مطالعات اشگیت در مهندسی تاب‌آوری: مراقبت‌های بهداشتی تاب‌آور

Properly performing health care systems require concepts and methods that match their complexity. Resilience engineering provides that capability. It focuses on a system's overall ability to sustain required operations under both expected and unexpected conditions rather than on individual features or qualities. This book contains contributions from international experts in health care, organisational studies and patient safety, as well as resilience engineering. Whereas current safety approaches primarily aim to reduce the number of things that go wrong, Resilient Health Care aims to increase. Read more... Cover 1 Contents 6 List of Figures and Tables 8 List of Contributors 10 Preface: On the Need for Resilience in Health Care 20 Part I Health Care as a Multiple Stakeholder, Multiple Systems Enterprise 28 1 Making Health Care Resilient: From Safety-I to Safety-II 30 2 Resilience, the Second Story, and Progress on Patient Safety 46 3 Resilience and Safety in Health Care: Marriage or Divorce? 54 4 What Safety-II Might Learn from the Socio-cultural Critique of Safety-I 66 5 Looking at Success versus Looking at Failure: Is Quality Safety? Is Safety Quality? 76 6 Health Care as a Complex Adaptive System 84 Part II The Locus of Resilience – Individuals, Groups, Systems 102 7 Resilience in Intensive Care Units: The HUG Case 104 8 Investigating Expertise, Flexibility and Resilience in Socio-technical Environments: A Case Study in Robotic Surgery 124 9 Reconciling Regulation and Resilience in Health Care 138 10 Re-structuring and the Resilient Organisation: Implications for Health Care 150 11 Relying on Resilience: Too Much of a Good Thing? 162 12 Mindful Organising and Resilient Health Care 172 Part III The Nature and Practice of Resilient Health Care 184 13 Separating Resilience from Success 186 14 Adaptation versus Standardisation in Patient Safety 196 15 The Use of PROMs to Promote Patient Empowerment and Improve Resilience in Health Care Systems 210 16 Resilient Health Care 218 17 Safety-II Thinking in Action: ‘Just in Time’ Information to Support Everyday Activities 232 18 Mrs Jones Can’t Breathe: Can a Resilience Framework Help? 242 Epilogue: How to Make Health Care Resilient 254 Bibliography 266 Index 292