN TROUBLE......Page 221 The Warning Signs......Page 223 THE DEFINING MOMENT......Page 225 A Fast Way to Get into Town......Page 226 CORPORATE STAGES OF DEVELOPMENT......Page 227 LESSONS LEARNED......Page 231 IS THIS ANY WAY TO RUN AN AIRLINE?......Page 234 RISK VERSUS REWARD: CAUTIONARY TALES......Page 238 FLIGHT OPERATIONS MANUAL......Page 240 Flight Operations Manual Preface......Page 241 STANDARDS FOR LIFE......Page 246 Stabilized Approach......Page 247 Sterile Cockpit......Page 248 Takeoff Aborts......Page 249 Mr. Fixit Travels in Style......Page 250 Standards......Page 251 Considerations......Page 252 Number of Pilots Required......Page 254 Noise Rules of Thumb......Page 260 Gridlock Solved......Page 261 Suggested Helicopter Operating Standards to Include in the Operations Manual......Page 262 Flight Department Training......Page 265 SECURITY......Page 268 NBAA Best Security Practices for Business Aviation......Page 270 PROFESSIONALISM......Page 271 REFERENCES......Page 273 Mission......Page 274 Vendor Monitoring......Page 275 Contract Maintenance......Page 277 Reasons to Send Your Technician with Your Aircraft to a Maintenance Vendor......Page 278 ORGANIZATION......Page 279 PERSONNEL......Page 280 Airworthiness Release......Page 282 Scheduled Maintenance......Page 284 Reliability......Page 287 Duty Time......Page 289 Shutdown Causes......Page 292 Maintenance Manual......Page 293 RECORDKEEPING......Page 295 Company Private Airline......Page 298 Maintenance Training......Page 299 PASSENGER HANDLING......Page 300 Safety Policy......Page 301 Checklist......Page 303 Maintenance and Ops on the Same Team......Page 305 KNOW THE REGULATORS......Page 306 SELLING MAINTENANCE......Page 307 REFERENCES......Page 308 SAFETY PROGRAMS......Page 310 Safety Tenets......Page 312 Sample Flight Department Health and Safety Policy......Page 315 Safety Program Goals......Page 316 Sample Safety Goals for......Page 317 CFIT/ALAR Antidotes......Page 320 Ways to Injure......Page 322 Passenger Safety Checklist......Page 324 Accident/Incident Flow......Page 325 Company......Page 328 MOST ADMIRED......Page 330 Loss......Page 332 THE EXCELLENT FLIGHT DEPARTMENT......Page 333 SAFETY, SERVICE, VALUE......Page 336 ORGANIZATIONS......Page 340 PERIODICALS......Page 344 AIR TRANSPORTATION NEEDS ANALYSIS CHECKLIST......Page 348 CHOOSING AN AIRCRAFT CHECKLIST......Page 351 AIRCRAFT PURCHASE CHECKLIST......Page 352 ON-DEMAND AIR TRANSPORTATION POLICY AND PROCEDURES (EXAMPLE)......Page 354 OWNER/EMPLOYEE-PILOT OPERATING LIMITATIONS......Page 358 OWNER/EMPLOYEE-PILOT STANDARD OPERATING PROCEDURES......Page 359 BUDGET JUSTIFICATION......Page 364 FLIGHT DEPARTMENT COLLATERAL DUTY JOB DESCRIPTIONS......Page 366 EMPLOYEE PERFORMANCE MEASURES......Page 367 GLOSSARY......Page 370 INDEX......Page 376 ABOUT THE AUTHOR......Page 385

Choosing an On-Demand Air Transportation System for Your Company and Making it Work

Corporate and charter aircraft bring benefits to businesses that use them effectively and efficiently. Getting started in this complex technical field can prove a bewildering experienced for the uninitiated. Once begun, managing an on-demand air transportation operation requires skill and knowledge to continue it successfully.

Business and Corporate Aviation Management offers executives, managers and flight department personnel a solid background and insights into establishing and running aviation operations. Written by a highly experienced business aviation consultant, the book provides information on:

* How companies use aircraft to best advantage via:

In-house flight departments; Jointly owned aircraft; Owner flown aircraft; Charter aircraft; and Fractional ownership

* Choosing the best aircraft and method of air transportation

* Establishing, managing and maintaining all types of on-demand air transportation options

* Aircraft acquisition, start-up, regulations, scheduling, finances, safety, maintenance and operations

* Keeping flight operations safe, legal, effective and efficient

John J. Sheehan has extensive experience in aviation, beginning his career as a Navy carrier pilot. After a 21 year Navy career he flew corporate and charter aircraft and worked as an aviation association executive and consultant, assisting airlines, government agencies and corporate aviation with management and operational issues. In 1995 he established Professional Aviation Inc., which specializes in aircraft selection, management and safety issues for corporate flight departments. He presents management and operational workshops for the National Business Aviation Association and writes extensively for industry publications. Mr. Sheehan holds an FAA Airline Transport Pilot certificate and a Master of Business Administration degree. He resides in Wilmington, NC.

Business & Commercial Aviation

Choosing an on-demand air transportation system for your company and making it work is the main theme in John Sheehan's new book, Business and Corporate Aviation Management. Getting started in this complex technical field can prove a bewildering experience for the uninitiated. Once begun, managing an on-demand air transpiration operation requires skill and knowledge to continue it successfully. Business and Corporate Aviation Management offers executives, managers and flight department personnel a solid background and insights into establishing and running aviation operations. The book provides information on: how companies use aircraft to best advantage: choosing the best aircraft and method of air transpiration; establishing, managing and maintaining all types of on-demand air transportation options; aircraft acquisition, start-up, regulations, scheduling, finances, safety, maintenance and operations; and keeping flight operations safe, legal, effective and efficient.

Offers executives, managers and flight department personnel a background and insights into establishing and running aviation operations. This book provides information on: how companies use aircraft to best advantage via: in-house flight departments; iointly owned aircraft; owner flown aircraft; charter aircraft; and fractional ownership.