At Your Service. English for the Travel and Tourist Industry. Teacher's Book

Oxford University Press, 1995. — 48 p. — ISBN-10: 019451319X, ISBN-13: 978-0194513197. Language: American English. At your service English for travel and Tourist Industry - this course is for people training to work in hotels, restaurants, travel agencies, tourisy information centres, and airports, in any jobs where basic communicative competence in English is essential. Aiming to improve communication skills in American English, this title contains units that explore a different communicative area, such as answering the telephone or giving information to customers. It develops the vocabulary students need to communicate effectively through Word study sections, and also emphasizes on listening and speaking skills. This short course is ideal for people training to work in all areas of the tourism and travel industry, with units focusing on key communication areas.