Blurring the Boundaries Through Digital Innovation: Individual, Organizational, and Societal Challenges (Lecture Notes in Information Systems and Organisation, 19)

This book examines the impact of digital innovation on organizations. It reveals how the digital revolution is redefining traditional levels of analysis while at the same time blurring the internal and external boundaries of the organizational environment. It presents a collection of research papers that examine the interaction between Information and Communication Technology (ICT) and behavior from a threefold perspective: First, they analyze individual behavior in terms of specific organizational practices like learning, collaboration and knowledge transfer, as well as the use of ICT within the organization. Second, they explore the dynamics at work on the border between the internal and the external environments by analyzing the organizational impact of ICT usage outside the company, as can be seen in employer branding, consumer behavior and organizational image. Third, they investigate how ICT is being adopted to help face societal challenges outside the company like waste and pollution, smart cities, and e-government. The diversity of views offered makes this book particularly relevant for users, companies, scientists and governments. The content is based on a selection of the best papers – original double-blind peer reviewed contributions –presented at the annual conference of the Italian chapter of AIS, which took place in Rome, Italy, in October 2015, or in other reputable international peer-refereed Information Systems conferences. Front Matter....Pages i-ix Introduction....Pages 1-6 Front Matter....Pages 7-7 Reshaping Organizations with Social Networks and Collaboration....Pages 9-20 Perceived Training Needs for Effective Virtual Teams: An Exploratory Study....Pages 21-35 The Diffusion of ICT Across Italian Corporate Universities: An Exploratory Study....Pages 37-47 Blended Learning Approach: How Is the Learning Educational Paradigm Changing? Reflections and a Proposed Framework....Pages 49-58 Designing a Competence Acquisition Mobile App....Pages 59-69 Integration of Machine Learning Insights into Organizational Learning: A Case of B2B Sales Forecasting....Pages 71-85 One More Time Trust Matters: A Theoretical Investigation of the Role of Technology Mediated Trust in the UTAUT Model....Pages 87-101 Digital Natives and Digital Immigrants Behaviour in Trust Choices: An Experimental Study on Social Trust Attitudes and Cognition....Pages 103-115 Front Matter....Pages 117-117 The Exploitation of Web Navigation Data: Ethical Issues and Alternative Scenarios....Pages 119-129 Citizens’ Health Information Privacy Concerns: Developing a Framework....Pages 131-143 Designing a Scenario-Based Questionnaire to Assess Behavioral Intention in Social Networking Sites’ Ethical Dilemmas....Pages 145-159 A Firm’s Activity in Social Media and Its Relationship with Corporate Reputation and Firm Performance....Pages 161-172 The Relationships Between Customer Brand Engagement in Social Media and Share of Wallet....Pages 173-186 Religiosity, Hedonism, Social Image and E-banking Acceptance in Lebanon....Pages 187-201 Power to the (Shopping) People! Changing Traditional Customer-Vendor Interaction in Online Markets by ICT-Enabled “Group Buying”....Pages 203-213 Front Matter....Pages 215-215 Socio-technical Process Design—The Case of Coordinated Service Delivery for Elderly People....Pages 217-229 Organizing e-Services Co-production in Multiple Contexts: Implications for Designers and Policymakers....Pages 231-245 Organizational Engines for Smart Territorial Networks: The Case of an Initiative for Food Waste Reduction....Pages 247-258 Exploring Smart City Vision by University, Industry and Government....Pages 259-270 Front Matter....Pages 215-215 Exploring Collective Action Dynamics in Online Communities from a Critical Realist Perspective....Pages 271-282 A Definition of Community Crowdsourcing Engagement and Application....Pages 283-296 What Do Local Governments Discuss in Social Media? An Empirical Analysis of the Italian Municipalities....Pages 297-306 Encouraging Vaccination Behavior Through Online Social Media....Pages 307-318 Back Matter....Pages 319-320 This title examines the impact of digital innovation on organizations. It reveals how the digital revolution is redefining traditional levels of analysis while at the same time blurring the internal and external boundaries of the organizational environment. It presents a collection of research papers that examine the interaction between Information and Communication Technology (ICT) and behaviour from a threefold perspective