گواهینامه بنیاد ITIL را در ۷ روز بگیرید: یادگیری ITIL به زبان ساده با مثال‌های واقعی

Pass the ITIL Foundation examination by learning the basics of ITIL and working through real-life examples. This book breaks the course down for studying in 7 days with 3 hours a day, which means at the end of a week you are ready to pass the exam. You'll also see tips and an array of sample questions, as well as FAQs on ITIL. All this will prepare you for the examination and give you the knowledge required to pass with flying colors. After using __Become ITIL Foundation Certified in 7 Days__ and earning the ITIL Foundation certification, you'll be well placed to get the career you always wanted. **What You Will Learn*** Gain ITIL basics – the entire syllabus designed of the ITIL Foundation certification * Obtain a deep-rooted understanding of ITIL topics and not textbook knowledge * Prepare for the ITIL Foundation examination * Sort out career-related queries and decide whether ITIL will aid your career **Who This Book Is For** IT professionals from the IT services industry are the primary audience. Front Matter....Pages i-xxiii Service Management as a Practice....Pages 1-15 Generic Concepts....Pages 17-31 ITIL Service Lifecycle....Pages 33-44 Service Strategy....Pages 45-63 Service Design....Pages 65-113 Service Transition....Pages 115-153 Service Operations....Pages 155-208 Continual Service Improvement....Pages 209-226 ITIL Foundation Exam Tips and Tricks....Pages 227-241 Back Matter....Pages 243-251