An Invitation to the Sociology of Emotions, 2nd

Unique in its approach, An Invitation to the Sociology of Emotions treats neophytes as its primary audience, giving students a brief, but thorough, introduction to the sociology of emotions. Including research examples, exercises, and lists of further reading, this text explains as clearly as possible some of the most interesting theoretical concepts that animate sociological research on emotions. In this new edition, the author updates the volume with recent research on emotion management, emotional labor, and emotions in social media. Cover Endorsement Half Title Title Page Copyright Page Table of Contents Note for Instructors Acknowledgements 1 Thinking Sociologically About Emotions 1. Are Emotions Trivial? (No, They Are Pervasive and Crucial) 2. Are Emotions Exclusively Or Primarily Biological? (No, They Are Highly Social) 3. Are Emotions Automatic and Inevitable? (No, They Are Often Contingent and Malleable) 4. Are Emotions Irrational? (Not Necessarily—Thought and Emotion Are Intricately Intertwined) 5. Are Emotions Private and Personal? (They Are Created, Managed, and Even Sold in Public Venues) 6. Are Emotions Indescribable? (People Actively Discuss and Label Feelings On a Daily Basis) 7. Do Emotions Belong Solely to the Realm of Psychology? (No, Sociologists and Other Social Scientists Can Make Valuable Contributions) What Are Emotions? Notes Suggested Readings 2 Emotion Norms Six Features of Emotion Norms 1) Emotion Norms Are Pervasive, Yet Often Invisible 2) Emotion Norms Are Enforced By Our Companions and By Ourselves, Via Major and Minor Sanctions 3) Emotion Norms Are Learned Through Direct and Indirect Socialization 4) Emotion Norms Vary Over Time and From Group to Group 5) Emotion Norms Can Be Debatable and Conflicting, Even Within the Same Culture Or Setting 6) Emotion Norms Can Reflect and Perpetuate Inequality Emotional Deviance: How to Violate Emotion Norms Exercises Notes Suggested Readings 3 Emotion Management Surface Acting Five Surface Acting Strategies 1) Wording 2) Tone of Voice 3) Facial Expressions 4) Bodily Gestures 5) Clothing Deep Acting Three Deep Acting Techniques 1) Bodily Deep Acting 2) Expressive Deep Acting 3) Cognitive Deep Acting Interpersonal Emotion Management Is Emotion Management Dishonest? Exercises Notes Suggested Readings 4 Exchanging Emotions Exchange Theory Four Connections Between Exchange Theory and Emotions 1) Social Exchanges Produce Emotional Outcomes 2) Emotions Are Factored Into Cost–Benefit Analyses, as Inputs 3) People May “Work On” the Emotions They Exchange With Others 4) Emotional Exchanges Occur Against the Backdrop of Emotion Norms and Other Cultural Beliefs Misgivings and Ambivalence: Conflicting Interpretations of Emotional Exchanges Exercises Notes Suggested Readings 5 Emotional Labor Four Ways Employers Influence Their Employees’ Emotional Labor 1) Hiring 2) Training 3) Monitoring and Evaluating 4) Advertising Inequality Among Emotional Laborers Gender Race Status Does Emotional Labor Damage Workers? Potential Drawbacks to Performing Emotional Labor Potential Benefits of Doing Emotional Labor What Factors Make Emotional Labor Less Arduous? What’s the Point of this Chapter? Exercises Notes Suggested Readings 6 Identifying Emotions Bodily Ambiguity Social Factors That Guide Emotional Identification 1) Vocabularies of Emotion 2) Metaphors 3) Emotion Labels as Perspectives On Situations 4) Emotional Identification as Impression Management 5) Interpersonal Emotional Identification 6) Debating “Who Knows Best” About Emotions 7) Emotional Identification and Emotional Labor Exercises Notes Suggested Readings 7 Why Study the Sociology of Emotions? 1. Emotions Are Always a Relevant—and Potentially Fun—Topic 2. Seeing the Familiar in a New Light 3. Drawing Connections Between Disparate Realms 4. Learning About the World, and Yourself, Simultaneously 5. Developing Valuable Skills 6. Preparing for and Advancing in One’s Career 7. Understanding Inequality Conclusion Notes Bibliography Index Unique in its approach, Invitation to the Sociology of Emotions gives students a brief, but thorough, introduction to the sociology of emotions. In this new edition, the author updates the volume with recent research on emotion management, emotional labor, and emotions in social media.