Applied Empathy : The New Language of Leadership

Michael Ventura, entrepreneur and CEO of award-winning strategy and design firm Sub Rosa, shares “how to unlock our ability to design solutions, spark innovation, and solve tough challenges with empathy at the center” (Arianna Huffington). Having built his career working with iconic brands and institutions such as General Electric, Google, Nike, Warby Parker, and also The United Nations and the Obama Administration, Michael Ventura offers entrepreneurs and executives a radical new business book and way forward. Empathy is not about being nice. It’s not about pity or sympathy either. It’s about understanding—your consumers, your colleagues, and yourself—and it’s a direct path to powerful leadership. As such, Applied Empathy presents real strategies, based on Sub Rosa’s design work and the popular class Ventura and his team have taught at Princeton University, on how to make lasting connections and evolve your business internally (your employees, culture, and product/services) as well as externally (your brand, consumers, and value). “The most neglected fact in business is we’re all human. Michael Ventura makes a powerful argument that empathy is the secret sauce of 21st century business. The more digital we get, the more empathy we need” (Chip Conley, New York Times bestselling author of Emotional Equation ). For leaders of all levels, this groundbreaking guide lays the foundation to establish a diverse, inventive, and driven team that can meet the challenges of today’s ever-evolving marketplace. If you want to connect to the people you work with, you have to understand them first. A BUSINESS INSIDER BEST BOOK "With Applied Empathy , Michael Ventura shows us how to unlock our ability to design solutions, spark innovation, and solve tough challenges with empathy at the center."Arianna Huffington Michael Ventura, entrepreneur and CEO of award-winning strategy and design practice Sub Rosa, shares how empathythe ability to see the world through someone elses eyescould be what your business needs to innovate, connect, and grow. Having built his career working with iconic brands and institutions such as General Electric, Google, Nike, Warby Parker, and also The United Nations and the Obama Administration, Michael Ventura offers entrepreneurs and executives a radical new business book and way forward. Empathy is not about being nice. Its not about pity or sympathy either. Its about understandingyour consumers, your colleagues, and yourselfand its a direct path to powerful leadership. As such, Applied Empathy presents real strategies, based on Sub Rosas design work and the popular class Ventura and his team have taught at Princeton University, on how to make lasting connections and evolve your business internally (your employees, culture, and product/services) as well as externally (your brand, consumers, and value). For leaders of all levels, this groundbreaking guide lays the foundation to establish a diverse, inventive, and driven team that can meet the challenges of todays ever-evolving marketplace. If you want to connect to the people you work with and for, you first have to understand them. Michael Ventura, entrepreneur and CEO of award-winning strategy and design firm Sub Rosa, shares how empathy—the ability to see the world through someone else's eyes—could be what your business needs to innovate, connect, and grow. Empathy is not just about being nice. It's not about pity or sympathy either. It's about understanding—your consumers, your colleagues, and yourself—and it's a direct path to powerful leadership. In Applied Empathy , Michael Ventura, CEO and founder of Sub Rosa, a design firm that finds creative solutions for iconic brands and institutions such as GE, Nike, Citibank, Nikon, Warby Parker and also West Point and the White House, offers entrepreneurs and executives a radical new business book and way forward. Applied Empathy presents real strategies, based on Sub Rosa's design work as well as the popular class Ventura and his team have taught at Princeton University, on how to make lasting connections... "Empathy is not about being nice. It's not about pity or sympathy either. It's about understanding{u2014}your consumers, your colleagues, and yourself{u2014}and it's a direct path to powerful leadership. As such, Applied Empathy presents real strategies, based on Sub Rosa{u2019}s design work and the popular class Ventura and his team have taught at Princeton University, on how to make lasting connections and evolve your business internally (your employees, culture, and product/services) as well as externally (your brand, consumers, and value). For leaders of all levels, this groundbreaking guide lays the foundation to establish a diverse, inventive, and driven team that can meet the challenges of today{u2019}s ever-evolving marketplace. If you want to connect to the people you work with and for, you first have to understand them."--Inside dust jacket **Michael Ventura, entrepreneur and CEO of award-winning strategy and design firm Sub Rosa, shares “how to unlock our ability to design solutions, spark innovation, and solve tough challenges with empathy at the center” (Arianna Huffington).** __Applied Empathy____New York Times__ __Emotional Equation__