Brilliant Email: How to Win Back Time and Increase Your Productivity (Brilliant Business)

Brilliant Email will show you how to use email effectively to win back time and dramatically improve your personal productivity and work/life balance. Using this book, you will learn how to: - Reduce the volume of email you deal with each day; - Write your message clearly and in an appropriate style; - Select when to use email and when to use an alternative; - Slim down the size of your mailbox; - Use your email software to manage the flow of email traffic; - Help your colleagues to use email more effectively. The principles in this book have been developed over the last decade as a result of the author’s work with individuals and organisations of all sizes (from micro to global FTSE top 100). By adopting some of these basic principles of email best practice, you will learn how to take control of your inbox to dramatically improve your productivity, your quality of life and never send an ineffective email ever again. Cover 1 Brilliant email 4 Contents 8 About the author 10 Acknowledgements 12 Introduction 14 Part 1 Stop the email time thieves 24 Take control – stop email dominating your day 28 Dealing with the email backlog after being away 44 Prioritise to reduce unnecessary emails 54 Save time filing and finding emails 70 Give to gain more time 88 Overcoming email addiction and dependency 100 Part 2 Communicate more effectively by choosing and using the right channel 112 Email is not the only way 116 Email – exploiting advantages and avoiding disadvantages 126 When to email and when to talk 144 Part 3 Create excellent emails 158 Get your email noticed 162 The right address box 174 Greetings to engage recipients 182 Pen your message in plain language 188 Saying goodbye professionally 202 Part 4 Managing attachments for extra efficiency 210 Sending attachments – smart behaviour 214 Receiving attachments – saving time 224 Part 5 Stay the right side of the law 232 Email as evidence 236 Protect yourself from an infection 246 Summary: Keeping your mailbox under control 258 Further reading 264 Index 266 Brilliant Emailwill show you how to use email effectively to win back time and dramatically improve your personal productivity and work/life balance. Using this book, you will learn how to:- Reduce the volume of email you deal with each day;- Write your message clearly and in an appropriate style;- Select when to use email and when to use an alternative; - Slim down the size of your mailbox;- Use your email software to manage the flow of email traffic;- Help your colleagues to use email more effectively. The principles in this book have been developed over the last decade as a result of the author’s work with individuals and organisations of all sizes (from micro to global FTSE top 100). By adopting some of these basic principles of email best practice, you will learn how to take control of your inbox to dramatically improve your productivity, your quality of life and never send an ineffective email ever again. **__Brilliant Email__**will show you how to use email effectively to win back time and dramatically improve your personal productivity and work/life balance. Using this book, you will learn how to: - Write your message clearly and in an appropriate style; - Slim down the size of your mailbox; - Help your colleagues to use email more effectively. The principles in this book have been developed over the last decade as a result of the author’s work with individuals and organisations of all sizes (from micro to global FTSE top 100). By adopting some of these basic principles of email best practice, you will learn how to take control of your inbox to dramatically improve your productivity, your quality of life and never send an ineffective email ever again.