Business Cases for Managers : South African cases for Management Education

While the publisher, editors and printers have taken all reasonable steps to ensure the accuracy of the contents of this work, they take no responsibility for any loss or damage suffered by any person as a result of that person relying on the information contained in this work. The resource pool of high-quality international cases is vast; the same cannot be said of cases set in South Africa. This book aims to fill that gap to some extent. It is true that much can be learned from international cases, but the South African business arena has a range of unique characteristics that cannot be depicted in cases set in international contexts. The intention is that, by covering the full range of core subject disciplines in management education, the book will provide an accessible source of excellent teaching case studies that will enhance the teaching and learning experience of faculty members and students alike. The book has been divided into five parts, Economics, Human Resources, Marketing, Finance and Strategy Case studies include: Netcare Breast Care Centre of Excellence: What Opportunity in African Medical Tourism? Regulating Hawala: Informal Remittances Post 9/11 Competition Commission versus South African Airways (2005) Business Process Outsourcing and Offshoring: Could Yahluma compete? The Foschini Group Limited: Transforming Human Resources Bruce Clarke at Rand Merchant Bank FNB Metro: Waking up to Change Nedcor Treasuries Integration: Good Fortune or Good Process? New Balance South Africa: Outrunning the Opposition kulula.com: Now Anyone Can Fly (Abridged) Harley-Davidson® Motor Company: Bonding with the Biker Hansa Pilsener: From Niche to Mainstream Brand Section D: Operations Avis Rent-A-Car, South Africa Johannesburg Hospital Pharmacy Optimising Operations Kulula.com in Turnaround Mode Section E: Finance The Phone Shop: Growth and the Entrepreneur (Part A) The Phone Shop: Growth and the Entrepreneur (Part B) Tia's Muesli: Small Dog in the Big Dogs'Lair Blue Financial Services Group: The Perils of Rapid Expansion Pamodzi Investment Holdings: To List or Not to List? South African Airways (SAA): Navigating Turbulent Skies Woolworths Food: High-End Retail in Tough Economic Times Metrorail: Building on the Success of 2010 TopTV: Changing the Face of the South African Pay-TV Landscape?